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Pharmaceutical, biotechnology, and life-sciences companies rely on standard operating procedures (SOPs) to ensure the quality and safety of their products and services. But in many cases, these documents themselves lack quality. Containing important technical instructions, SOPs are often wordy, confusing, and imprecise, thereby increasing quality and compliance risks for the organization. The problem is not lack of technical knowledge. The professionals who write SOPs are technically sound, but what they lack is sound technical writing skills. An ideal resource for engineering professionals, technical writers, and students alike, Writing High-Quality Standard Operating Procedures: A Practical Guide to Clear, Concise, and Correct SOPs offers a step-by-step roadmap to take your SOP writing skills to the next level. Under the guidance of Atul Mathur, an engineer and a technical writer with over fifteen years of experience, you'll learn to identify the attributes of high-quality SOPs; create right content structure for SOPs; follow a systematic process for writing SOPs; apply best practices in SOP writing; and avoid common errors. Honing your technical writing skills is a pivotal step toward high-quality SOPs.
Standard Operating Procedure is an utterly original collaboration by the writer Philip Gourevitch (We Wish to Inform You that Tomorrow We Will Be Killed With Our Families) and the film-maker Errol Morris (The Thin Blue Line, The Fog of War). They have produced the first full reckoning of what actually happened at Abu Ghraib. Standard Operating Procedure reveals the stories of the American soldiers who took and appeared in the haunting digital snapshots from Abu Ghraib prison that shocked the world – and simultaneously illuminates and alters forever our understanding of those images and the events they depict. Drawing on more than two hundred hours of Errol Morris’s startlingly frank and intimate interviews with Americans who served at Abu Ghraib and with some of their Iraqi prisoners, as well as on his own research, Philip Gourevitch has written a relentlessly surprising account of Iraq’s occupation from the inside-out – rendering vivid portraits of guards and prisoners ensnared in an appalling breakdown of command authority and moral order. Gourevitch and Morris have crafted a nonfiction morality play that stands to endure as essential reading long after the current war in Iraq passes from the headlines. By taking us deep into the voices and characters of the men and women who lived the horror of Abu Ghraib, the authors force us, whatever our politics, to re-examine the pat explanations in which we have been offered – or sought – refuge, and to see afresh this watershed episode. Instead of a ‘few bad apples’, we are confronted with disturbingly ordinary young American men and women who have been dropped into something out of Dante’s Inferno. This is a book that makes you think, and makes you see – an essential contribution from two of our finest nonfiction artists working at the peak of their powers.
Do your SOPs help your business to improve its performance? Standard Operating Procedures, or SOPs, are an essential part of any business to ensure that quality and consistency occur like clockwork, amidst the busy-ness of day to day working.Unfortunately SOPs are often under-utilised and this short book can help you to get so much more out of your SOPs by making them part of your day-to-day management approach.Most businesses fail to use their SOPs effectively, relegating them to become a bunch of documents that get filed away, never to be looked at again!But, SOPs can be used as a tool to help you increase the performance of your business, if you use them in the right way.Whether you are new to SOPs or have come across this book as part of your lean manufacturing journey, the ideas contained in this practical guide can help your business regardless of which sector you operate in. Included in this book To help you make your SOPs an effective part of your business management approach, this book includes: A refresher on how SOPs can benefit your business. Effective ways to create your SOPs. The idea of 'writing pairs' to write evenmore effective SOPs. Creating a 'SOP map' to better use SOPs in an ongoing way. Linking your daily routines to your SOPs. Downloadable templates Also included with this book is a link to five downloadable templates that you can use immediately. The downloads include formats that you can use for your own SOPs and other documents to help you get the most out of your procedures. Download your sample now Click on the book's cover above to 'Look Inside', or download a free sample now to get started. In just a few minutes from now you could be planning how to make your SOPs a worthy business ally rather than a dormant collection of untouched documents!
This book discusses managing SOPs for GCP from conception to retirement. It recommends approaches that have a direct impact on improving SOP and regulatory compliance. Throughout the text, the book provides a user's point of view to keep topics focused on the practical aspects of SOPs and SOP management.
