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Librarians constantly conduct searches for their customers and for themselves. However the internet and technology are constantly changing, resulting in pressure on librarians to keep up-to-date with how best to use the internet. This guide offers advice on how to use the internet and how to gain the information required most effectively. It covers for example: how to search in order to achieve the best results (strategies, what to ask and examples) and interpreting results (including examples). Importantly, not only does the book show how to use the Internet, but it also links this to perfect customer service - how to teach your customers what you know and how to properly interpret what your customers want. - Helps a librarian deliver perfect customer service with confidence - Provides practical tips and hints - Written by a highly respected and experienced practitioner
This book is published open access under a CC BY 4.0 licence.The book offers a concise guide for librarians, helping them understand the challenges, processes and technologies involved in managing access to online resources. After an introduction the book presents cases of general authentication and authorisation. It helps readers understand web based authentication and provides the fundamentals of IP address recognition in an easy to understand manner. A special chapter is dedicated to Security Assertion Markup Language (SAML), followed by an overview of the key concepts of OpenID Connect. The book concludes with basic troubleshooting guidelines and recommendations for further assistance. Librarians will benefit from this quick and easy read, which demystifies the technologies used, features real-life scenarios, and explains how to competently employ authentication and access management.
This work skeptically explores the notion that the internet will soon obviate any need for traditional print-based academic libraries. It makes a case for the library's staying power in the face of technological advancements (television, microfilm, and CD-ROM's were all once predicted as the contemporary library's heir-apparent), and devotes individual chapters to the pitfalls and prevarications of popular search engines, e-books, and the mass digitization of traditional print material.
Helps librarians who are not themselves seasoned gamers to better understand the plethora of gaming products available and how they might appeal to library users. As games grow ever-more ubiquitous in our culture and communities, they have become popular staples in public library collections and are increasing in prominence in academic ones. Many librarians, especially those who are not themselves gamers or are only acquainted with a handful of games, are ill-prepared to successfully advise patrons who use games. This book provides the tools to help adult and youth services librarians to better understand the gaming landscape and better serve gamers in discovery of new games—whether they are new to gaming or seasoned players—through advisory services. This book maps all types of games—board, roleplaying, digital, and virtual reality—providing all the information needed to understand and appropriately recommend games to library users. Organized by game type, hundreds of descriptions offer not only bibliographic information (title, publication date, series, and format/platform), but genre classifications, target age ranges for players, notes on gameplay and user behavior type, and short descriptions of the game's basic premise and appeals.
Provides an overview of issues surrounding electronic media access licenses for librarians.
Informed by a large-scale survey of librarians across the spectrum of institution types, this guide will be a true technology companion to novices and seasoned LIS professionals alike.
In this updated and expanded second edition of her popular guidebook, Searcher columnist Irene McDermott once again exhorts her fellow reference librarians to don their pith helmets and follow her fearlessly into the Web jungle. She presents new and improved troubleshooting tips and advice, Web resources for answering reference questions, and strategies for managing information and keeping current. In addition to helping librarians make the most of Web tools and resources, the book offers practical advice on privacy and child safety, assisting patrons with special needs, Internet training, building library Web pages, and much more
A Guide to Using the Anonymous Web in Libraries and Information Organizations provides practical guidance to those who are interested in integrating the anonymous web into their services. It will be particularly useful to those seeking to promote enhanced privacy for their patrons. The book begins by explaining, in simple terms, what the anonymous web is, how it works, and its benefits for users. Lund and Beckstrom also explain why they believe access to the anonymous web should be provided in library and information organizations around the world. They describe how to provide access, as well as educate library users on how to utilize the anonymous web and navigate any challenges that might arise during implementation. The authors also encourage the development of library policies that guide appropriate conduct and filter content, where appropriate, in order to deter illegal activity. A Guide to Using the Anonymous Web in Libraries and Information Organizations reminds us that libraries and other information providers have a duty to educate and support their communities, while also preserving privacy. Demonstrating that the anonymous web can help them to fulfil these obligations, this book will be essential reading for library and information professionals working around the world.
Understanding and navigating online databases is an essential skill for today's librarians, but staying current in this changing landscape can be a challenge. The fifth edition of this vital book ensures that you meet that challenge. Today's librarians not only need to know about existing databases and how to perform searches within them but must also be able to teach search capabilities and strategies to library users. This practical guide introduces librarians to a broad spectrum of the fee-based and freely-available databases that are available, some of which are new to this edition, and explains their underlying information structures as well as updates to some standard databases. In addition, it covers search strategies, provides criteria for evaluating databases, and discusses how to teach others about databases. As in the previous edition, this book takes a "real world approach," covering everything from basic and advanced search tools to online subject databases. Each chapter includes a thorough discussion, recap, concrete examples, exercises, and points to consider, making this an ideal text for courses in database searching as well as a trustworthy professional resource.
Written by a professor of computer science and a reference librarian, this guide covers basic browser usage, e-mail, and discussion groups; discusses such Internet staples as FTP and Usenet newsgroups; presents and compares numerous search engines; and includes models for acquiring, evaluating, and citing resources within the context of a research project. The emphasis of the book is on learning how to create search strategies and search expressions, how to evaluate information critically, and how to cite resources. All of these skills are presented as within the context of step-by-step activities designed to teach basic Internet research skills to the beginner and to hone the skills of the seasoned practitioner.