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In this helpful guidebook, authors Don and Sheryl Grimme provide a fresh, friendly approach to tackling the challenges of management and leveraging your new position to help your organization succeed. Novice managers have their work cut out for them: all new skills to learn, different personalities to deal with, and greater responsibilities to fulfill. The New Manager's Tool Kit provides you with fast, powerful lessons to help them: increase productivity; unlock hidden talent; work with different types of people; communicate effectively; diagnose problems; coach both good and problematic employees; encourage teamwork; avoid burnout; eliminate conflict; and nurture the next generation of managers. With lessons covering both basic management skills as well as more advanced leadership tactics and bonus tips to help managers overcome the most difficult leadership challenges, The New Manager's Tool Kit provides those charged with managing and leading others the tools and real-world knowledge they need to succeed and open themselves up for further advancement.
In a marketplace fueled by intangible assets, anything less than optimal workforce success can threaten a firm's survival. Yet, in most organizations, employee performance is both poorly managed and underutilized. The Workforce Scorecard argues that current management and human resources practices hinder employees' ability to contribute to strategic goals. To maximize the power of their workforce, organizations must meet three challenges: view their workforce in terms of contribution rather than cost; replace benchmarking metrics with measures that differentiate levels of strategic impact; and make line managers and HR professionals jointly responsible for executing workforce initiatives. Building on the proven model outlined in their best-selling book The HR Scorecard, Mark Huselid, Brian Becker, and co-author Richard Beatty show how to create a Workforce Scorecard that identifies and measures the behaviors, competencies, mind-set, and culture required for workforce success and reveals how each dimension impacts the bottom line. Practical and timely, The Workforce Scorecard offers crucial lessons for leveraging human capital to achieve strategic success.
Short, easily-digestible sections, a variety of application and self-assessment exercises, and interviews and quotes from students already "in the trenches", help readers take inventory, get started, and move onto a successful career. The Career Tool Kit is designed especially to help readers develop the skills and attitudes needed to successfully complete their education; search for, find, and win the job they want; transition smoothly from school to work; and build a long, happy, and successful working life.
The key difference between a highly successful organization and one that just merely reaches its quarterly goals--most of the time--might very well be how they address performance reviews. Are they just a perfunctory, annual “check-off,” with no other goal than to justify salary increases, or does the organization truly know how to manage and measure its employees’ performances to best impact a company’s bottom line? In The Performance Appraisal Tool Kit, you will discover a customizable appraisal template covering the essential areas of performance and conduct and learn how they can adapt it to fit varying business strategies. After all, every organization is a unique entity, therefore, the performance appraisal plan must also be unique to its company. To find the process that best increases efficiency and effectiveness in your workplace, learn how to: Profile ideal employee performance and behavior Design competencies that power performance, both at the individual and enterprise level Drive future change by setting your organization's strategic direction Retool the appraisal as needed to ratchet up expectations over time There’s nothing more valuable to a company in the long-term than a motivated and dedicated workforce. The Performance Appraisal Tool Kit gives you the resources you need to construct a performance appraisal program that will accommodate market changes, revised priorities, and increasing productivity targets--and in the end, will lift your organization to a higher level.
Computers revolutionized the office, and employees in many workplaces are still making adjustments... hunching their shoulders, tilting their necks, and sitting in awkward positions. When bright screens and bulky equipment can't be moved or shifted, it's the user who makes the compensations. Relief from "desk discomfort" is possible, through a science that not only solves that immediate problem, but also holds substantial benefits for employer and employee alike. Ergonomics is the science (and art) of workplace design for maximum physical comfort, maximum efficiency-and prevention of injury at the workplace. Its potential results: greater productivity, heightened morale, and reduced compensation for work-induced injuries. Keep in mind: most worker's compensation costs are for Cumulative Trauma Disorders (CTD). The Office Ergonomics Tool Kit: With Training Disc provides a sensible step-by-step method to bring Ergonomics and its wonders to your workplace. Written for facilities managers, office managers, small business owners, office managers, and other non-professional ergonomists alike, its comprehensive and clear instructions enable managers to "fit" ergonomics principles to the exact needs of any office/workplace. Every bit of advice in Office Ergonomics Tool Kit: With Training Disc is already in practice at offices that have consulted author Dan MacLeod. Many Fortune 100 companies in both offices and general industry have saved millions of dollars through guidance. Industrial Hygiene and Safety News names MacLeod "one of the key players influencing both government and ergonomic standards and industrial control strategies."
Praise for Uniting the Virtual Workforce "Uniting the Virtual Workforce offers much-needed guidance on how to navigate the largely unmapped territory of virtual work environments in the global economy. The authors do an outstanding job of presenting how organizations should address the challenges of virtual workforces so as to reap the huge potential benefits of increased growth, productivity, and innovation." -C. Warren Axelrod, PhD, Chief Privacy Officer and Business Information Security Officer, U.S. Trust, and author of Outsourcing Information Security "Lojeski and Reilly bring us something that readers of business books so rarely get-no nonsense practical guidance on how to manage distance, especially where it most often serves as an impediment to working effectively.Ê If you interface with widely dispersed team members who rarely see one another and communicate by virtue of impersonal electronics, you may expect to find this book provocative, counterintuitive, and above all, exciting. It gives all of us who have to struggle, while working with talent stretched across distance, hope, that maybe there are ways to do this right!" -Patrick J. McKenna, author of First Among EqualsÊ "A must-read for global corporate executives who manage geographically dispersed job sharing teams. Practical strategies for preventing productivity loss and optimizing innovation. The authors pull no punches in showing the real downsides to the virtual work phenomenon; they have done a great service for us all." -Jeff Saperstein, author of Creating Regional Wealth in the Innovation Economy "Uniting the Virtual Workforce charts the course for competing in the twenty-first century by tapping into the powers of virtual work. Any manager who ignores the virtual workforce is underperforming, and any company or organization that does not appreciate virtual work is already at a competitive disadvantage. Karen and Dick have tapped into a key ingredient in the recipe for global growth." -Jerry MacArthur Hultin, President, Polytechnic University, and former Under Secretary of the Navy "Authors Sobel Lojeski and Reilly have provided a useful primer for the harried executive striving for productivity improvements while seeing the workload expand and the workforce disperse. Using conceptual definitions of Physical, Operational, and Affinity Distance to describe the multifaceted dimensions of building teams of people to work effectively together, the authors construct a very powerful set of metrics for a manager to improve the capability of his or her workgroup, no matter where it resides or how it is composed. The book is rich in anecdotes and specific studies that illustrate the concepts in an engaging, pertinent, and easy-to-understand manner. In an age of outsourcing, offshoring, and decentralizing groups of people who have to get things done together, reading this small book will repay itself many times over." -Charles House, Director, Media X Lab at Stanford University, and former Director of the Societal Impact of Technology, Intel Corporation
Another riveting murder mystery from Ottawa writer and artist Ilze Berzins paints a jigsaw picture of the dark and terrifying legacy of post-Soviet Latvia. Expatriots- expats" Arnie Dambergs and Vizma Gross confront the lawless frontiers of the newly emerging nation while it struggles to shrug off the legacy of a brutal and repressive regime. Tag along and you will discover some of Riga's darker corners, as well as the Baltic Riviera and the picturesque countryside. Together, Arnie and Vizma face danger and death as they become entangled in an explosive East-meets-West scandal.