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Why incivility at work is a bigger problem than you suspect In an accessible and informative style, Pearson and Porath examine the toll that bad behavior can have on otherwise well-functioning companies. And they reveal strategies that successful organizations are using to stop incivility before it takes hold. Whether it's a standoffish coworker or an arrogant boss, incivility at the office doesn't just affect the moods of a few employees; it hurts an entire company. Consider these statistics: 12 percent of all employees say they've left jobs because they were treated badly. Fortune 1000 executives spend roughly seven weeks per year resolving employee conflicts. And an astonishing 95 percent of Americans say they've experienced rudeness at work. Christine Pearson and Christine Porath examine the devastating toll that bad behavior can have on otherwise well-functioning companies. Combining their own scientific research with stories from fields as diverse as criminology, education, and psychology, they show how to spot the roots of incivility, rip them out, and create a culture of respect. They urge managers to stop making excuses, set a zero-tolerance policy, and lead by example. Bestsellers like The No Asshole Rule and The Power of Nice have shown the hunger for more civility at work; now The Cost of Bad Behavior shows exactly what to do about it.
Canadians can never not argue about taxes. From the Chinese head tax to the Panama Papers, from the National Policy to the Canada-United States-Mexico Agreement, tax grievances always inspire private resentments and public debates. But if resentment and debate persist, the terms of the debate have continually altered and adapted to reflect changing social, economic, and political conditions in Canada and the wider world. The centenary of income tax is the occasion for Canadian scholars to wrestle with past and present debates about tax equity, efficiency, and justice. Who Pays for Canada? explores the different ways governments can and should tax their peoples and evaluates how well Canada has done so. It brings together a diverse group of perspectives from academia - law, economics, political science, history, geography, philosophy, and accountancy - and from the wider world of activists and public servants. It asks how Canada compares to other countries and how other countries - especially the United States - influence Canadian tax policies. It also surveys internal tax tensions and politics, through the lenses of region and jurisdiction, as well as race, class, and gender. Reasoning from tax perplexities and reforms in the past and the present, it argues that fair taxation requires an informed populace and a democratically inclined public will. Above all, this book serves as a reminder that it is not only what counts as fair that is important, but how fairness is evaluated. Revealing how closely tax policy is tied to mainstream politics, human rights, and morality, Who Pays for Canada? represents new perspectives on a matter of tremendous national urgency.
This book explains the concepts of Ethical Business Practice (EBP) and Ethical Business Regulation (EBR), a new paradigm in compliance and enforcement based on behavioural science and ethics. EBR provides the basis for an effective relationship between a business and its regulators, resulting in better outcomes for both. EBR is attracting extensive attention from regulators and businesses around the world. The UK Government's 2017 Regulatory Futures Review draws on EBR as the foundation for its policy of 'regulatory self-assurance'. EBR draws on findings from behavioural science, responsive regulation, safety and business and integrity management to create a practical and holistic approach. Examples include the open culture that is essential for civil aviation safety, the Primary Authority agreements between regulators and national businesses, and feedback mechanisms provided by market vigilance systems and sectoral consumer ombudsmen. This book provides an essential blueprint for sustainable business and effective future regulation.
On June 29, 1950, the U.S. launched its first ever air strikes on the North Korean capital, Pyongyang, marking the start of what would become the longest conflict in history between two industrial powers. Four decades later, the end of the Cold War in 1989 and the disintegration of the Soviet Union in 1991 marked the beginning of a new phase of the conflict, with a new unipolar world order centered on the power of the U.S. and Western world leaving North Korea in unprecedented isolation. Now unsupported in its fight against a Western superpower intent on its destruction, the small but technologically adept and heavily militarized East Asian state would need to adopt more radical measures to ensure its security. Over the next 35 years, the conflict would transform from a period of North Korean decline in the face of tremendous economic and military pressure, to one of an ascent in its power and decline in the West as international order evolved past the unipolar era Surviving the Unipolar Era elucidates the conflict’s transformation, beginning with unprecedented U.S.-led efforts to achieve North Korea’s total collapse and elimination through maximum pressure, and ending three decades later with a subsiding of Pyongyang’s international isolation and the modernization of its economy, armed forces and nuclear deterrent. A. B. Abrams highlights how the small state has been able to hold its own in multiple standoffs with the world’s superpower, successfully weather economic sanctions, and prevent penetration of its information space, and the implications that this has had for the country, the region and the wider world. He details the strong consistency in American objectives, and the evolution of consensus across five separate administrations on how these should be pursued as the circumstances of the conflict transformed. In the context of prevailing geopolitical, economic and security trends, Abrams projects the future course of the conflict including aspects such as Western difficulties coming to terms with North Korea’s ascent, U.S. policy priorities going forward, and the growing opportunities that an emerging new global cold war is likely to provide Pyongyang.
