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“Weaves together thoughts, stories, and quotes from top performers in music, business, and sports to help you achieve excellence” (Jeff Janssen, founder and president of the Janssen Sports Leadership Center). Does excellence relentlessly drive you? Does mediocrity constantly bother you? In Working Toward Excellence, Clemson University professor Paul Buyer identifies eight values for achieving excellence in work and life including hunger, effort, process, quality, consistency, leadership, time, and perseverance. Each chapter features inspiring stories, questions, and quotes from respected professionals who have achieved uncommon success in business, sports, education, and the arts such as John Maxwell, Jim Collins, Stephen Covey, John Wooden, Mike Krzyzewski, Wynton Marsalis, Isaac Stern, and many others. Also included is a Working Toward Excellence Evaluation to help you and your organization reach your true potential and further develop, improve, and measure these essential attributes of success. “Working Toward Excellence has captures my attention in a big way. It is filled with valuable and practical information. It will make a major difference in your life.” —Pat Williams, Orlando Magic, senior vice president, author of Leadership Excellence
Offers an organizational design model for service organizations, covering such topics as funding mechanisms, employee management systems, and customer management systems.
The definitive, all-color guide for any Art Deco enthusiast. Showcasing over 1,000 individually priced items and with up-to-date tips and advice from bestselling expert Judith Miller, this glorious guide will show you all you need to know about Art Deco. Art Deco contains affordable collectables and classic pieces, and showcases popular Art Deco collecting fields. From Clarice Cliff to Chanel, an array of styles are covered here, with historical information, collectors' tips and price guides. A must-have for all Art Deco collectors.
Why truly knowing what we value—and why—is the real basis of success Listen closely: you’ll notice that words like ’value’ lie at the heart of many of the important conversations taking place around you. Whether they’re about personal development, business or government, value is everywhere. In business, we hear about ’adding value’, in our personal lives, we’re told about the importance of ’self-worth’. But how many of us know what these concepts truly mean—and how do we know when we’re getting them right? Mark Carter is a sought-after speaker—including for TEDx—and professional trainer for blue-chip companies all over the world. His passion for understanding what makes us do the things we do have convinced him that what makes or breaks all of our ventures is having a full moral understanding of what we value and why—and living up to it. When we bias towards one set of values—for example the win-at-all-costs sagas of the Banking Royal Commission and Belle Gibson—we alienate others and lose out overall. Develop your skills of self-reflection and awareness Build your personal and business legacy Know how to cultivate lasting relationships Discover why human skills are even more necessary for success in the age of AI No person is an island and living in accordance with our values has real-world effects. Whatever your ambition, the wisdom found in Add Value will help you ignite the human potential within—and help us all to build a better world.
If you want to gain the winning edge for your sales performance, it’s time to embrace the entire customer life cycle. Your job may be all about sales, but not your customers. Did you know that the average executive spends less than 5 percent of their time engaged in the buying of products and services? Therefore, sales professionals who focus solely on the moment of the sale have made a fatal miscalculation in understanding their customers. Beyond the Sales Process provides you with a proven methodology for driving success before, during, and after every sale. Featuring instructional case studies from companies such as Hilton Worldwide, Merck, and Siemens, this resource reveals 12 essential strategies for salespeople wanting to take their performance to a whole new level, including: Research your customer Build a vision with them for their own success Understand your customer’s drivers, objectives, and challenges Create and realize value together Leverage your results to forge lasting--and mutually beneficial—relationships If you want to successfully sell to your customers, you need to know your customers…beyond the sales process!
This text emphasizes a partnership approach to sales. The new edition introduces the theme of selling to knowledge workers and features expanded coverage of consultations, selling, strategic selling and partnering.