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This book was written for anyone who has ever been frustrated by his or her working relationship with the boss. Each of the examples is designed to illustrate a particular problem and provide an effective strategy to prevent this problem from occurring in the future. (Careers/Job Opportunities)
Turn dull meetings into dynamic group experiences! Chances are that you spend a lot of time at meetings - some are focused and productive, while others are not. This ebook, written by a professional facilitator, contains 77 tips for both meeting leaders and participants. Implementing one or more of these tips can produce dramatic results at your meetings. Learn how to strengthen your leadership abilities, plan effectively, use structure to get more from your meetings, manage group dynamics, empower yourself and others to become strong contributors to the meeting, and more. Inside this ebook there is even a helpful checklist that you can use to assess what you need to do to make your meetings more effective.
So called "small projects" can have potentially alarming consequences if they go wrong, but their control is often left to chance. The solution is to adapt tried and tested project management techniques.This book provides a low overhead, highly practical way of looking after small projects. It covers all the essential skills: from project start-up, to managing risk, quality, and change, through to controlling the project and implementing a simple control system. It cuts through the jargon of project management and provides a framework that is as useful to those lacking formal training, as it is to those who are skilled project managers and want to control smaller projects without the burden of bureaucracy. This is the new North American edition of a best-selling U.K. title.
Many organizations conduct their meetings over the telephone instead of face-to-face. There are challenges associated with trying to ensure that these meetings are productive, successful, and well-run. Learn how to get the most out of your teleconference meetings. This ebook contains tips for both the teleconference leader and the participant - tips on how to prepare for the teleconference, start the teleconference meeting and set the tone, lead the teleconference, keep participants away from their e-mail during the call, use voice and language effectively, and draw the teleconference to a close. The ebook also includes a helpful checklist you can use to assess what you need to do to make your teleconference meetings more effective.
This annual focuses on change management. It is designed as a ready-made toolkit of ideas, methods, techniques and models.
From the creator of the popular website Ask a Manager and New York’s work-advice columnist comes a witty, practical guide to 200 difficult professional conversations—featuring all-new advice! There’s a reason Alison Green has been called “the Dear Abby of the work world.” Ten years as a workplace-advice columnist have taught her that people avoid awkward conversations in the office because they simply don’t know what to say. Thankfully, Green does—and in this incredibly helpful book, she tackles the tough discussions you may need to have during your career. You’ll learn what to say when • coworkers push their work on you—then take credit for it • you accidentally trash-talk someone in an email then hit “reply all” • you’re being micromanaged—or not being managed at all • you catch a colleague in a lie • your boss seems unhappy with your work • your cubemate’s loud speakerphone is making you homicidal • you got drunk at the holiday party Praise for Ask a Manager “A must-read for anyone who works . . . [Alison Green’s] advice boils down to the idea that you should be professional (even when others are not) and that communicating in a straightforward manner with candor and kindness will get you far, no matter where you work.”—Booklist (starred review) “The author’s friendly, warm, no-nonsense writing is a pleasure to read, and her advice can be widely applied to relationships in all areas of readers’ lives. Ideal for anyone new to the job market or new to management, or anyone hoping to improve their work experience.”—Library Journal (starred review) “I am a huge fan of Alison Green’s Ask a Manager column. This book is even better. It teaches us how to deal with many of the most vexing big and little problems in our workplaces—and to do so with grace, confidence, and a sense of humor.”—Robert Sutton, Stanford professor and author of The No Asshole Rule and The Asshole Survival Guide “Ask a Manager is the ultimate playbook for navigating the traditional workforce in a diplomatic but firm way.”—Erin Lowry, author of Broke Millennial: Stop Scraping By and Get Your Financial Life Together
The Careerist - 100 ways to get ahead at work is a handy, quick-fix reference guide on how to improve your career prospects. Based on the weekly column in the Financial Times by Rhymer Rigby, it provides expert advice for those difficult career moments such as how to: do presentations, work a room, delegate effectively, market yourself, bounce back from failure, sack someone, use extracurricular activities, be more ambitious, change sector, make a good impression, ask for a pay rise, future proof your career, get headhunted, socialise with colleagues, find a mentor, deal with fights at work, deal with stress, set goals, manage former colleagues, step into big shoes, come across well in meetings, make humour work for you, deal with criticism, resign and much, much more. With expert opinions from industry professionals on every topic, The Careerist provides rubber-stamped career advice you can trust.
Do you supervise people? If so, this book is for you. One of a manager’s toughest—and most important—responsibilities is to evaluate an employee’s performance, providing honest feedback and clarifying what they’ve done well and where they need to improve. In How to Be Good at Performance Appraisals, Dick Grote provides a concise, hands-on guide to succeeding at every step of the performance appraisal process—no matter what performance management system your organization uses. Through step-by-step instructions, examples, do-and-don’t bullet lists, sample dialogues, and suggested scripts, he shows you how to handle every appraisal activity from setting goals and defining job responsibilities to evaluating performance quality and discussing the performance evaluation face-to-face. Based on decades of experience guiding managers through their biggest challenges, Grote helps answer the questions he hears most often: • How do I set goals effectively? How many goals should someone set? • How do I evaluate a person’s behaviors? Which counts more, behaviors or results? • How do I determine the right performance appraisal rating? How do I explain my rating to a skeptical employee? • How do I tell someone she’s not meeting my expectations? How do I deliver bad news? Grote also explains how to tackle other thorny performance management tasks, including determining compensation and terminating poor performers. In accessible and useful language, How to Be Good at Performance Appraisals will help you handle performance appraisals confidently and successfully, no matter the size or culture of your organization. It’s the one book you need to excel at this daunting yet critical task.
Radical Candor is the sweet spot between managers who are obnoxiously aggressive on the one side and ruinously empathetic on the other. It is about providing guidance, which involves a mix of praise as well as criticism, delivered to produce better results and help employees develop their skills and boundaries of success. Great bosses have a strong relationship with their employees, and Kim Scott Malone has identified three simple principles for building better relationships with your employees: make it personal, get stuff done, and understand why it matters. Radical Candor offers a guide to those bewildered or exhausted by management, written for bosses and those who manage bosses. Drawing on years of first-hand experience, and distilled clearly to give actionable lessons to the reader, Radical Candor shows how to be successful while retaining your integrity and humanity. Radical Candor is the perfect handbook for those who are looking to find meaning in their job and create an environment where people both love their work, their colleagues and are motivated to strive to ever greater success.
The 100 Greatest Ideas for Building Your Career will help you buck the odds. Just think for a moment about how much of your career is left to chance. It can depend on who happens to be your boss when you get promoted, for example, and how popular and influential he or she is. The 100 Greatest Ideas for Building Your Career includes advice and tips from fifteen chairmen and directors of some of the UK's largest companies. It will help you build a strategy for managing the elements of your career that you can control (and some you thought you couldn't). Ken Langdon shows how you can. Just some of the ideas Ken Langdon reveals are: The 8 greatest ideas for winning at company politics The 6 greatest ideas for spending cleverly The 8 greatest ideas for standing out in the crowd The 4 greatest ideas for standing out in the more senior crowd ?and 74 other fantastic ideas, tips and tricks that will take you to the very top! 100 Greatest books will enable you to take control of your life and your career. Packed with 100 simple but wonderfully effective ideas, these books are fun to use and easy to put into practice, giving you instant results.