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Community colleges are a cornerstone of higher education and serve the unique needs of the communities in which they reside. In 2019, community colleges accounted for 41 percent of all undergraduate students in the United States. Community college librarians are engaged in meaningful work designing and delivering library programs and services that meet the needs of their diverse populations and support student learning. The Community College Library series is meant to lift the voices of community college librarians and highlight their creativity, tenacity, and commitment to students. The Community College Library: Assessment explores the research, comprehensive plans, and new approaches to assessment being created by community college librarians around the U.S. Chapters include sample activities and materials and cover topics including assessing student learning while shifting from Standards to Framework; investigating and communicating library instruction's relationship to student retention; and building librarian assessment confidence through communities of research practice. This book demonstrates the innovative and replicable ways community college librarians are measuring, evaluating, and reflecting on the services they provide, and how to use these assessments to demonstrate the value and impact of library services and advocate for resources.
Search skills of today bear little resemblance to searches through print publications. Reference service has become much more complex than in the past, and is in a constant state of flux. Learning the skill sets of a worthy reference librarian can be challenging, unending, rewarding, and-- yes, fun.
"Explores the praxis, history and practice of reference librarianship in the context of social justice"--
Provide the best possible service to your library patrons. With a healthy respect for those who seek assistance at the reference desk, a group of library and information service specialists examine the public whom they serve. The Reference Library User focuses on the possible interactions between the reference librarian and the library user. The authoritative contributors discuss many problems in the relationship between the public and the library, and all offer suggestions that will at least help librarians to better serve the public on a daily basis. A major emphasis of The Reference Library User is on the various populations using the library and their particular needs. For example, one chapter examines the information needs of deinstitutionalized patrons and presents methods of providing service and a rationale for community outreach. The state program in Rhode Island is outlined, describing efforts to reach community residents through public libraries and the state operated Bookmobile. Other chapters provide strategies for providing reference services to older adults, the learning disabled, the blind, and the physically handicapped. This informative new volume also deals with general concerns facing librarians today, including determining the audience for both public and academic libraries, educating the user, encouraging nonusers to become library users, and calming irate patrons. Reference librarians will be particularly interested in the problems and solutions discussed in this new volume, as will library managers and administrators who will always benefit from a fresh perspective on public service for the library user.
Part I examines direct assistance in the library. Part II covers support for the reference desk, such as alternative provisions of service and reference manuals. In Part III, collection activities, instruction, publications, exhibits, and other reference activities are explored. Part IV takes a close look at departmental and library responsibilities.
The 'Manual of Library Economy' is a seminal anthology that traverses the multifaceted landscape of library management and operations, grounding its inquiry in a blend of theoretical frameworks and practical applications. It is an edifying collection that not only illuminates the historical and cultural evolution of libraries but also showcases a diverse array of methodologies and practices essential for contemporary library management. The anthology stands out for its comprehensive approach to the subject, encapsulating a wide range of literary styles from analytical essays to case studies, thereby providing a holistic view of the discipline. This work is particularly noteworthy for its in-depth exploration of cataloging, classification, and the broader implications of library services in the digital age. James Duff Brown and W.C. Berwick Sayers, the editors of this collection, bring to the table a wealth of experience and a profound understanding of library science. Both pivotal figures in the early 20th-century library movement, their collaborative efforts mirror the transitional phase of libraries adapting to technological advancements and societal changes. Their backgrounds as librarians and educators underpin the anthology's commitment to the advancement of library and information science, making it an invaluable resource for both scholars and practitioners. This anthology is recommended for those interested in the evolution of library science and its current practices. It offers readers an unparalleled opportunity to engage with the intellectual and operational challenges of library management through the lens of experts in the field. The 'Manual of Library Economy' serves not only as an educational tool but also as an invitation to partake in the ongoing dialogue about the role of libraries in society, making it a must-read for anyone invested in the future of information dissemination and access.
Government Publications: Key Papers is a compilation of papers that covers various topics related to government publications. The book presents materials drawn from a variety of sources, such as public domains, book chapters, and periodicals from different countries. The text contains 61 chapters organized into 15 parts; each part covers a specific area, such as sorting and labeling of publications, library systems, reference services, and municipal and state publications. The book dedicates several parts to British, Canadian, and Australian publications. This book will be of great value to individuals who have an interest in government information.
This useful book helps reference librarians understand the information seeking needs and behaviors of the diverse groups of people in the communities they serve. With the increasing diversity of the American population, librarians striving to plan and deliver excellent reference services must enhance their understanding of how best to assist many types of individuals and groups, from children to the elderly. Library Users and Reference Services provides much-needed help in this area, delivering strategies and methods to aid readers in their quest for increasingly effective service for all members of the communities in which they work. Library Users and Reference Services is divided into four sections of chapters which cover a broad range of topics to assist readers in planning and delivering appropriate services. Section One explores customer service, economics of information, and marketing as key concepts useful in studying information needs of specific groups in the population. Section Two focuses on scholars and students in three broad academic disciplines: science, humanities, and social sciences. Section Three covers groups with special characteristics such as age, economic standing, gender, or profession. Section Four discusses evaluation and provides guidance in the use of the most widely accepted measures for assessing reference effectiveness. The book’s final chapter explores redesigning reference services for the future, providing a glimpse of how such services may change. Library Users and Reference Services is a practical guide to help readers understand the many issues related to serving diverse populations in a community. Reference librarians and graduate library school students and faculty will learn more effective ways to help a heterogeneous public with the help of this new book.