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This book presents a new way of understanding organizational ethnography due to its strong emphasis on what the word organizational means in organizational ethnography. In the past five years, a new organizational studies research field has developed involving organizational ethnographies, which is when organizations are studied using ethnographical methods. This development has shed light on the methods and difficulties of organizational ethnography, and yet we argue that confusion still remains as to what organizational ethnographical approaches are. This edited volume offers students and scholars a profound understanding of organizational ethnography by presenting concrete examples, reflections and discussions of how to understand and adequately conceptualize the word organizational in organizational ethnography. All the chapters illustrate the work of analytically combining different organizational phenomena (e.g. strategy making, policymaking), analytical perspectives (e.g. sensemaking, narratives) and ethnographical methods (e.g. texts, observations, shadowing, interviews) and demonstrate different ways of doing organizational ethnography. At the end of each chapter, an experienced researcher in the field offers comments and discussion on the contributions of the chapter, providing reflections on the implications for research in the field to which they ascribe. In Doing Organizational Ethnography, organizational is defined as polyphonic ways of organizing based on the interactions of the many voices, discourses, practices and narratives in and around organizations and the book provides readers with in-depth reflections on what organizing and organizations become when doing organizational ethnography.
This textbook explores practices, first-hand experiences and emerging ideas within organizational ethnography, providing a toolkit that prepares ethnographers for the uncertainties and realities of fieldworking. Students faced with the complexities of qualitative observational techniques and considerations, such as the scope of the research, the personal and professional intertwined life of the qualitative research or the decision of when to leave the field, will find the book an extremely useful, practical guide. A range of experiences from a variety of academics at different stages of their career, to highlight the differences in practices, approaches and encounters, are presented. The themes of the individual chapters cover three main areas: aspects to consider and reflect on before undertaking an ethnography, the process and experiences of conducting ethnographic work and considerations for after the fieldwork. Particular attention is given to appreciating the complexity and practicalities of ethnographic work, providing a more experience-driven text, and understanding perspectives from a range of different approaches to organizational ethnography. This book should be a recommended text for advanced undergraduate and postgraduate students studying research methods within Business and Management. It is particularly important for all students and academics undertaking qualitative research, especially ethnography.
Just as newspapers do not, typically, engage with the ordinary experiences of people′s daily lives, so organizational studies has also tended largely to ignore the humdrum, everyday experiences of people working in organizations. However, ethnographic approaches provide in-depth and up-close understandings of how the ′everyday-ness′ of work is organized and how, in turn, work itself organizes people and the societies they inhabit. Organizational Ethnography brings contributions from leading scholars in organizational studies that serve to unpack an ethnographic perspective on organizations and organizational research. The authors explore the particular problems faced by organizational ethnographers, including: - questions of gaining access to research sites within organizations; - the many styles of writing organizational ethnography; - the role of friendship relations in the field; - problems of distance and closeness; - the doing of at-home ethnography; - ethical issues; - standards for evaluating ethnographic work. This book is a vital resource for organizational scholars and students doing or writing ethnography in the fields of business and management, public administration, education, health care, social work, or any related field in which organizations play a role.
Ethnography is at the heart of what researchers in management and organization studies do. This crucial book offers a robust and original overview of ‘doing’ organizational ethnography, guiding readers through the essential qualitative methods for the study of organizations.
In this volume, Schwartzman evaluates the range of ethnographic research that has been conducted on organizations. She also examines such important topics as: the roles and methods utilized by organizational ethnographers; the problems and prospects for conducting fieldwork in organizations; and the role that everyday but often overlooked routines - like meetings and story telling - play in the production and reproduction of organizations, institutions and society.
It is commonly acknowledged that anthropologists use personal experiences to inform their writing. However, it is often assumed that only fieldwork experiences are relevant and that the personal appears only in the form of self-reflexivity. This book takes a step beyond anthropology at home and auto-ethnography and shows how anthropologists can include their memories and experiences as ethnographic data in their writing. It discusses issues such as authenticity, translation and ethics in relation to the self, and offers a new perspective on doing ethnographic fieldwork.
This collection represents Michael Rosen's encounter with an 'ethnography of the center'-the study of cultural orders in the heart of the metropolis. Considers occupational worlds from finance and advertising to the subworld of drug dealing.
Most of us work in or for one, but there are surprisingly few sustained analyses of the problems and peculiarities of organizations. Anthropologists are increasingly turning their attention to the study of western organizations, and this timely collection addresses the pleasures and pitfalls of ethnographic research undertaken across a range of organizational contexts. From museums to laboratories, health clinics, and multinational businesses, leading anthropologists discuss their fieldwork experiences, the problems they encountered, and the solutions they came up with. This book highlights the practical, political and ethical dimensions of research in organizations. Among issues vividly described are the relations between gender and politics in organizational hierarchies. How are sexual politics played out and experienced in health clinics? How does a business manager's personal biography affect the relationships within the organization as a whole? How are language and metaphor used to refigure the way people think about and act in organizations? Institutions often have well-defined procedures for bringing in visitors and guests. When is the anthropologist an insider to the organization, and when an outsider? What ethical issues arise when researchers are caught between observing organizations and participating in their work? In answering these and other questions the authors consider both the current status and future prospects for organizational ethnography. Comprehensive and varied, the book represents an invaluable aid to anyone interested in the politics and complexities of working life.
This book explores the undeveloped potential of video-ethnography to study the material, embodied and sensory dimensions of workplace practices. With the growing interest in sociomateriality and the development of research on the embodied and sensory dimensions of organizational practices, some methodological challenges of this type of research need to be addressed. The main purpose of this book is to present various forms of video-ethnography that make organizational phenomena visible and help better appreciate the organizing properties of bodies, affects, senses and spaces in workplace practices. To do so, illustrative cases based on video-ethnography was discussed to understand how experiential and unspoken ways of knowing produced through a video-based approach can be made meaningful and relevant to study the material, embodied and sensory dimension of work practices. This book is addressed to researchers and students in social sciences and organizational studies and offers a methodological reflection on how to study the material, embodied, and sensory dimensions of organizational life.