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Personal relationships are the real bedrock of long-term success in any business and any industry. But in today's global economy, forging bonds across cultural divides requires a heightened level of sensitivity. In You Can't Lead with Your Feet on the Desk, the leader of Marriott International Lodging, Ed Fuller, delivers real-world advice on how to connect with, manage, and do business with people in any culture, including employees, suppliers, and customers who often have roots in other cultures. Fuller, who grew Marriott's international business from sixteen hotels in six countries to 400 properties in seventy countries, explains how to navigate cultural nuances and language differences, unfamiliar geography, and frustrating bureaucracy. Building trust, shared values, and commitment to a business partnership is harder in cross-cultural situations, but it can and must be done if you want to be successful in today's world. No matter the country or community, relationships are the currency of every culture. Fuller explains how to build these relationships, how to discover the other person's interests and needs—and why you have to get your feet off the desk, cross the cultural borders, and go meet them in the context in which they're most comfortable. Fuller prepares you for this journey with guiding principles for avoiding missteps and for creating lasting connections crucial to every business leader: Build relationships through mutual respect Earn trust quickly by delivering during a crisis Understand how verbal and nonverbal cues can make or break a deal Lead from the front and be willing to give yourself the tough jobs Learn the local customs and history in order to create positive relationships Your skills at forming and maintaining close ties with associates and partners give you the competitive advantage. So, ditch the desk, and learn how to overcome differences in today's multicultural business environment. "This is a must-read! Every American needs to know how to work with others in this multicultural society. The diversity of the American business community has expanded over the past decades. As a leader you need to know how to manage and interact in our multi-cultural business environment. Ed Fuller has given you the guideposts, the pitfalls have been identified, and the opportunities are yours. This is an essential read for all leaders and one that I highly recommend." —JAMES STAMAS Founding Dean, School of Hospitality Administration, Boston University
The must-read summary of Ed Fuller's book: "You Can't Lead with Your Feet on the Desk: Building Relationships, Breaking Down Barriers, and Delivering Profits". This complete summary of the ideas from Ed Fuller's book "You Can't Lead with Your Feet on the Desk" shows how the key to excelling in today's world or borderless commerce still lies in building relationships - and you cannot do this from behind your desk. You’ve got to get out and experience different cultures and customers for yourself. In his book, the author explains how it is only by doing this that you can appreciate the interests and needs of your customers in sufficient depth to serve them efficiently. This summary presents seven key principles that everyone can use to leave their desk and get out into the marketplace. Added-value of this summary: • Save time • Understand key concepts • Expand your knowledge To learn more, read "You Can't Lead with Your Feet on the Desk" and discover the key to truly understanding what your customers want.
Personal relationships are the real bedrock of long-term success in any business and any industry. But in today's global economy, forging bonds across cultural divides requires a heightened level of sensitivity. In You Can't Lead with Your Feet on the Desk, the leader of Marriott International Lodging, Ed Fuller, delivers real-world advice on how to connect with, manage, and do business with people in any culture, including employees, suppliers, and customers who often have roots in other cultures. Fuller, who grew Marriott's international business from sixteen hotels in six countries to 400 properties in seventy countries, explains how to navigate cultural nuances and language differences, unfamiliar geography, and frustrating bureaucracy. Building trust, shared values, and commitment to a business partnership is harder in cross-cultural situations, but it can and must be done if you want to be successful in today's world. No matter the country or community, relationships are the currency of every culture. Fuller explains how to build these relationships, how to discover the other person's interests and needs—and why you have to get your feet off the desk, cross the cultural borders, and go meet them in the context in which they're most comfortable. Fuller prepares you for this journey with guiding principles for avoiding missteps and for creating lasting connections crucial to every business leader: Build relationships through mutual respect Earn trust quickly by delivering during a crisis Understand how verbal and nonverbal cues can make or break a deal Lead from the front and be willing to give yourself the tough jobs Learn the local customs and history in order to create positive relationships Your skills at forming and maintaining close ties with associates and partners give you the competitive advantage. So, ditch the desk, and learn how to overcome differences in today's multicultural business environment. "This is a must-read! Every American needs to know how to work with others in this multicultural society. The diversity of the American business community has expanded over the past decades. As a leader you need to know how to manage and interact in our multi-cultural business environment. Ed Fuller has given you the guideposts, the pitfalls have been identified, and the opportunities are yours. This is an essential read for all leaders and one that I highly recommend." —JAMES STAMAS Founding Dean, School of Hospitality Administration, Boston University
A deeply-reported examination of why the COVID-19 vaccine terminations represent a flawed practice by American corporations, driven by the same corporate exploitation that has carried news headlines, pushing more employees into depressed labor. You received sweet talk in the job interview but obtained sour grapes and pink slips for something basic as following through on your constitutional guarantee, your right to make personal decisions about your own bodily integrity. In The Vaxxed: Culture War in the Workplace, Shawn A. McCastle, a preeminent voice on business, I-O psychology, inequality, labor, and non-death grief examines the gritty, posterior issues of the COVID-19 pandemic and the mass terminations that rock the United States. Told through the lived experience of McCastle as he shares his own termination and removal from two major organizations, Allied-Universal Security Services and the World Bank Group headquartered in Washington, D.C. McCastle makes comparisons of the COVID-19 pandemic and the AIDS epidemic, showing how society is no better off today than yesterday by terminating the employment of employees who refused to provide their vaccination status or submit to COVID-19 vaccination at all. McCastle shows how ineffective CEOs copied and pasted other corporations’ policies and how the lack of corporate creativity, policies, and vision drove one of the most destructive labor practices in American history. McCastle argues, corporations need to develop effective people strategies to minimize disruptions and friction within the workplace. McCastle also shows how organizations have been propped up by employees, but in crunch time, employees do not receive identical returns.
