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Have you ever: Reflected back on a conversation you had with a co-worker and thought you could have handled it better? Avoided a hard conversation because you simply didn't know what to say or thought you'd say the wrong thing? Left an employment opportunity because you didn't feel heard even though you avoided those conversations? Held resentment for colleagues, supervisors or employees without having proper communication? Felt like you were misunderstood in your professional setting? If so...this book is for you! In this book, you will learn strategies to: Lead and engage in hard or difficult conversations while managing others Empower others in your communication by learning empathetic and clear dialogue skills Lean into difficult conversations instead of avoiding them Rise to be a better leader by having confidence in your communication skills
Uplifting Leaders: How to Have Difficult Conversations that Motivate and Inspire will teach you the invaluable skill of clear communication while at work, specifically with your employees and those you manage. Communication is hard conversations is a learned skill that is lost in today's career market. Once learned and developed, this skill will be priceless as you become a better manager and leader. Have you ever had to prepare for a difficult conversation with those you lead and have no idea what to say or how to say it? Many conversations in today's work environment destroy trust in work relationships and can have devastating effects in the turnover rate and bottom line. Instead of trying to simply get through these hard conversations or even avoid them, learn how to capture these amazing opportunities to connect with your team, and build trust through authenticity! Aleta Maxwell has over two decades of leadership and management experience on various levels from Operations to Human Resources, Directors, and C-suite Executives. She has studied many communication approaches and has dedicated years to practicing how to best lead through communication. Aleta is also a Certified International Executive Coach who tackles these tough topics regularly with her clients. Aleta is combining her experience and expertise as a communications strategist with her executive coaching skills in this guide on how to have these difficult conversations in a way you can be proud of! Take advantage of learning from her unique perspective and you will begin to have confidence stepping into the inevitable difficult conversations all leaders must have at some point. In this book, you will learn how to develop your own communication strategy with intention. You will learn successful ways to prepare for as well as have uncomfortable or difficult conversations with your team or staff. Aleta has shared many useful tools to guide you in your leadership through communication. You will discover how anyone can use the strategies and techniques provided to help their team feel heard, seen, and appreciated. These strategies and techniques will help you thrive in your workplace and reach your goals in your career! In these pages, you will learn strategies to: Lead and engage in hard or difficult conversations while managing others Empower others in your communication by learning how to be vulnerable and state clear intentions Lean into difficult conversations instead of avoiding them Rise to be a better leader by having confidence in your communication skills Take advantage of the lessons gleaned from years of Aleta's experience and develop leadership skills that will empower your team, create a thriving workplace, and enable you to reach your maximum potential!
Communication in hard conversations is a specific skill that can be learned and developed. This skill will be invaluable to you in whatever setting you find yourself. In this book you will learn how to lead and engage with colleagues, employees and supervisors in a way that helps all parties feel heard and valued. You will learn how to not shy away from hard conversations but instead, you will feel empowered to communicate effectively and efficiently in professional settings. These skills are priceless in today's career market. Invest in yourself by taking the time to learn these skills laid out in this book in a way that is easy to understand and implement.In this book, you will Learn how.....Lead and engage in difficult conversation with clarity and empathyDiscover what.....Your voice is and how to use it in a way that is invaluable in your work settingYour guide to.....Developing your communication skills in your career so that you never avoid a hard conversation again!
Are you a product leader looking for advice on how to be certain that every product manager on your team lives up to their full potential? Do you want to make sure your product people are competent, empowered, and inspired, and would you like to know how you can best help them on this journey? If you answered "yes" to any of these questions, then this book is for you! By the end of this book, you will understand: - Why you need to focus on the personal development of every product manager-and of the team as a whole-to unlock their full potential. - Why coaching is an important part of your job, and how to do it in the most effective way. - How you can define what a good product manager looks like. - How you can accurately assess product managers and provide them with valuable, actionable, and helpful feedback on their current performance that will help them perform even better. - Which methods/frameworks you can use to make sure product managers learn what they need to know to be more effective-enhancing their people skills. And you will be able to: - Reflect on your own coaching personality and define your own areas for development. - Efficiently prepare and use one-on-ones as your main coaching tool.
The inspirational bestseller that ignited a movement and asked us to find our WHY Discover the book that is captivating millions on TikTok and that served as the basis for one of the most popular TED Talks of all time—with more than 56 million views and counting. Over a decade ago, Simon Sinek started a movement that inspired millions to demand purpose at work, to ask what was the WHY of their organization. Since then, millions have been touched by the power of his ideas, and these ideas remain as relevant and timely as ever. START WITH WHY asks (and answers) the questions: why are some people and organizations more innovative, more influential, and more profitable than others? Why do some command greater loyalty from customers and employees alike? Even among the successful, why are so few able to repeat their success over and over? People like Martin Luther King Jr., Steve Jobs, and the Wright Brothers had little in common, but they all started with WHY. They realized that people won't truly buy into a product, service, movement, or idea until they understand the WHY behind it. START WITH WHY shows that the leaders who have had the greatest influence in the world all think, act and communicate the same way—and it's the opposite of what everyone else does. Sinek calls this powerful idea The Golden Circle, and it provides a framework upon which organizations can be built, movements can be led, and people can be inspired. And it all starts with WHY.