The EPA investigation of a 1994 chemical plant tragedy concluded that "the explosion resulted from a lack of written safe operating procedures..." While good written procedures can't guarantee zero accidents, they can reduce the number of accidents caused by human error. This new book shows how to remedy this problem through selecting and implementing actions that promote safe, efficient operations and maintenance, improve quality, continuity, profitability and cost control, build upon and record process experience, and promote the concept that operating and maintenance procedures are vital plant components. It includes practical samples of procedure formats, checklists and many references.
Standard operating procedures (SOPs) and standard operating guidelines (SOGs) are invaluable to businesses of all sizes. From a multinational corporation to a start-up, any organization can benefit from clearly written and communicated SOPs and SOGs. SOPs are so important, but writing them can seem like a daunting task. How do you convey so much information without errors or misunderstandings? Entrepreneur and business coach Jerry Isenhour understands the difficulties. He also understands the rewards a working SOP program can deliver. He has done so for his own businesses in the service, retail and manufacturing segments. He has consulted with numerous management teams to assist them in producing theirs. Now he wants to help you perfect your own SOP writing skills for your business! Isenhour uses his experience as the chief executive officer along with his expertise as a business coach and consultant to share both the theory and practicalities behind SOPs. He covers how to start the SOP process, form a priority list, test the SOP, elicit team feedback, implement and distribute the SOP, evaluate its effectiveness in the workplace, troubleshoot any points of confusion, and use it to make your organization a success! With this new guide, take your company communications to the next level!
Run your company. Don’t let it run you. Most business owners started their company because they wanted more freedom—to work on their own schedules, make the kind of money they deserve, and eventually retire on the fruits of their labor. Unfortunately, according to John Warrillow, most owners find that stepping out of the picture is extremely difficult because their business relies too heavily on their personal involvement. Without them, their company—no matter how big or profitable—is essentially worthless. But the good news is that entrepreneurs can take specific steps—no matter what stage a business is in—to create a valuable, sellable company. Warrillow shows exactly what it takes to create a solid business that can thrive long into the future.
A step-by-step resource for clear communication of all types of policies and procedures. Policies and procedures - they're what make a company run efficiently and legally. Now managers have a definitive guide to creating accurate policies and procedures documents. The book is useful for professionals in such areas as: * health and safety * human resources * office management * administration * quality * manufacturing * customer service * finance and accounting. Readers will enjoy the unusually friendly, informal approach of this book. Loaded with examples, checklists, guidelines, quick tips, work plans, and forms, it is ready for immediate use. The book shows how to: * write (and design) documents clearly (so employees will understand and follow the policies) * plan, analyze, and research each element * help employees increase efficiency, reduce mistakes and frustration, and save time and money - by providing clear guidelines to follow * avoid legal mistakes that can get a company in trouble.
Every Medical Facility Tries To Provide Best Possible Services To Its Customers. Standard Operating Procedures (Sop) Of Various Departments Together Constitute A Hospital Manual Which Significantly Determines The Performance Of A Hospital In Practical Terms. Thus, Every Hospital Must Prepare Sop In A Way That It Ensures Consistency In Working Of Varied Departments On The One Hand And Enables To Obtain Best Results In A Cost-Effective Manner On The Other.The Present Book Will Prove A Useful Aid In Preparing Sops. It Is Written Keeping In Mind The Problems Usually Faced By Middle And Small Size Hospitals During The First Few Years Of Their Operation. It Not Only Lays Down The Basic Duties And Responsibilities Of Staff Members, Procedures And Policies But Also Provides Many Sample Stationery Formats Applicable To Various Departments. The Standards Laid Down Here Are Most Common And Easy To Adopt By Hospitals Owing To Their Flexibility Which Enables Their Modification So As To Suit One S Needs, Be It Any Department Opd, Ipd, Emergency, Investigation, Administrative, Accounts, Etc.This Book Will Be Particularly Beneficial To All Such Persons Who Are Involved In Managing Middle And Small Sized Hospitals And Lack In Sufficient Experience In Handling Day-To-Day Performance. While For The Established Hospitals The Book Would Serve As A Valuable Guide In The Management Of Affairs Of Their Various Departments In A Rather More Efficient And Cost-Effective Manner. In Addition, It Is Useful For The Students Of Mha, Dha And Mba (Ha).