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U.S. Postal Service: Key Elements of Comprehensive Postal Reform
GAO-04-397T U.S. Postal Service: Key Elements of Comprehensive Postal Reform
Since 2001 comprehensive postal reform legislation was needed to address the USPS¿s unsustainable business model, which assumed that increasing mail vol. would cover rising costs & mitigate rate increases. This outdated model limited its flexibility & incentives needed to realize sufficient cost savings to offset rising costs, declining First-Class Mail vol., unfunded obligations, & an expanding delivery network. This limitation threatened the USPS¿s ability to achieve its mission of providing affordable, high-quality universal postal services on a self-financing basis. This report focuses on: why the USPS was recently removed from a high-risk list; the USPS¿s financial condition in FY2007; & the opportunities & challenges facing the USPS. Charts & tables.
A comprehensive overview of the U.S. Postal Service, its organization, and its performance since its creation by the 1970 Postal Reorganization Act.
First class postage rates have risen from six cents in 1971 to 25 cents in 1988. This rapid increase might be justifiable if service had improved commen-surately, but in fact postal service has steadily deteriorated. The Postal Service concedes that it takes ten percent longer to deliver a first class letter than it did in the 1960s, and one recent postmaster general admits that delivery may have been more reliable in the 1920s. In this volume, Adie reviews the failures of the U.S. Postal Service - an inability to innovate, soaring labor costs, huge deficits, chronic inefficiency, and declining service standards. He blames most of these problems on the postal service's monopoly status. Competition produces efficiency and innovation; monopoly breeds inefficiency, high costs and stagnation. He also examines the experiences of other countries and other industries that may be valuable in prescribing reform for the postal service. The breakup of AT&T provides lessons that may be applied to postal reform. The long-run effects of deregulation on the airline industry are also examined. Since the postal service has serious union problems, Adie looks at the air traffic controllers' strike and other evidence on pay and labor relations in government unions. Finally, Adie examines the experiences of Canada and Great Britain with privatization of government companies. He then offers a comprehensive - and controversial - reform plan for the U.S. Postal Service, with no further monopoly privileges or taxpayer subsidies. He argues that private companies should be free to compete with the Postal Service, and it, in turn, should be free to compete in all phases of the communications business. Without privatization and deregulation, the Postal Service is doomed to continuing inefficiency, rising costs, worsening labor relations, and an increasing loss of customers to more innovative and efficient service providers. Competition would give the Postal Service a chance to enter the 21st ce