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Could the 9/11 terrorist attack have been prevented? In his eye-opening book, Dr. Theodore G. Pavlopoulos states that the flawed and oppressive personnel system of the federal government opened us up to the September 11, 2001 terrorist attack and continues to threaten American security today. Based on detailed records kept throughout his thirty-seven years as a physicist for the U.S. Navy, Dr. Pavlopoulos shares his experiences that mirror the frustrations and concerns of many government employees. He asserts that the government bureaucracy’s crisis level personnel problems will continue to have dramatic consequences for America until we consider proposed solutions, including abolishing the Office of Personnel Management to build an efficient twenty-first century federal workforce.
Focuses on how leaders can drive employee engagement and increase high performance mgmt.; i.e., the actions leaders from first-line supervisors to exec. can take to facilitate the motivation and commitment of their employees. The effort leaders invest in managing their workforce pays off in substantially higher levels of employee engagement and performance. The recommendations it offers for increasing both engagement and performance can be characterized in three words: communication, connection, and courage. These are the foundation of performance mgmt. -- communicating openly and honestly with employees, connecting with them as people to build good working relationships, and demonstrating the courage to address and resolve problems. Illus.