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In the NGN world, no truer words are spoken than "the future is now." And the competition in the information networking arena will only intensify in the next 5-10 years. Choosing the correct NGN-VAS strategy now will set your company apart. Value Added Services for Next Generation Networks examines the quest for the real added value in modern commu
Goes beyond the sale to explore what an organization must do to build and maintain a solid client base.
Marketing Channel Strategy: An Omni-Channel Approach is the first book on the market to offer a completely unique, updated approach to channel marketing. Palmatier and Sivadas have adapted this classic text for the modern marketing reality by building a model that shows students how to engage customers across multiple marketing channels simultaneously and seamlessly. The omni-channel is different from the multi-channel. It recognizes not only that customers access goods and services in multiple ways, but also that they are likely doing this at the same time; comparing prices on multiple websites, and seamlessly switching between mobile and desktop devices. With the strong theoretical foundation that users have come to expect, the book also offers lots of practical exercises and applications to help students understand how to design and implement omni-channel strategies in reality. Advanced undergraduate and graduate students in marketing channels, distribution channels, B2B marketing, and retailing classes will enjoy acquiring the most cutting-edge marketing skills from this book. A full set of PowerPoint slides accompany this new edition, to support instructors.
In the telecom world, services have usually been conceived with a specific mindset. This mindset has defined the traditional characteristics of these services; services distinguished by their linkage with the access network, tight control over service use (e.g., authentication, billing), lack of deep personalization capabilities (mass services only) and reliance on standardization to achieve end-to-end interoperability between all the actors of the value chain (e.g., operators, platform manufacturers, device manufactures). This book offers insights into this complex but exciting world of telecommunications characterized by constant evolution, and approaches it from technology as well as business perspectives. The book is appropriately structured in three parts: (a) an overview of the state-of-the-art in fixed/mobile NGN and standardization activities; (b) an analysis of the competitive landscape between operators, device manufactures and OTT providers, emphasizing why network operators are challenged on their home turf; and (c) opportunities for business modeling and innovative telecom service offers.
Electricity markets are being deregulated or face new regulatory frameworks. In such changing markets, new pricing strategies will need to consider such factors as cost, value of service and pricing by objective. Pricing in Competitive Electricity Markets introduces a new family of pricing concepts, methodologies, models, tools and databases focused on market-based pricing. This book reviews important theoretical pricing issues as well as practical pricing applications for changing electricity markets.
What are your results for key measures or indicators of the accomplishment of your Value-added service strategy and action plans, including building and strengthening core competencies? What is Value-added service's impact on utilizing the best solution(s)? How would one define Value-added service leadership? Where do ideas that reach policy makers and planners as proposals for Value-added service strengthening and reform actually originate? What are the success criteria that will indicate that Value-added service objectives have been met and the benefits delivered? This one-of-a-kind Value-added service self-assessment will make you the credible Value-added service domain standout by revealing just what you need to know to be fluent and ready for any Value-added service challenge. How do I reduce the effort in the Value-added service work to be done to get problems solved? How can I ensure that plans of action include every Value-added service task and that every Value-added service outcome is in place? How will I save time investigating strategic and tactical options and ensuring Value-added service costs are low? How can I deliver tailored Value-added service advice instantly with structured going-forward plans? There's no better guide through these mind-expanding questions than acclaimed best-selling author Gerard Blokdyk. Blokdyk ensures all Value-added service essentials are covered, from every angle: the Value-added service self-assessment shows succinctly and clearly that what needs to be clarified to organize the required activities and processes so that Value-added service outcomes are achieved. Contains extensive criteria grounded in past and current successful projects and activities by experienced Value-added service practitioners. Their mastery, combined with the easy elegance of the self-assessment, provides its superior value to you in knowing how to ensure the outcome of any efforts in Value-added service are maximized with professional results. Your purchase includes access details to the Value-added service self-assessment dashboard download which gives you your dynamically prioritized projects-ready tool and shows you exactly what to do next. Your exclusive instant access details can be found in your book.
