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This book offers students a uniquely concise, accessible and comprehensive introduction to hotel accommodation management that covers the range of managerial subjects and disciplines in the sector. The book focuses on enduring aspects of the accommodation management function (front office management, housekeeping, revenue management); the changing context of hotel accommodation provision (the move to ‘asset light’, the supply of accommodation, trends in hotel investment and asset management, the challenges engendered by social media and the collaborative economy to the hotel market); and the role of accommodation in additional and integrated facilities and markets (spas, resorts, MICE markets). International case studies illustrating examples of practice in the industry are integrated throughout, along with study questions and other features to aid understanding and problem solving. This is essential reading for all hospitality and hotel management students.
Offers an integrated approach to the management of accommodation processes in the hotel industry.
Growing interest in the field of mental health in the workplace among policy makers, clinicians, and researchers alike has been fueled by equal employment rights legislation and increasing disability statistics in mental heath. The importance of addressing this topic is underscored by the fact that depression now ranks second on the hierarchy of occupational disabilities. The problem is compounded by a host of factors, including major difficulties in job retention and productivity experienced by persons with mental health disabilities; younger age and higher education of persons with mental health problems; and labor shortages and an aging workforce in many industrialized countries. In addition, particularly in the United States, the vocational needs of army veterans returning from duty with mental health disorders require system-based solutions and new rehabilitation approaches. The pressure created by these powerful legislative, societal, and economic forces has not been matched by the state of evidence-based practices in the field of employment retention and job accommodation in mental health. Current research evidence is fragmented, limited in scope, difficult to access, and adversely affected by the traditional divide between the fields of psychiatry and psychology on one hand and interdisciplinary employment research and practices on the other. As a result, policy makers, employers, disability compensation systems, and rehabilitation and disability management professionals have been left without a critical "how to" evidence-informed toolbox for occupational practices to accommodate and retain persons with mental health disabilities in the workplace. Currently, no single source of knowledge and research evidence exists in the field that would guide best practices. Yet the need for workplace accommodations for persons with mental health disabilities has been growing and, based on epidemiological trends, is anticipated to grow even more in the future. These trends leave physicians, psychologists, occupational therapists, vocational rehabilitation professionals, disability managers, human resource professionals, and policy makers poorly prepared to face the challenge of integrating and maintaining persons with mental health disabilities in the workplace. The aim of the Handbook is to close the gap between the needs of the professionals and networks that work with or study persons with mental heath disorders in an employment context and the actual knowledge base in the field. The Handbook will be written in language that can easily be understood by readers representing a multitude of disciplines and research paradigms spanning the mental health, rehabilitation, and employment fields of inquiry. The Handbook will contribute an integration of the best quantitative and qualitative research in the field, together with experts’ consensus, regarding effective work retention and accommodation strategies and practices in mental health. The book will consist of five major sections, divided into chapters written by recognized experts in these areas.
The first book to present a new conceptual framework which offers an initial explanation for the continuing and rapid success of such 'disruptive innovators’ and their effects on the international hospitality industry. It discusses all the hot topics in this area, with a specific focus on Airbnb, in the international context.
The growth of peer-to-peer (P2P) accommodation has been remarkable. However, the rapid expansion of the phenomenon has yielded several concerns over its potentially negative economic, social and environmental impacts. These impacts are highlighted in policy agendas as an emerging problem encountered by many local communities in destinations experiencing a boom in P2P accommodation. Specifically, concerns have been raised over the impact of the growth of P2P accommodation on local housing markets, residents' well-being and the environment as a result of the touristification of residential areas. In fact, many observers accuse P2P accommodation of fuelling the 'overtourism' problem that several destinations face. This edited book addresses the need to examine the P2P accommodation phenomenon from a community resilience lens. In particular, through a collection of chapters presenting a range of empirical and conceptual perspectives from urban and rural communities, the book considers the implications of P2P accommodation growth on the resilience of local communities and the sustainable development of places.
BPP Learning Media is proud to be the official publisher for CTH. Our CTH Study Guides provide the perfect tailor-made learning resource for the CTH examinations and are also a useful source of reference and information for those planning a career in the hospitality and tourism industries.
Mastering Housekeeping Operations in Hospitality This book is an indispensable resource for undergraduate students and aspiring professionals in the hotel and hospitality industry. It provides a comprehensive guide to housekeeping operations, focusing on essential skills and best practices necessary for maintaining impeccable cleanliness and guest satisfaction. Key Features: Core Principles: Explore the fundamental principles of effective housekeeping management, including hygiene standards, cleaning techniques, and organizational strategies. Guest Room Management: Learn how to efficiently manage guest rooms, ensuring they are clean, comfortable, and fully equipped to meet guest expectations. Public Area Maintenance: Gain insights into the upkeep and maintenance of public spaces within hotels, maintaining high standards of cleanliness and aesthetics. Safety and Sustainability: Understand the importance of implementing safety protocols and sustainable practices in housekeeping operations, contributing to a safe and environmentally responsible hospitality environment. Practical Applications: Benefit from real-world examples, case studies, and practical tips that illustrate how to apply theoretical knowledge to everyday housekeeping challenges. Who Should Read This Book? Ideal for students of hotel management programs, this book also serves as a valuable resource for hospitality professionals seeking to enhance their knowledge and proficiency in housekeeping operations.