This book explores why the industry is misperceived and how it can take its rightful leadership place in the transformation to the new green economy. It looks practically into these issues by taking the views of 46 government, industry and civil society thought leaders on the challenges, opportunities and solutions.
Nonprofit leadership is messy Nonprofits leaders are optimistic by nature. They believe with time, energy, smarts, strategy and sheer will, they can change the world. But as staff or board leader, you know nonprofits present unique challenges. Too many cooks, not enough money, an abundance of passion. It’s enough to make you feel overwhelmed and alone. The people you help need you to be successful. But there are so many obstacles: a micromanaging board that doesn’t understand its true role; insufficient fundraising and donors who make unreasonable demands; unclear and inconsistent messaging and marketing; a leader who’s a star in her sector but a difficult boss… And yet, many nonprofits do thrive. Joan Garry’s Guide to Nonprofit Leadership will show you how to do just that. Funny, honest, intensely actionable, and based on her decades of experience, this is the book Joan Garry wishes she had when she led GLAAD out of a financial crisis in 1997. Joan will teach you how to: Build a powerhouse board Create an impressive and sustainable fundraising program Become seen as a ‘workplace of choice’ Be a compelling public face of your nonprofit This book will renew your passion for your mission and organization, and help you make a bigger difference in the world.
“Sharp eyed and sharp mouthed police detective”* Henri Lefort, is determined to solve homicides and uncover any German conspiracies threatening France—in Mark Pryor’s next World War II mystery, The Dark Edge of Night. Winter 1940: With soldiers parading down the Avenue des Champs-Élysées, Nazi flags dangling from the Arc de Triomphe, and the Eiffel Tower defaced with German propaganda, Parisians have little to celebrate as Christmas approaches. Police Inspector Henri Lefort’s wishes for a quiet holiday season are dashed when the Gestapo orders him to investigate the disappearance of Dr. Viktor Brandt, a neurologist involved in a secret project at one of Paris’s hospitals. Being forced onto a missing persons case for the enemy doesn’t deter Henri from conducting his real job. A Frenchman has been beaten to death in what appears to be a botched burglary, and catching a killer is more important than locating a wayward scientist. But when Henri learns that the victim’s brother is a doctor who worked at the same hospital as the missing German, his investigation takes a disturbing turn. Uncovering a relationship between the two men—one that would not be tolerated by the Third Reich—Henri must tread carefully. And when he discovers that Dr. Brandt’s experimental work is connected to groups of children being taken from orphanages, Henri risks bringing the wrath of both the SS and the Gestapo upon himself and everyone he loves. *New York Times bestselling author Cara Black
In this unputdownable WWII series, Paris detective Henri Lefort, must solve a complex case when a man is murdered on the policeman's own doorstep. January 1941: It's cold and still dark when Paris Detective Henri Lefort wakes up to an empty apartment, irritated with his roommate for not even starting the coffee. Irritation turns to suspicion when he starts his walk to work and spots a large blood stain in front of the building. At the office his boss, chief of homicide, is incredulous that Henri didn't hear the gunshot that killed a man right outside his apartment. On the plus side, this means that Henri isn't a witness and can investigate the case. It first appears that the dead man is a nobody—but Henri soon finds out he's a nobody with a classified police file. Henri confronts his bosses and then the Germans, but is stonewalled. So he turns his investigation to the other tenants in his building. Coincidentally, each resident claims ignorance. When Henri learns that the dead man was a German agent, he must face the real possibility that one of his friends and neighbors is a killer. It's his job to find the truth no matter what, but when he does he faces the biggest dilemma of his career—whether in times like these the rules of justice should be, just sometimes, trumped by the rules of war.
Packed with creative, effective ideas for bringing mindfulness into the classroom, child therapy office, or community, this book features sample lesson plans and scripts, case studies, vignettes, and more. Leading experts describe how to harness the unique benefits of present-focused awareness for preschoolers, school-age kids, and teens, including at-risk youth and those with special needs. Strategies for overcoming common obstacles and engaging kids with different learning styles are explored. Chapters also share ways to incorporate mindfulness into a broad range of children's activities, such as movement, sports, music, games, writing, and art. Giving clinicians and educators practices they can use immediately, the book includes clear explanations of relevant research findings.