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Mastering Communication at Work is based on 45 years of research and working with over half-a-million clients around the world. From leaders of countries to leaders of companies to people just starting out in their career, Becker and Wortmann teach techniques that start with the essential wisdom of Aristotle and include the best practices in today’s global organizations. The book includes interviews with leaders who reveal the inside story of the communication secrets at: The White House Doris Kearns Goodwin, presidential historian and Pulitzer Prize winning author Google Laszlo Bock, Vice President, People Operations EMI Publishing Big Jon Platt, President IBM Jeanatte Horan, Vice President of Enterprise Business Transformation Harvard Business School Tony Mayo, Director of the Leadership Initiative The New York Giants Peter John-Baptiste, Director of Public Relations Mastering Communication at Work provides clear, actionable advice you can put to use right away and simple drills to practice during your next meeting, one-on-one conversation—or even sitting at your desk. Use Mastering Communication at Work as your coach and you’ll see immediate results in yourself, your people, and your organization.
Modern electronic communications may have transformed office life, but there is a danger that interpersonal skills are being neglected. It is essential that everyone is confident in their ability to communicate effectively using the variety of methods available. Communication at Work discusses the skills necessary to use each method of communication in a confident, effective manner. Key topics discussed include: communication and professionalism; telephone skills; effective writing skills; face-to-face communication; e-mail etiquette. This practical guide will ensure you communicate effectively and professionally, by whatever method you choose.
Practical tools matched with recognizable work scenarios to help anyone address the most common workplace relationship issues.
Recipient of the 2020 Textbook Excellence Award from the Textbook & Academic Authors Association (TAA) Business and Professional Communication provides students with the knowledge and skills they need to move from interview candidate, to team member, to leader. Accessible coverage of new communication technology and social media prepares students to communicate effectively in real world settings. With an emphasis on building skills for business writing and professional presentations, this text empowers students to successfully handle important work-related activities, including job interviewing, working in team, strategically utilizing visual aids, and providing feedback to supervisors.
Develop effective communication skills for the office—in-person and online In the digital age, as workers increasingly go remote, the ability to communicate clearly and effectively is—now more than ever—a highly desirable skill. Whether you talk, text, or email, Effective Communication at Work has everything you need to help boost your workplace performance and productivity. From honing listening to polishing speaking and writing skills, this essential guide delivers simple, powerful strategies and timely tips that can help you increase the impact of your business communication and correspondence both online and offline. Learn how to build stronger relationships and advance your career by mastering the art of effective communication. Effective Communication at Work includes: Expert advice—Get the latest tips for working and communicating in the digital world. Clarity is king—Discover a variety of effective communication styles and formats, including writing and speaking, with simplicity and accuracy. Cultivating relationships—Learn best practices for becoming a better human while working with others in an office environment, including mindfulness, empathy, diversity, and self-awareness. Gain a competitive edge by harnessing the power of effective communication.
Communication at Work is a collection of short reflections written to help guide individuals through challenging situations at work and at home. Drawn from decades of experience coaching physicians, leaders and staff in the health care industry, Patti Lind provides practical, down-to-earth suggestions on how to build better relationships, reduce tensions, and talk through disagreements. The book is designed to stimulate personal reflection as well as discussions within work teams.
Explores all aspects of interpersonal communication at work, from face-to-face meetings to new forms of computer mediated communication such as social media. Will help the reader achieve skilled interpersonal communication at work through the understanding of relevant theory and latest research, made clear in non-technical language with examples.
Rev. ed. of: Communication & organizational culture. c2005.