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From the creator of the popular website Ask a Manager and New York’s work-advice columnist comes a witty, practical guide to 200 difficult professional conversations—featuring all-new advice! There’s a reason Alison Green has been called “the Dear Abby of the work world.” Ten years as a workplace-advice columnist have taught her that people avoid awkward conversations in the office because they simply don’t know what to say. Thankfully, Green does—and in this incredibly helpful book, she tackles the tough discussions you may need to have during your career. You’ll learn what to say when • coworkers push their work on you—then take credit for it • you accidentally trash-talk someone in an email then hit “reply all” • you’re being micromanaged—or not being managed at all • you catch a colleague in a lie • your boss seems unhappy with your work • your cubemate’s loud speakerphone is making you homicidal • you got drunk at the holiday party Praise for Ask a Manager “A must-read for anyone who works . . . [Alison Green’s] advice boils down to the idea that you should be professional (even when others are not) and that communicating in a straightforward manner with candor and kindness will get you far, no matter where you work.”—Booklist (starred review) “The author’s friendly, warm, no-nonsense writing is a pleasure to read, and her advice can be widely applied to relationships in all areas of readers’ lives. Ideal for anyone new to the job market or new to management, or anyone hoping to improve their work experience.”—Library Journal (starred review) “I am a huge fan of Alison Green’s Ask a Manager column. This book is even better. It teaches us how to deal with many of the most vexing big and little problems in our workplaces—and to do so with grace, confidence, and a sense of humor.”—Robert Sutton, Stanford professor and author of The No Asshole Rule and The Asshole Survival Guide “Ask a Manager is the ultimate playbook for navigating the traditional workforce in a diplomatic but firm way.”—Erin Lowry, author of Broke Millennial: Stop Scraping By and Get Your Financial Life Together
Soft Skills for the Workplace is a nontraditional approach to learning basic employability skills needed in today's workplace. Well-developed soft skills help an individual find a job, perform well in the workplace, and gain personal success in life and career. By studying this text, you will learn the soft skills that employers recommend, and require, of employees. Learning how to interact professionally with customers, coworkers, and employers is one sure way to prepare for your future. In today's workplace, it is necessary to have job-specific skills to perform on the job as well as know-how to interact with coworkers and customers. You may be the most qualified person in your field in terms of hard skills, but if you lack soft skills, you may have a challenge finding and retaining employment. No matter your career choice, Soft Skills for the Workplace will help you help you jump-start your future. In today's competitive work environment, well-developed employability skills can help you stand out in the crowd Soft skills are the new hard skills for the 21st century.
Accelerated by the COVID-19 pandemic, the world of work has undergone a lasting transformation. Individuals, organizations and institutions are seeking the right balance of workspace opportunities. Workers want to know how remote work can fit into their lives, and how the office can meet their needs. In The Workplace You Need Now: Shaping Spaces for the Future of Work, work environment executives and experts Dr. Sanjay Rishi, Benjamin Breslau and Peter Miscovich deliver a practical framework for how to plan, invest in and create effective digital/physical hybrid workplaces that are beginning to define the world of work. The book explores paths to creating new workplaces that drive the four C's of value: culture, collaboration, creativity, and community. It walks you through the design of custom, flexible, digitally integrated workplaces that manifest new ways of working, and attract tomorrow's top talent. You'll discover the personalized, responsible, and experiential workplace that individuals and organizations alike seek to encourage human interaction, and fuel creativity and growth. You’ll learn the path to the purposeful, resilient workplace that incorporates the emerging imperatives of health, wellness and environmental sustainability. Rich with examples from leading organizations from across the globe, The Workplace You Need Now is an indispensable resource for individuals, as well as businesses of all shapes and sizes trying to find the right solution that works for them right now.
In today’s work environment, the lines between our professional and personal lives are blurred more than ever before. Whatever is happening to us outside of our workplace—whether stressful, painful, or joyful—follows us into work as well. We may think we have to keep these realities under wraps and act as if we “have it all together.” But as Mike Robbins explains, we can work better, lead better, and be more engaged and fulfilled if—instead of trying to hide who we are—we show up fully and authentically. Mike, a sought-after motivational speaker and business consultant, has spent more than 15 years researching, writing, and speaking about essential human experiences and high performance in the workplace. His clients have ranged from Google to Citibank, from the U.S. Department of Labor to the San Francisco Giants. From small start-ups in Silicon Valley to family-owned businesses in the Midwest. From what he’s seen and studied over the years, Mike believes that for us to thrive professionally, we must be willing to bring our whole selves to the work that we do. Bringing our whole selves to work means acknowledging that we’re all vulnerable, imperfect human beings doing the best we can. It means having the courage to take risks, speak up, have compassion, ask for help, connect with others in a genuine way, and allow ourselves to be truly seen. In this book, Mike outlines five principles we can use to approach our own work in this spirit of openness and humanity, and to help the people we work with feel safe enough to do the same, so that the teams and organizations we’re a part of can truly succeed. “This book will offer you insights, ideas, and tools to inspire you to bring all of who you are to the work that you do—regardless of where you work, what kind of work you do, and with whom you do it. And, if you’re an owner, leader, or just someone who wants to have influence on those around you—this book will also give you specific techniques for how to build or enhance your team’s culture in such a way that encourages others to bring all of who they are to work.”
Radical Candor is the sweet spot between managers who are obnoxiously aggressive on the one side and ruinously empathetic on the other. It is about providing guidance, which involves a mix of praise as well as criticism, delivered to produce better results and help employees develop their skills and boundaries of success. Great bosses have a strong relationship with their employees, and Kim Scott Malone has identified three simple principles for building better relationships with your employees: make it personal, get stuff done, and understand why it matters. Radical Candor offers a guide to those bewildered or exhausted by management, written for bosses and those who manage bosses. Drawing on years of first-hand experience, and distilled clearly to give actionable lessons to the reader, Radical Candor shows how to be successful while retaining your integrity and humanity. Radical Candor is the perfect handbook for those who are looking to find meaning in their job and create an environment where people both love their work, their colleagues and are motivated to strive to ever greater success.
