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Raving fans? Or Bored to death? Which will be the outcome of the next presentation in your organization? This powerful new handbook provides 136 practical, easy to use tips to make every presentation a success.
It's all about making time for success!
A book that's actually two books in one! I Wish You Would Just... works toward breaking down typical manager-employee relationship barriers and promotes new levels of understanding, empathy, and cooperation. Based on research conducted with thousands of managers and employees starting in 1997 and continuing today, employees were asked to finish the statement, "I wish my manager would just..." and managers were asked to finish the statement, "I wish my employees would just..." Some answers may surprise you; others will seem quite simple.
"Will someone out there please develop a simple guide to improving employee performance for busy managers like us?" Your colleagues spoke, we listened ... and here it is! The Manager's Coaching Handbook provides managers, supervisors, and team leaders with simple, easy-to-follow guidelines for positively affecting employee performance. Within these pages you'll find practical strategies for dealing with superior performers, those with performance problems, and everyone in between. Looking for a bunch of long-winded theory? You won't find it here! We "cut right to the chase" and give you proven tools you can use immediately - tools to make your job (and your life) easier.
How to achieve extraordinary results with class How can you improve your leadership results beginning right now? The First Two Rules of Leadership: Don't be Stupid, Don't be a Jerk provides a clear path to increased results and higher job satisfaction for the leader and the people he is leading. Written for the leader who wants to do great things, but is overwhelmed with the complexities of leading, it is a book with a very simple message: think your decisions through and take care of your team. Written by bestselling author David Cottrell, The First Two Rules of Leadership: Don't be Stupid, Don't be a Jerk offers tried-and-true leadership strategies that stand the test of time—all of which you can put into practice today to positive results. The principles discussed apply to businesses in every industry, as well as schools, hospitals, churches, and even homes. By following the two rules outlined in the book's title, you'll improve morale, decrease turnover, increase your own job satisfaction, and have a whole lot more fun leading. Lead with confidence and class Make better decisions and develop synchronization on your team Coach smart, deal with poor performers, and focus on what's really important Listen to your team, encourage positive performance, and attack complacency You can lead your team to achieve extraordinary results! The First Two Rules of Leadership: Don't be Stupid, Don't be a Jerk gives you the expert tips and tricks you need to treat your team with dignity and respect—so you can all enjoy the benefits of winning with class.
Monday Morning Customer Service is a powerful story about how to develop and keep loyal customers. It is written from the perspective of a person recently promoted to director of customer service and his interaction with a successful mentor.
The best business books are brief, clear and pertinent. Monday Morning Leadership fits all of those requirements. You can read the whole book in a few minutes . . . and think about and apply what you learned for a lifetime. The format is around a man who's struggling as a manager. His operation isn't performing well. His boss isn't happy. He's not happy. He doesn't have time to be with his family or to do what he likes to do. It looks like his career has peaked . . . and his job may be in jeopardy. What to do?
Learn to make the right decisions to achieve greater success Each of us has a different idea of success. Whether you strive for money, power, happiness, or love, your personal choices, the actions you take, and the relationships you choose to invest time and energy in, will determine whether you reach your goals. Internationally recognized leadership coach David Cottrell will show you how to make the right choices, even when they’re hard. There are character choices that define the person you will be on the road to success. Cottrell shows you how to make The No-Victim Choice to overcome roadblocks, and The Integrity Choice, to listen to your gut and do the right thing, even when it’s not the easiest thing to do. There are action choices you make to continue on your path to success. The Persistence Choice encourages you to bounce back from failure and learn lessons that will lead to your future success. The Do-Something Choice lets you to stop dreaming and start doing the things that will make you happy and successful. Finally, you make investment choices about the people you spend time with and develop relationships with. The Relationship Choice teaches you to invest your time in other successful people in order to contribute to your own future success. Learn to make all these choices and many more in Monday Morning Choices, and find yourself on the fast track to success!
FOREWORD BY GUY KAWASAKI Presentation designer and internationally acclaimed communications expert Garr Reynolds, creator of the most popular Web site on presentation design and delivery on the Net — presentationzen.com — shares his experience in a provocative mix of illumination, inspiration, education, and guidance that will change the way you think about making presentations with PowerPoint or Keynote. Presentation Zen challenges the conventional wisdom of making "slide presentations" in today’s world and encourages you to think differently and more creatively about the preparation, design, and delivery of your presentations. Garr shares lessons and perspectives that draw upon practical advice from the fields of communication and business. Combining solid principles of design with the tenets of Zen simplicity, this book will help you along the path to simpler, more effective presentations.