An encouraging guide for the angry or heartbroken soul, in the form of uplifting stories and quotations. Sometimes forgiveness can feel unfathomable, unreachable, or even just plain wrong. Inspiring Forgiveness throws wide open the doors of possibility within the human heart with the wise words of philosophers, writers, poets, and great thinkers from across centuries and continents. Each offering can serve as guideposts along the path to bringing greater forgiveness into our lives. This book also tells the stories of real-world people—from the Dalai Lama to Congressman John Lewis and more—whose lives were changed forever by forgiveness, including for themselves. Just bearing witness to these experiences can itself be transformative. One wise teacher quoted in this book, Pema Chödrön, offers a simple practice for cultivating forgiveness: “First we acknowledge what we feel—shame, revenge, embarrassment, remorse. Then we forgive ourselves for being human. Each moment is an opportunity to make a fresh start.” This book is a collection of those moments. Inspiring Forgiveness consists of twelve true stories of people who have endured great pain at the hands of others and have found a way to open themselves to forgiveness in its many forms. Each story is followed by extraordinary poems that speak to forgiveness as well as a collection of over 100 inspiring quotations. “What a wonderful illumination of the power of forgiveness Barbara Bonner has given us. The book’s unique gathering of personal stories, poems, and quotations shows that forgiveness is not a momentary feeling but an attitude toward life, a practice of deep self-healing, and a path to freedom. Inspiring Forgiveness is aptly titled, for it does more than tell us about forgiveness, it inspires us to live it.” —John Brehm, editor of The Poetry of Impermanence, Mindfulness, and Joy
The Inspirational Leader argues that leaders are not born but made. Taking the form of conversations between a young chief executive and the author, it explores the nature and practice of leadership. Each aspect of leadership is studied and discussed, so that the key skills are revealed for anyone to adopt and use to inspire and encourage others. Thought-provoking and accessible, it will help you to develop the necessary charisma and qualities to make you an inspiring leader. Leaders are not a particular type of person, and the valuable advice presented in this book can help anyone realize their full potential.
Keep your cool and get the results you want when faced with crucial conversations. This New York Times bestseller and business classic has been fully updated for a world where skilled communication is more important than ever. The book that revolutionized business communications has been updated for today’s workplace. Crucial Conversations provides powerful skills to ensure every conversation—especially difficult ones—leads to the results you want. Written in an engaging and witty style, the book teaches readers how to be persuasive rather than abrasive, how to get back to productive dialogue when others blow up or clam up, and it offers powerful skills for mastering high-stakes conversations, regardless of the topic or person. This new edition addresses issues that have arisen in recent years. You’ll learn how to: Respond when someone initiates a crucial conversation with you Identify and address the lag time between identifying a problem and discussing it Communicate more effectively across digital mediums When stakes are high, opinions vary, and emotions run strong, you have three choices: Avoid a crucial conversation and suffer the consequences; handle the conversation poorly and suffer the consequences; or apply the lessons and strategies of Crucial Conversations and improve relationships and results. Whether they take place at work or at home, with your coworkers or your spouse, crucial conversations have a profound impact on your career, your happiness, and your future. With the skills you learn in this book, you'll never have to worry about the outcome of a crucial conversation again.
The Wall Street Journal bestselling author of 18 Minutes unlocks the secrets of highly successful leaders and pinpoints the missing ingredient that makes all the difference You have the opportunity to lead: to show up with confidence, connected to others, and committed to a purpose in a way that inspires others to follow. Maybe it’s in your workplace, or in your relationships, or simply in your own life. But great leadership—leadership that aligns teams, inspires action, and achieves results—is hard. And what makes it hard isn’t theoretical, it’s practical. It’s not about knowing what to say or do. It’s about whether you’re willing to experience the discomfort, risk, and uncertainty of saying or doing it. In other words, the most critical challenge of leadership is emotional courage. If you are willing to feel everything, you can do anything. Leading with Emotional Courage, based on the author’s popular blogs for Harvard Business Review, provides practical, real-world advice for building your emotional courage muscle. Each short, easy to read chapter details a distinct step in this emotional “workout,” giving you grounded advice for handling the difficult situations without sacrificing professional ground. By building the courage to say the necessary but difficult things, you become a stronger leader and leave the “should’ves” behind. Theoretically, leadership is straightforward, but how many people actually lead? The gap between theory and practice is huge. Emotional courage is what bridges that gap. It’s what sets great leaders apart from the rest. It gets results. It cuts through the distractions, the noise, and the politics to solve problems and get things done. This book is packed with actionable steps you can take to start building these skills now. Have the courage to speak up when others remain silent Be stable and grounded in the face of uncertainty Respond productively to opposition without getting distracted Weather others’ anger without shutting down or getting defensive Leading with Emotional Courage coaches you to build your emotional courage, exercise it effectively, and create an environment in which people around you take accountability to get hard things done.
The 10th-anniversary edition of the New York Times business bestseller-now updated with "Answers to Ten Questions People Ask" We attempt or avoid difficult conversations every day-whether dealing with an underperforming employee, disagreeing with a spouse, or negotiating with a client. From the Harvard Negotiation Project, the organization that brought you Getting to Yes, Difficult Conversations provides a step-by-step approach to having those tough conversations with less stress and more success. you'll learn how to: · Decipher the underlying structure of every difficult conversation · Start a conversation without defensiveness · Listen for the meaning of what is not said · Stay balanced in the face of attacks and accusations · Move from emotion to productive problem solving