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This text on representive bureaucracy covers topics such as: bureaucracy as a representative institution; bureaucratic power and the dilemma of administrative responsibility; and representative bureaucracy and the potential for reconciling bureaucracy and democracy.
“Professor Samuel Krislov’s Representative Bureaucracy remains among the most important and enduring books in the field of public administration and its intersection with political science. It takes the kernel of the idea, inchoately introduced in J. Donald Kingsley’s 1944 book by the same title, that public bureaucracies can be representative political institutions and it develops an overall analytic framework with empirically testable propositions that has served subsequent generations scholars very well. So well, in fact, that as the literature on representative bureaucracy blossomed, these propositions have become so ingrained that many younger scholars are unaware of their initial formulation and roots. That is one reason why the republication of this volume now is not only appropriate, but a critical step toward more tightly organizing the vast literature that it arguably spawned into a comprehensive empirically-based theory integrating all facets of the study of representative bureaucracy…. Krislov entered into this contentiousness [over affirmative action and agency socialization] with unusual balance, sophistication, and nuance—and substantial success in advancing our thinking about how public bureaucracies can and cannot be representative.” — David H. Rosenbloom Distinguished Professor of Public Administration, American University, Washington D.C. (from the new Foreword)
The readings in this collection provide a comprehensive guide to the established knowledge and emerging issues regarding democratizing public bureaucracies by making them socially representative. The book includes both classic and cutting-edge works, and presents a contemporary model for analyzing representative bureaucracy that focuses on the linkages between social origins, life experiences, attitudes, and administrators' decision making. The selections address many of the leading concerns of contemporary politics, including diversity and equal opportunity policy, democratic control of administration, administrative performance, the pros and cons of the new public management, and reinventing government. Many of the field's most cited works are included. Each chapter starts with an introductory summary of the key questions under consideration and concludes with discussion questions. With it's extensive selection of classic and contemporary readings, the book will have wide application for courses on bureaucracy, public administration, and public sector human resource management.
This revised edition, like the original, concerns the problems of harmonizing effective governmental administration with the requirements of a democracy. It features a new chapter on the impact of management and theories of management upon public personnel administration, including discussion of the Model Public Personnel Law of 1940, the Watergate scandals and President Carter's personnel reforms of 1978
"Representative Bureaucracy and Performance: Public Service Transformation in South Africa is a first-rate blend of quantitative and qualitative analysis of one of the major transitions in modern governance. Fernandez makes a major theoretical contribution to the literature on representative bureaucracy in demonstrating how descriptive representation translates into both active representation and better performance. His discussion of the crucial role of language and communication brings new insight to the literature on public administration and democracy."—Kenneth Meier, Distinguished Scholar in Residence, American University "This study of public sector transformation goes beyond the descriptive qualitative research largely found in South African public administration historiography by undertaking sophisticated quantitative analysis to show that representation of previously historically disadvantaged groups, under certain circumstances, can improve the performance of public organizations. This is an excellent contribution, not only to public administration scholarship in South Africa, but also to the sparse literature on public organizations in developing countries. The book should be of great value to scholars and practitioners of public administration, as well as to students of political science and organizational studies."—Robert Cameron, Professor, University of Cape Town "This book provides an excellent analysis of the theory of representative bureaucracy in the context of South African post-apartheid government. South Africa is an important and fascinating case. The work adds substantially to the literature on representative bureaucracy and will be of interest to all who are concerned with the effectiveness of government organizations."—J. Edward Kellough, Professor, University of Georgia Governments throughout the world seek to promote employment equity and ensure that bureaucracies are representative of the citizenry. South Africa offers a rare and fascinating case for exploring what happens to bureaucracies as they undergo demographic transformation. Grounded in the theory of representative bureaucracy and using a mixed methods approach, this book explores how major changes in the demographics of the South African public service have affected the performance of the institution. The empirical analysis offers compelling evidence that representative bureaucracies perform better. As public organizations become increasingly representative by hiring historically disadvantaged persons, especially Africans, their performance improves, controlling for a range of factors. Evidence indicates representative bureaucracies perform better because they empathize with and advocate for historically disadvantaged communities, are equipped with linguistic and cultural competencies to serve a diverse citizenry, and can induce compliance, cooperation, and coproduction.
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This book is a comprehensive theoretical and empirical investigation of the practical application of representative bureaucracy in Nigeria. Part I consists of four chapters, beginning with a theoretical and an historical overview of representative bureaucracy and policy making in Nigeria. This includes a discussion of the myths, contradictions, and the resultant dilemmas of administration. It highlights the complexities and intricacies of public policy-making, and examines the concept of representative bureaucracy including its meaning, forms, criticisms, prospects, limitations, and history. It also examines the need for administrative reforms, what reforms have taken place, and the country's search for appropriate bureaucracy for nation building. Part II details the objective and empirical facts regarding the representativeness of bureaucracy in Nigeria and its implications. Unlike past approaches, this book provides solid evidence of what difference representative bureaucracy actually makes on the ground. Using a novel and rigorous methodological approach, the actual impact of the civil service on policy-making is assessed and insights are provided into how a more representative bureaucracy affects policy. The approach is enhanced by the authors' advantage as Nigerian scholars who had both worked in the Nigerian political system as civil servant and university professors. This landmark study will be of value to scholars and students of Nigerian and African political, economic, and social development .