Cover -- Half Title -- Title -- Copyright -- Dedication -- Contents -- Foreword A Better View of Motivation -- Introduction A Great Place to Work For All -- PART ONE Better for Business -- Chapter 1 More Revenue, More Profit -- Chapter 2 A New Business Frontier -- Chapter 3 How to Succeed in the New Business Frontier -- Chapter 4 Maximizing Human Potential Accelerates Performance -- PART TWO Better for People, Better for the World -- Chapter 5 When the Workplace Works For Everyone -- Chapter 6 Better Business for a Better World -- PART THREE The For All Leadership Call -- Chapter 7 Leading to a Great Place to Work For All -- Chapter 8 The For All Rocket Ship -- Notes -- Thanks -- Index -- A -- B -- C -- D -- E -- F -- G -- H -- I -- J -- K -- L -- M -- N -- O -- P -- R -- S -- T -- U -- V -- W -- Z -- About Us -- Authors
A student favorite for its easy-to-read style, real-life applications, and humorous cartoons, Nursing Today: Transition and Trends, 7th Edition Revised Reprint helps you make a successful transition from student to practicing nurse. It covers the profession's leading issues and opportunities, ensuring that you graduate not only with patient care skills but with career development skills including resume writing, finding a job, and effective interviewing. Test-taking tips and strategies prepare you for the NCLEX-RN® exam, and discussions of communication and management issues prepare you to succeed in the workplace. In this edition, well-known educator JoAnn Zerwekh and coauthor Ashley Zerwekh Garneau provide the latest information on nursing issues and trends including health care reform, patient safety, collective bargaining, and emergency preparedness. - Thorough coverage prepares you for a professional nursing career by including all of the most important issues faced by the new nurse. - An engaging presentation features lively cartoons, chapter objectives, bibliographies, and colorful summary boxes. - Critical Thinking boxes are located in every chapter, with relevant questions and exercises to apply what you have learned to clinical practice. - Evidence-Based Practice boxes focus on the research evidence that supports clinical practice. - Real-life scenarios in each chapter illustrate and personalize the chapter topics. - An emphasis on making the transition into the workplace is included in chapters such as NCLEX-RN® and the New Graduate, Employment Considerations: Opportunities, Resumes, and Interviewing, and Mentoring and Preceptorship. - A companion Evolve website includes Case Studies for every chapter, test-taking strategies, a sample NCLEX® test tutorial, a sample NCLEX® exam, appendices, and resume builder templates for creating professional resumes and cover letters.
Oh, Carol Anne, who crooned, "They're here." Poltergeist, 1982. Perhaps you meant to say ... "It's he-ere." The first full-length book that comes on the heels of its mini-book predecessor. Let the "What '80s Pop Culture" series truly begin! So where does Book #2, 10 More Iconic Movies, Even More Totally Awesome Business Lessons, take us? Cue the unforgettable '80s quote: "Where we're going, we don't need roads." (Back to the Future, 1985.) You'll need a guide for this journey and there's no better way to travel than to hop in the time machine '80s style. Remember the sequels craze that swept the nation with iconic films like Raiders of the Lost Ark, Rocky, Back to the Future and every slasher film set on a street or in a camp? Yes, the '80s excelled in creating sequels and so does Chris. So, are '80s movies really imbued with timeless lessons for business leaders? Yes! The era of parachute pants, Members Only jackets and padded shoulders also brought us the same creative indulgence for the workplace in the form of bigger business lessons, bigger budgets, and anything-goes totally radical marketing. And the practical, evergreen lessons for businesses of all kinds? They're timeless. In Book #2, you'll find 10 more unforgettable '80s movies and even more righteous business lessons to apply at work. Plus a totally radical foreword from '80s silver screen sweetheart Diane Franklin. Turn the pages and celebrate the arrival of a decade that saw an explosion in creativity and the rise of the individual. Discover dozens of relatable, unique and fun workplace lessons with a side of nostalgia. You'll never look at these movies and their characters the same as you did before. Here are a few examples of the lessons Chris has in store: The Outsiders -- When the chips are down, it's more important than ever to make the right decisions and "Stay Gold." The Princess Bride -- How to drop the "As you wish" mentality. Caddyshack -- Learn how to "Be the ball" in business. Fast Times at Ridgemont High -- Why it's okay to say, "I don't know." The Lost Boys -- Reject your workplace vampires. Coming to America -- "When you think of garbage, think of Akeem." Translated for the workplace? Earn your leadership. Better Off Dead -- Being successful requires that you "Get out over your skis" and hit that mountain as fast as you can. Weird Science -- It takes a bit of crazy to continue to move the business world forward. Ghostbusters -- It's true! Strapping an unlicensed nuclear reactor on your back makes you less risk-averse. The Karate Kid -- "Don't forget to breathe. Very important" is perhaps the greatest business advice of all time. In other words, you surely don't want to lose your sh!t when it hits the fan. The timeless lessons of '80s movies (taught to some of us as tweens and teens, and just now being discovered by younger generations) still resonate and apply to our careers. Extract these lessons and live them every day. So, get into some parachute pants, pump up your favorite '80s jams and get ready to learn What '80s Pop Culture Can Teach Us About Today's Workplace. "Inspired, insightful, and hilarious." -- Kevin Barnett, Screenwriter and Producer "A truly enjoyable and nostalgic read with golden nuggets of business advice throughout." -- Karen Jones-- Karen Jones, EVP & CMO, Ryder