A handy guide offering a practical plan for targeting skills any employee wants to develop and employers most desire. It's hard to tell if today's competitive job market is more unsettling for employees seeking job security or companies trying to retain loyal workers. The Value-Added Employee provides fresh insights on what makes employees valuable to the organization and how companies can keep productive employees on the job. Employees will understand how to increase their personal marketability by developing specific skills, knowledge, and attitudes. Managers and coaches will find the tools and resources to make employees more valuable to the organization. Even policymakers and human resource professionals can drive change and business improvement through the application of competency modeling processes. The Value-Added Employee is a step-by-step plan for targeting the competencies an employee wants to develop and employers most desire. It discusses 31 core competencies, including interpersonal competencies, business competencies, and self-management competencies. Designed as a handbook, The Value-Added Employee is a toolkit of ideas and a workbook to be written in and referred to on a regular basis. Through its use, employees and their companies will discover a firm foundation for meeting future goals.
The Strategic Management of Charter Schools addresses the challenges facing such schools by mapping out, in straightforward and highly pragmatic terms, a management framework for them. The first charter school law in the United States was enacted in Minnesota in 1991. In the twenty years since that modest beginning, the movement has burgeoned and spread across the country: there are now more than five thousand charter schools attended by nearly two million students. Yet due to this rapid growth in the number of charter schools and to their generally independent character, the nature and quality of these institutions vary greatly. The promise of charter schools is great, but so are the organizational and educational challenges they face. Organized around three crucial challenges to charter school leaders--managing mission, managing internal operations, and managing the larger stakeholder environment--the book provides charter school leaders with indispensable tools and insights for achieving educational and organizational success. In its elucidation of these managerial challenges, and in its equally helpful and detailed examinations of particular schools, the book offers a clear, credible approach to the efficient and sustainable management of what are still young and experimental educational institutions.--Publisher description.
The book provides a holistic and practical approach to lean management throughout the business value chain. The lean management framework and tools demonstrate the optimal design and use of methods, tools and principles for companies and organisations. The author describes comprehensively how lean management enables companies to concentrate on value-adding activities and processes to achieve a long-term, sustainable competitive advantage. A wealth of best practices, industry examples and case studies are used to reveal the diversity and opportunities of lean management methodologies, methods and principles. Moreover, the book shows how lean management principles are ultimately applied in industries like automotive, healthcare, education and services industries.
Will Value-added service deliverables need to be tested and, if so, by whom? What are the expected benefits of Value-added service to the business? What situation(s) led to this Value-added service Self Assessment? How will variation in the actual durations of each activity be dealt with to ensure that the expected Value-added service results are met? What knowledge, skills and characteristics mark a good Value-added service project manager? This exclusive Value-added service self-assessment will make you the credible Value-added service domain adviser by revealing just what you need to know to be fluent and ready for any Value-added service challenge. How do I reduce the effort in the Value-added service work to be done to get problems solved? How can I ensure that plans of action include every Value-added service task and that every Value-added service outcome is in place? How will I save time investigating strategic and tactical options and ensuring Value-added service costs are low? How can I deliver tailored Value-added service advice instantly with structured going-forward plans? There's no better guide through these mind-expanding questions than acclaimed best-selling author Gerard Blokdyk. Blokdyk ensures all Value-added service essentials are covered, from every angle: the Value-added service self-assessment shows succinctly and clearly that what needs to be clarified to organize the required activities and processes so that Value-added service outcomes are achieved. Contains extensive criteria grounded in past and current successful projects and activities by experienced Value-added service practitioners. Their mastery, combined with the easy elegance of the self-assessment, provides its superior value to you in knowing how to ensure the outcome of any efforts in Value-added service are maximized with professional results. Your purchase includes access details to the Value-added service self-assessment dashboard download which gives you your dynamically prioritized projects-ready tool and shows you exactly what to do next. Your exclusive instant access details can be found in your book.