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This publication offers practical advice and guidelines on intervention and prevention of bullying in the workplace in the NHS. It draws on academic research and presents a variety of case studies, as well as offering strategies to deal effectively with the problem.
Through personal accounts and revelations, this book explores bullying at work and offers solutions to help overcome this stressful, often isolating experience facing many women and men. Based on three years of research, Andrea Adams plots the destructive forces currently eroding the professional lives of many people. By tracing the psychological origins of bullying at work this book investigates the effect of past relationships on the present, providing both individuals and organizations with a deeper understanding of why things can go so badly wrong. Through advice and guidance, it offers a way forward for all those who value the need for psychological well-being at the workplace.
Workplace bullying is an area that has attracted significant press attention throughout the last decade. A variety of well publicized surveys have revealed that this is an issue endemic in working life in Britain; and, at a conservative estimate, over half the working population can expect to experience bullying at work (either directly by being bullied, or through witnessing it) at some stage in their careers. This is now seen to be a disturbing event, with something like a fifth of witnesses and a quarter of direct targets leaving their organizations. This serious damage to individuals has been accorded little direct research in Britain, although it has resulted in court cases brought under health and safety and equal opportunities legislation. The recognition of the problem and the emergence of court cases, have both served to focus employers on the need to deal with the issue. The recent strike vote at Ford in Dagenham, asking the employer to enforce existing anti-harassment policies, highlights the fact that having paper policies is not enough. Workplace Bullying is derived from the largest survey ever carried out on workplace bullying, supported by the CBI, TUC, Federation of Small Businesses, IPD, and the HSE among others. This study covered 5,500 people, but the book goes beyond it to explore all the issues associated with what is becoming a major issue in organizations.
This is a comprehensive, practical and engaging book designed to help readers to recognise bullying behaviour at work and identify and select inter-personal strategies for handling bullying behaviour.
Workplace Bullying and Harassment: New Developments in International Law provides a comprehensive tour around the globe, summarizing relevant legislation and key developments in workplace bullying, harassment, sexual harassment, discrimination, violence, and stress in over 50 countries in Europe, the Asia Pacific region, the Americas region, and the Middle East and Africa. Workplace bullying, harassment, and other psychological workplace hazards are becoming increasingly acknowledged and legislated against in the modern work world. The costs of bullying, harassment, violence, discrimination, and stress at work are huge and far-reaching. Frequently under-reported and misunderstood, workplace bullying, harassment, violence, discrimination, and stress wreak havoc on the vitality and prosperity of organizations and individuals alike. Workplace laws have long dealt with physical risks, and psychological risks have begun to be treated similarly. In response to the changing workplace, many countries are regulating workplace bullying and harassment by introducing new legislation or incorporating new provisions into existing legislation to address these risks. Other countries have opted for non-regulatory instruments. Numerous European countries, Canada, Australia, and Japan all prohibit and punish workplace bullying and harassment, with other countries, including the United States of America, moving toward legislation against this abusive workplace conduct. This book brings together need-to-know information on global workplace bullying and harassment in one place, the first publication of its kind to do so. It will aid those in the fields of labor and employment, human resources management, occupational and industrial health psychology, health and safety, and workplace regulatory compliance stay abreast of laws and developments that these practitioners must be aware of, whether operating nationally or globally. Academics will also benefit. Links to laws and references are provided, enabling further research.
Over the last decade or so research into bullying, emotional abuse and harassment at work, as distinct from harassment based on sex or race and primarily of a non-physical nature, has emerged as a new field of study. Two main academic streams have emerged: a European tradition applying the concept of 'mobbing' or 'bullying' and the American traditi
Violence at work, ranging from bullying and mobbing, to threats by psychologically unstable co-workers, sexual harassment and homicide, is increasing worldwide and has reached epidemic levels in some countries. This updated and revised edition looks at the full range of aggressive acts, offers new information on their occurrence and identifies occupations and situations at particular risk. It is organised in three sections: understanding violence at work; responding to violence at work; future action.
