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In this book, climate change and digital transformation are explored as key strategic drivers for the contemporary practices of water utility companies. These drivers seem to be separate, but clearly, they are not. The recent weather anomalies in water stressed countries are discussed, which have been breaking records and become an elevated risk to water assets. In parallel, the book examines a contextual proposition that the concept of the fourth industrial revolution applied to the water sector, Water 4.0, assists with the water supply decentralisation and sustainability, in particular climate resilience. It further suggests that the implementation of an Asset Management System with reference to the ISO 55001 standard is a useful tool in this process.
Water risks and security are a major global hazard in the 21st century and it is essential that water professionals have a solid grounding in the principles of preventative risk management. This second edition of the key textbook, Risk Management for Water and Wastewater Utilities, extends beyond first principles and examines the practicalities of resilience and vulnerability assessment, strategic risk appraisal and the interconnectedness of water utility risks in a networked infrastructure. It provides an up-dated overview of tools and techniques for risk management in the context of the heightened expectations for sound risk governance that are being made of all water and wastewater utilities. Risk Management for Water and Wastewater Utilities provides a valuable starting point for newly appointed risk managers in the utility sector and offers MSc level self-paced study with self-assessment questions and abbreviated answers, key learning points, case studies and worked examples.
Water and Wastewater companies operating all around the world have faced rising asset management and replacement costs, often to levels that are financially unsustainable. Management of investment needs, while meeting regulatory and other goals, has required: A better understanding of what customers demand from the services they pay for, and the extent to which they are willing to pay for improvements or be compensated for a reduction in performance Development of models to predict asset failure and to identify and concentrate investment on critical assets Improved management systems Improved accounting for costs and benefits and their incorporation within an appropriate cost-benefit framework Incorporation of risk management techniques Utilisation of advanced maintenance techniques including new rehabilitation failure detection technologies Enhancements in pipeline materials, technologies and laying techniques. These papers developed from LESAM 2007 for inclusion in Strategic Asset Management of Water Supply and Wastewater Infrastructures are focused on the techniques, technologies and management approaches aiming at optimising the investment in infrastructure while achieving demanded customer service standards, and they provide an opportunity to gain access to the latest discussion and developments at the leading-edge in this field. This book will be essential reading for utility operators and managers, regulators and consultants.
This manual is designed to train agency managers to use good business practices in managing a water or wastewater utility. It offers detailed information regarding all major responsibilities of a utility manager's key job elements and provides practical guidelines for policies and procedures. The manual explains how to asses the financial strength and stability of a utility, principles of budgeting, and how to fund capital improvements.
Experiences of the Asian Development Bank (ADB) in the water supply sector show the consequences of inadequate asset management, such as lack of customer coverage and high nonrevenue water ratios. One response is lending to allow for new infrastructure. Some immediate benefits may be evident, but sustainability is at risk unless better asset management is part of the solution. This guide provides ADB's perspective on asset management, as well as an overview of the concept, processes, and systems of asset management, followed by a presentation of case studies about what utilities have done to manage their assets, including the results achieved.
Utility providers are under pressure from all sides to reduce costs, while improving availability, reliability, safety and sustainability: and as economies battle to recover from the 2008-2010 recession, utility company spending and results will be under closer scrutiny than ever to deliver more performance for less. This book explores the new techniques which are being used by leading utilities While relevant to everyone regulating, supplying or working in the utility sector, this book is important for us all. As the assets employed by utilities account for 5% of global GDP the cost of replacing our aging utility infrastrucutrue is unaffordable. However, utility services are essential to civilisation. Without clean water, safe sewerage and reliable power, economies collapse and societies are prey to darkness and disease. This book answers the key question of how utilities can select the right goals, organisational design, culture and engineering tools, whch allow them to manage their complex asset bases and deliver truly excellent performance. With 37 case studies and 50 diagrams, it illustrates the snakes and ladders that leading utilities have experienced on the path to excellence.
The IWA Performance Indicator System for water services is now recognized as a worldwide reference. Since it first appearance in 2000, the system has been widely quoted, adapted and used in a large number of projects both for internal performance assessment and metric benchmarking. Water professionals have benefited from a coherent and flexible system, with precise and detailed definitions that in many cases have become a standard. The system has proven to be adaptable and it has been used in very different contexts for diverse purposes. The Performance Indicators System can be used in any organization regardless of its size, nature (public, private, etc.) or degree of complexity and development. The third edition of Performance Indicators for Water Supply Services represents a further improvement of the original manual. It contains a reviewed and consolidated version of the indicators, resulting from the real needs of water companies worldwide that were expressed during the extensive field testing of the original system. The indicators now properly cover bulk distribution and the needs of developing countries, and all definitions have been thoroughly revised. The confidence grading scheme has been simplified and the procedure to assess the results- uncertainty has been significantly enhanced. In addition to the updated contents of the original edition, a large part of the manual is now devoted to the practical application of the system. Complete with simplified step-by-step implementation procedures and case studies, the manual provides guidelines on how to adapt the IWA concepts and indicators to specific contexts and objectives. This new edition of Performance Indicators for Water Supply Services is an invaluable reference source for all those concerned with managing the performance of the water supply industry, including those in the water utilities as well as regulators, policy-makers and financial agencies.
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This is a best practice manual for addressing water losses in water distribution networks worldwide. Systems and methodologies are presented for improving water loss and leakage management in a range of networks, from systems with a well-developed infrastructure to those in developing countries where the network may need to be upgraded. The key feature of the manual is a diagnostic approach to develop a water loss strategy - using the appropriate tools to find the right solutions - which can be applied to any network. The methods of assessing the scale and volume of water loss are outlined, together with the procedures for setting up leakage monitoring and detection systems. As well as real losses (leakage) procedures for addressing apparent losses, by introducing regulatory and customer metering policies are explained. Suggestions are made for demand management and water conservation programmes, to complement the water loss strategy. Recommendations are made for training workshops and operation and maintenance programmes to ensure skills transfer and sustainability. The manual is illustrated throughout with case studies. Losses in Water Distribution Networks will appeal to a wide range of practitioners responsible for designing and managing a water loss strategy. These include consultants, operations managers, engineers, technicians and operational staff. It will also be a valuable reference for senior managers and decision makers, who may require an overview of the principles and procedures for controlling losses. The book will also be suitable as a source document for courses in Water Engineering, Resource Management and Environmental Management.