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Twenty-five years ago, how many people were thinking about the internet on a daily basis? Now you can find everything, including technical and instruction manuals, online. But some things never change. Users still need instructions and warnings to guide them in the safe and proper use of products. Good design, clear instructions and warnings, place
A survival guide for writers in the real-world, Writing and Designing Manuals, Third Edition has become a standard reference for technical writers and editors. Readable and practical, it addresses all aspects of manual development from choosing a format to writing effective warnings. Not limited to text elements, the manual also provides guidance for designing illustrations to complement the text and underscore the safety warnings. The completely revised and updated Third Edition includes: Þ Current materials on desktop publishing Þ Alternative media such as videos, CD-ROMs, and on-line help Þ The impact of new technology such as CD-ROMs and digital cameras on manual design and production Þ New regulations for products sold overseas Þ Impact of the Internet on manual design Gone are the days when a manual might be a few pages of typewritten text. Thanks to the advances in computer technology, even tiny companies can produce slick, professional publications. Writing and Designing Manuals, Third Edition guides you through the messy, complex, frustrating, and fascinating business of producing manuals.
Technology is changing the way we do business, the way we communicate with each other, and the way we learn. This new edition is intended to help technical writers, graphic artists, engineers, and others who are charged with producing product documentation in the rapidly changing technological world. While preserving the basic guidelines for developing manuals and warnings presented in the previous edition, this new edition offers new material as well, including a much-expanded section on hazard analysis. Features Provides more explicit guidance on conducting a hazard analysis, including methods and documentation Offers in-depth discussion of digital platforms, including video, animations, and even virtual reality, to provide users with operating instructions and safety information Incorporates current research into effective cross-cultural communication—essential in today’s global economy Explains new US and international standards for warning labels and product instructions Presents expanded material on user analysis, including addressing generational differences in experience and preferred learning styles Writing and Designing Manuals and Warnings, Fifth Edition explores how emerging technologies are changing the world of product documentation from videos to virtual reality and all points in between.
How should a technical writer analyze user needs? What types of photos and drawings work best in technical publications? How do you avoid ambiguous wording in safety warnings? "If you want to find out the best way to sew on pockets, don't ask the president of the shirt company. Ask the person working on the line, someone who has sewn on 10,000 pockets." This opening statement of the preface to Writing and Designing Manuals, 2nd Edition reflects the overall tone and philosophy of this practical, "how-to" guide to technical publication writing and design. Based on the authors' experience as teachers and consultants with technical writers, the book follows new trends and incorporates new materials on desktop publishing, techniques for visuals, safety and product liability, and production of translated materials for international markets. There are also many new sample manual pages from manuals provided by product manufacturers. The decisions writers must make when producing a manual are presented, as well as techniques for organizing office structures and writing teams to make the manual production process run as smoothly as possible. The language in the book is clear, direct, and unacademic, and the principles featured in the book can be applied to writing manuals for a variety of products, including household, automotive, chemical, industrial, mechanical, recreational, and biomedical. Discover how to analyze user needs, determine which photos and drawings will work best with publications, and design clear, effective safety warnings. Anyone faced with the task of preparing user documentation, service manuals, and other technical publications must have this book. Managers in charge of hiring technical writers or developing technical writing departments will find the book invaluable.
Maximize the impact and precision of your message! Now in its fourth edition, the Microsoft Manual of Style provides essential guidance to content creators, journalists, technical writers, editors, and everyone else who writes about computer technology. Direct from the Editorial Style Board at Microsoft—you get a comprehensive glossary of both general technology terms and those specific to Microsoft; clear, concise usage and style guidelines with helpful examples and alternatives; guidance on grammar, tone, and voice; and best practices for writing content for the web, optimizing for accessibility, and communicating to a worldwide audience. Fully updated and optimized for ease of use, the Microsoft Manual of Style is designed to help you communicate clearly, consistently, and accurately about technical topics—across a range of audiences and media.
The graphic design equivalent to Strunk & White's The Elements of Style This book is simply the most compact and lucid handbook available outlining the basic principles of layout, typography, color usage, and space. Being a creative designer is often about coming up with unique design solutions. Unfortunately, when the basic rules of design are ignored in an effort to be distinctive, design becomes useless. In language, a departure from the rules is only appreciated as great literature if recognition of the rules underlies the text. Graphic design is a "visual language," and brilliance is recognized in designers whose work seems to break all the rules, yet communicates its messages clearly. This book is a fun and accessible handbook that presents the fundamentals of design in lists, tips, brief text, and examples. Chapters include Graphic Design: What It Is; What Are They and What Do They Do?; 20 Basic Rules of Good Design; Form and Space-The Basics; Color Fundamentals; Choosing and Using Type; The World of Imagery; Putting it All Together?Essential Layout Concepts; The Right Design Choices: 20 Reminders for Working Designers; and Breaking the Rules: When and Why to Challenge all the Rules of this Book.
With growing consumer demand for portability and miniaturization in electronics, design engineers must concentrate on many additional aspects in their core design. The plethora of components that must be considered requires that engineers have a concise understanding of each aspect of the design process in order to prevent bug-laden prototypes. Electronic Circuit Design allows engineers to understand the total design process and develop prototypes which require little to no debugging before release. It providesstep-by-step instruction featuring modern components, such as analog and mixed signal blocks, in each chapter. The book details every aspect of the design process from conceptualization and specification to final implementation and release. The text also demonstrates how to utilize device data sheet information and associated application notes to design an electronic system. The hybrid nature of electronic system design poses a great challenge to engineers. This book equips electronics designers with the practical knowledge and tools needed to develop problem free prototypes that are ready for release.
In the last twenty years considerable progress has been made in process risk and reliability management, particularly in regard to regulatory compliance. Many companies are now looking to go beyond mere compliance; they are expanding their process safety management (PSM) programs to improve performance not just in safety, but also in environmental compliance, quality control and overall profitability. Techniques and principles are illustrated with numerous examples from chemical plants, refineries, transportation, pipelines and offshore oil and gas. This book helps executives, managers and technical professionals achieve not only their current PSM goals, but also to make the transition to a broader operational integrity strategy. The book focuses on the energy and process industries- from refineries, to pipelines, chemical plants, transportation, energy and offshore facilities. The techniques described in the book can also be applied to a wide range of non-process industries. The book is both thorough and practical. It discusses theoretical principles in a wide variety of areas such as management of change, risk analysis and incident investigation, and then goes on to show how these principles work in practice, either in the design office or in an operating facility. The second edition has been expanded, revised and updated and many new sections have been added including: The impact of resource limitations, a review of some recent major incidents, the value of story-telling as a means of conveying process safety values and principles, and the impact of the proposed changes to the OSHA PSM standard. - Learn how to develop a thorough and complete process safety management program. - Go beyond traditional hazards analysis and risk management programs to explore a company's entire range of procedures, processes and management issues. - Understand how to develop a culture of process safety and operational excellence that goes beyond simple rule compliance. - Develop process safety programs for both onshore facilities (EPA, OSHA) and offshore platforms and rigs (BSEE) and to meet Safety Case requirements.