'Exactly the book you need if you are feeling intimidated by a bully.' Workplace bullying can be a toxic experience. It can lead to plummeting self-esteem, destroy your self-confidence, and impair your ability to perform. But the good news is there is no need for expensive and risky legal action - which you might not even win - or a stressful formal complaint. You don't have to leave your job, either. Discover how to protect yourself from grooming and bullying. Learn how to defend yourself at the time of an attack. Re-gain your self-confidence and self-esteem following the devastation of bullying. This practical guide includes real-life examples and proven strategies which will stop bullying in its tracks. It is packed full of tactics, insight and empathy which will benefit you if you have experienced workplace bullying, or if you are concerned that you may be targeted in the future. It includes how to: - Recognise and defeat bullying behaviour simply and straightforwardly. - Understand the bullying dynamic, and learn how to alter it in your favour. - Respond effectively to a range of bullying tactics including slander, gossip, rage, lies and innuendo. - Defend yourself when your performance is questioned as part of a bullying campaign. - Respond effectively when a bullying team member opposes your authority on principle. - ...and much more. 'A must read for anyone who is being bullied or who needs to recover from workplace bullying.' Aryanne Oade has worked as a chartered psychologist for over twenty years. She coaches clients to recover from the debilitating effects of workplace bullying, and to re-discover their energy and enthusiasm. She is the bestselling author of six books. www.oadeassociates.com "This is a brilliant, insightful guide and toolbox for managing, escaping and recovering from bullying in the workplace...essential reading." PROFESSOR DONAL MACINTYRE Investigative Journalist and Broadcaster; Visiting Professor, School of Applied Criminology, Birmingham City University "This is a seriously courageous - and much-needed - book. Aryanne .... gracefully empowers the bullied to take responsibility for resolving the situation without in any way 'blaming the victim'." BENNIE NAUDE International Energy Psychology Expert "Easy-to-read and practical, this book gives effective, realistic help for those who are being bullied... The extensive toolkit provides a myriad of ideas for tackling bullying situations." PROFESSOR CHARLOTTE RAYNER Outgoing President: International Association of Workplace Bullying and Harassment "This is exactly the book you need if you are feeling intimidated by a bully at work, are involved in HR or L&D, or are managing staff." TRACY WRAY Deputy HR Director, Sheffield University "This very readable book is from an author with real insight into this difficult area. The book is full of practical tools to assist the reader to regain their power from the bully in a professional and dignified way." JACKIE GREEN FCIPD former HR Director for Leeds Teaching Hospitals NHS Trust and Royal Liverpool and Broadgreen University Hospitals "Aryanne's insightful book is an invaluable aid and toolkit to understanding, addressing and overcoming bullying behaviour." STEVE MOON former Head of Energy, Global Project Finance, Bank of Ireland "Aryanne ...adroitly and sensitively highlights the nuanced character of bullying, sharing with readers an empowering set of tools through which to address it." DR PREMILLA D'CRUZ Professor of Organizational Behaviour at Indian Institute of Management Ahmedabad "I wish I'd had this book to hand early in my career... This book will provide a treasure trove of useful information and help for anyone suffering from - or having suffered - bullying." JOHN ALLISON former General Manager of a large publishing company"
This volume delineates the ways in which key areas of healthcare, well-being, patient safety and organisational change overlap with and contribute to unhealthy workplaces for healthcare professionals. There is a growing realisation within healthcare that healthcare worker well-being, patient outcomes and organisational change are symbiotically linked. Burnout and stress in healthcare workers and toxic organisational cultures can lead to a cycle of patient neglect, medical errors, sub-optimal care and further stress. This topical volume therefore outlines the ways in which worker well-being, patient outcomes and organisational change can be aligned to contribute to a healthy workplace and therefore better medical care. The volume includes an array of authors from different disciplines including primary care, clinical medicine, psychology, sociology, management, clinical governance, health policy and health services research. It succeeds in integrating different voices and reaches meaningful conclusions to address the challenges facing the healthcare workforce.