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This is a stunning instructive book that guides you along the way toward doing business successfully. This book describes business and social etiquette of 17 West European countries. Iceland, Norway, Sweden, Finland, Denmark, Great Britain, Ireland, the Netherlands, Belgium, Luxembourg, Germany, Austria, Swiss, France, Italy, Spain and Portugal. Ignorance may cause very uncomfortable situations, missed opportunities or even embarrassment. To avoid all of that, while doing business in West Europe, some useful guidelines will tell you how to behave the "proper" way according to the local or national "etiquette" of the places and countries in which you are doing business. Etiquette varies by country and even by region in West Europe, but there are general guidelines that help make you feel more at ease, while doing business or when socializing. When you treat people with respect and you behave in a correct way, you create a pleasant atmosphere, whether it concerns a business environment or a social one. That is what it is all about: respect the people around you and try to adjust as much as possible when you are a "guest" in another country. However, always expect the unexpected. In this book you'll find guidelines regarding major topics in business, from the first meeting until the deal is closed and everything in between. In order to become successful it tells you: what you should do and what you should not do. Apart from the YES and NO pages of each country, it provides you with some general information about the country, headlines of its history and its business profile. In addition to that you find humoristic anecdotes, describing experiences in specific countries of how things can go totally wrong (unintentionally). It also gives you practical TIPS that might help you to meet the needs of your business counterpart. Also some useful checklists on specific business situations, such as preparing presentations, agendas and pointers on how to tackle specific behavior, will guide you along the way toward doing business successfully. The anecdotes about some embarrassing situations may even put a smile on your face.
Concise, to-the-point advice about the best ways to conduct business through Europe International Business Etiquette: Europe shares the do's and don'ts of interacting with individuals in every country throughout Europe. Each of the 25 country-specific chapters begins with a summary of statistics. What follows are countless tips about what to do and when to do it, whether you are interacting with your international client for the first time or the fourth time. Each chapter closes with "Whatever you Do...Don't" tips for avoiding the most commonly made faux pas for both business and leisure travelers. Topics Include: Business attire and business card etiquette.Business entertaining/dining and conversation.Gestures, public manners, and gift-giving.Meeting and seating etiquette.The importance of punctuality.Tips on proper gratuities and toasting etiquette.What to do when you are invited to a home.Women in business.
Which fork should you use to eat the salad at a business lunch? What does business casual really mean? What's the one thing it's important not to do when meeting a Japanese businessperson for the first time? Good social skills are critical to success in today's competitive business world. Excellent manners not only grease the wheels of commerce, but an employee's positive professional image rubs off on the company and improves its reputation. The Essential Guide to Business Etiquette, a practical guide for interacting effectively with colleagues, customers, and business associates, details the social skills necessary to ensure personal and professional success. Good manners are like gold in today's fractious business environment—and thus provide an edge in getting and keeping new business. The Essential Guide to Business Etiquette features 14 chapters covering the most critical areas that can help people succeed in the climb up the corporate ladder. From the basics of getting off on the right foot during the job interview to handling office politics to dining etiquette, this book covers everything today's businessperson needs to know to navigate the tricky world of etiquette whether at home or abroad. Learning to operate with grace in the business world could not be more important. Every day, poor manners ruin deals, derail promotions, and harm customer relations.
Understanding the nature of cultural diversity is one thing; managing it day-to-day is quite another!
Designed to answer specific etiquette questions for the busy professional, this book will become your best quick reference resource for answers on how to deal with new situations and with answers to recurring etiquette questions. Readers will learn poise, build confidence, and appear professional by using the essential information in this book and by learning from the practical examples of important etiquette practices in today's changing work environment. Topics include: first impressions; business relationships; communications; business dining and event etiquette; successful meetings; and cross-cultural etiquette. A necessary handbook for anyone in business who wants to avoid etiquette pitfalls.
This Book Will Teach You Business Etiquette is the essential pocket-sized guide for business skills nobody teaches you about in school! There was a time when you could diligently put in your hours and stay in the same job from graduation to retirement. But these days you have to be savvy to get ahead in business! Inside this handy, pocket-size hardcover, you will find: - Five tricks for remembering names (the first time) and engaging people on a deeper level! - How to avoid burnout, savor vacation time, and love your work! - What not to do during a conference call! - How to be professional - How to get a promotion and win that raise! Recent grads and seasoned professionals alike will rely on this trusty little hardcover guide to the nuances of business etiquette that typically take years to learn. With dozens of how-tos, lists, and charts, This Book Will Teach You Business Etiquette breaks down business insider secrets in an entertaining, informative, and encouraging manner. You’ll be winning friends and influencing people in no time!
Cultural customs and business practices in 49 European countries.
Many business leaders, when they begin to work overseas or interact professionally with teams abroad, are surprised by how much they thought they knew about the other culture, but how little it counts for on the ground. The reality is that communication is multi-dimensional, and simply knowing a foreign language doesn't mean one automatically understands the culture that goes with it. Idiom, psychological factors and cultural nuance all come into play. To grasp a culture, and communicate meaningfully to it, you need familiarity with language, of course, but also with non-verbal communication, customs, perceived values, and concepts of time and space. "Melissa Lamson," with years of experience in creating and nurturing high-performing global teams, understands how "It's not enough to know the language!" In her book, " No Such Thing as Small Talk," she focuses on Germany, a major business partner for the United States, and the country in which she has lived and worked for over a decade. Business leaders today expect to face cultural differences when they do business with, for example, China or Brazil. But with a Western, industrialized country like Germany, one that displays a business etiquette and work ethic similar to the United States, it is easy to overlook the differences simply because so much appears, on the surface, to be the same. The differences are not in your face but subtle. And these small, yet critical, differences are exactly what Melissa's book will help you identify, respect and bridge. Melissa succinctly presents what she calls seven keys, or principles, to unlocking the German business mind. Her principles, whether they relate to process, punctuality, discipline or email communication, are insightful, personal and compelling. Not only does she clearly lay out the differences, but she also offers a cultural perspective that is rich with personal narrative. If you plan to be in any way professionally engaged with Germany--whether you wish to participate in trade fairs, carry out negotiations with partners or colleagues, discuss schedules or terms with customers, or even apply for a job in Germany--the appropriate cultural understanding, as this book describes, will create mutual trust and will quite likely be the key to your business success.
High-tech devices, cloud apps, and social networks are now vital communications tools _ but what does your business need to know to successfully connect with todayIs customer, and manage its online reputation? And what key rules should working professionals follow when interacting, sharing info, or job hunting online? You'll find answers in The Business Etiquette Bible - a complete guide to modern manners, which reveals how to effectively communicate with + engage others online. Providing new rules for personal and corporate communications, it offers best practices for connecting in an era where our online presence defines us, including crucial insights for managing websites, blogs, social media efforts, marketing/ad campaigns, e-mails, job searches and more. Features: New Rules for Online Communications Public Relations (PR), Social Media, and Marketing Strategy Guides Online Career/Job Hunting Tips Expert Advice: Managing an Online Reputation High-Tech Etiquette Primers