From an experienced financial journalist, Women Money Power is the story of how women have fought for financial freedom, and the social and political hurdles that have kept them from equality. For centuries, women were denied equal access to money and the freedom and power that came with it. They were restricted from owning property or transacting in real estate. Even well into the 20th century, women could not take out their own loans or own bank accounts without their husband’s permission. They could be fired for getting married or pregnant, and if they still had a job, they could be kept from certain roles, restricted from working longer hours, and paid less than men for equal work. It was a raw deal, and women weren’t happy with it. So they pushed back. In Women Money Power, financial journalist Josie Cox tells the story of women’s fight for financial freedom. This is an inspirational account of brave pioneers who took on social mores and the law, including the “Rosies” who filled industrial jobs vacated by men and helped win WWII, the heiress whose fortune helped create the birth control pill, the brassy investor who broke into the boys’ club of the New York Stock Exchange, and the namesake of landmark equal pay legislation who refused to accept discrimination. But as any woman can tell you, the battle for equality—for money and power—is far from over. Cox delves deep into the challenges women face today and the culture and systems that hold them back. This is a fascinating narrative account of progress, women’s lives, and the work still to be done.
Billions of dollars are wasted each year trying to prevent ‘dirty money’ entering a financial system that is already awash with it. The authors challenge the global approach, arguing that complacency, self-interest and misunderstanding have now created long-standing absurdities. International and government policy makers inadvertently facilitate tax evasion, corruption, environmental and organised crime by separating crime from its root cause. The handful of crime fighters that do exist are starved of resources while an army of compliance box tickers are prevented from truly helping. The authors provide a toolbox of evidence-based solutions to help the frontline tackle financial crime.
The case studies in this book provide a unique source of material suitable for all practitioners and trainers. The book gives detailed descriptions of common cases seen in specialist child and adolescent mental health services (CAMHS) including depression, learning disabilities, Asperger’s syndrome, anorexia, deliberate self harm and schizophrenia. Subject reviews and summaries in each chapter aid comprehension, and explanatory figures, boxed text and lists make the content easy to recall. The book illustrates practical ways of managing and treating cases in an evidence-based manner. This resource is vital for child and adolescent mental health services practitioners, including psychiatrists, psychologists, specialist child health nurses and social workers. Trainee child and adolescent mental health services practitioners will also find the information invaluable.
Just by reading and applying the easy-to-follow processes in Making Money Through Buy-to-Let in South Africa, you will realise that ordinary people can become extraordinary. This book explains why buy-to-let property investment is the only sensible opportunity to earn an inflation-linked, passive income for the rest of your life. It gives ordinary South Africans the hope that they might enjoy a financially secure retirement by building a substantial property portfolio, either when they start at a very young age or by supplementing their lifetime savings or pension pay-out at a later stage. Making Money Through Buy-to-Let in South Africa addresses all the questions would-be property investors would ask, including how to establish legal entities; determine which properties have the best return on investment; leverage other people’s money and use very little of their own; obtain finance and register a bond; manage the transfer process; and select and manage the best tenants. Making Money Through Buy-to-Let in South Africa is written for the ordinary person, in everyday language, and guides you step by step through the entire process of property investment so that you, too, can become financially independent.
Jean Chatzky has been working with viewers of NBC’s Today show for a series on how to get out of debt once and for all. Her method, both on TV and in this book, is simple yet powerful: the key is saving just $10 a day that you currently waste. It doesn’t sound like much—a movie ticket or lunch for two at McDonald’s— but $10 really can take you from debt to wealth in just a few years. And because it doesn’t feel like an impossible goal, people are more likely to stick with Chatzky’s plan than an extreme regimen of spending cutbacks. Chatzky is focusing on debt because it’s the single biggest threat to our financial health. The average American family has sixteen credit cards and high-rate debt of more than $8000, not even counting car loans and mortgages. They pay more than $1000 a year in interest alone. Debt makes people feel depressed and overwhelmed, leaving them without enough money for the truly important things in life—education, retirement, owning a home, feeling secure. Chatzky, one of America’s most popular personal finance experts, writes in down- to- earth, woman-next-door language about how to get started right away, without giving up the things that truly give you pleasure. She offers practical, accessible strategies to help readers find the money to pay off their bills, lower their interest rates, and improve their credit scores. Featuring real-life examples of people featured on her Today show series, Pay It Down can transform debtors into future millionaires.