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This book examines the questions: how academic libraries provide value-added reference and information services in the digital age. It provides best practices from a global perspective. The book starts by looking at the information needs and info-seeking behaviours of university students and faculty. Then it examines the use cycle: consumer, instruction, and producer. It examines the resource cycle: collection development, instructor, maintenance. What are the essential elements of reference: orientation, instruction, collaborative planning, products? - Focuses on information needs and information-seeking behaviours of academic library stakeholders (faculty, students, community) - Focuses on technologies: impact on reference and information services (selection, access, interaction, instruction, administration), focusing on the human issues - Emphasizes collaborative aspects of reference/info services (with faculty for program/course instruction, with computer services for digital integration, with other libraries for resource
In this book, the author attacks these and other pressing issues facing today's academic librarians. Her trailbrazing strategies centre on keeping the customer's point of view in focus at all times to help you to integrate technology to meet today's student and faculty needs.
What does successful academic library management look like in the real world? A team of editors, all administrators at large research libraries, here present a selection of case studies which dive deeply into the subject to answer that question. Featuring contributions from a range of practicing academic library managers, this book spotlights case studies equally useful for LIS students and current managers;touches upon such key issues as human resource planning, public relations, financial management, organizational culture, and ethics and confidentiality;examines how to use project management methodology to reorganize technical services, create a new liaison service model, advance a collaborative future, and set up on-the-spot mentoring;discusses digital planning for archives and special collections;rejects "one size fits all" solutions to common challenges in academic libraries in favor of creative problem solving; andprovides guidance on how to use case studies as effective models for positive change at one's own institution. LIS instructors, students, and academic library practitioners will all find enrichment from this selection of case studies.
A dozen articles suggest a variety of ways for libraries to enhance their daily reference service and the image of librarianship, and to bring in more users. They emphasize the interaction of both the staff and the clients with new technology. Also published as The Reference Librarian, no. 39, 1993. No index. The paper edition has the same ISBN. Annotation copyright by Book News, Inc., Portland, OR
Have changes such as cloud computing, search engines, the Semantic Web, and mobile applications rendered such long-standing academic library services and functions as special collections, interlibrary loans, physical processing, and even library buildings unnecessary? Can the academic library effectively reconceive itself as a virtual institution? Stielow, who led the library program of the online university American Public University System, argues most emphatically that it can. His comprehensive look at web-based academic libraries synthesizes the changes wrought by the Web revolution into a visionary new model, grounded in history as well as personal experience. He demonstrates how existing functions like cataloging, circulation, collection development, reference, and serials management can be transformed by entrepreneurship, human face/electronic communicator relations, web apps, and other innovations. Online education can ensure that libraries remain strong information and knowledge hubs, and his timely book Shows how the origins and history of the academic library have laid the foundation for our current period of flux Identifies practices rooted in print-based storage to consider for elimination, and legacy services ready to be adapted to virtual operations Discusses tools and concepts libraries will embrace in a networked world, including new opportunities for library relevance in bookstore/textbook operations, compliance, library/archival/museum functions, e-publishing, and tutorial services Offers a thorough examination of the virtual library infrastructure crucial for an online learning program, with a special look at the particular needs and responsibilities of online librarians Looks at the evolving relationship between higher education and copyright, and posits how educational technology will bring further changes Bursting with stimulating ideas and wisdom gleaned from first-hand experience, Stielow’s book presents a model for offering outstanding higher education library services in an increasingly online environment.
As classrooms and universities strive to adapt their instructional methods to an ever progressing technological age, it is imperative that academic libraries also revisit the ways in which reference and instruction services are organized and implemented. Library Reference Services and Information Literacy: Models for Academic Institutions not only advocates for a more intentional integration of reference and instructional services, but it also provides organizational background, staff objectives, and various successes and challenges that have already been experienced by real institutions. This publication is an important reference source for librarians, practitioners, and university leaders who wish to maximize the current utilization of their resources.