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The Private Finance Initiative (PFI) - the use of private funds to build public sector infrastructure - began in 1992. Since then it has been one of the most contentious policies advocated by both Conservative and Labour governments. After 25 years of costly failure the policy has now been abandoned by Labour and Tory parties. 125 British PFIs are NHS projects, which will cost over £80 billion for buildings built for £12bn. Many PFI companies are now owned offshore, paying no tax on profits, while the extra costs of PFI hang like a millstone dragging down NHS trusts. Unhealthy Profits explores the theory and practice, costs and consequences of PFI, how it has spread world-wide, and what can be done about it. And as a unique case study, it tells the story of the UNISON Branch in Mid Yorkshire Hospitals Trust that has commissioned the book - and fought PFI all the way.
One Simple Question Can Determine Your Company's Future. Do You Know the Answer? The Ultimate Question offers hands-on guidance on how to: Distinguish good profits from bad. Measure NPS and benchmark performance against world-class standards. Quantify the economic value generated by customer word of mouth. Assign accountability for improving customer relationships. Identify core customers and set priorities for strategic investments. Move customers beyond mere satisfaction to true loyalty. Create communities of passionate advocates that stimulate innovation and growth. Practical and compelling, The Ultimate Question will help you solve your organization's growth dilemma.
This “remarkable, comprehensive” study of neoliberal agribusiness and the obesity epidemic “is critical reading for food studies scholars” (Contemporary Sociology). Obesity rates are rising across the United States and beyond. While some claim that people simply eat too much “energy-dense” food while exercising too little, The Neoliberal Diet argues that the issue is larger than individual lifestyle choices. Since the 1980s, the shift toward neoliberal regulation has enabled agribusiness multinationals to thrive by selling a combination of meat and highly processed foods loaded with refined flour and sugars—a diet that originated in the United States. Drawing on extensive empirical data, Gerardo Otero identifies the socioeconomic and political forces that created this diet, which has been exported around the globe at the expense of people’s health. Otero shows how state-level actions, particularly subsidies for big farms and agribusiness, have ensured the dominance of processed foods and made fresh foods inaccessible to many. Comparing agrifood performance across several nations, including the NAFTA region, and correlating food access to class inequality, he convincingly demonstrates the structural character of food production and the effect of inequality on individual food choices. Resolving the global obesity crisis, Otero concludes, lies not in blaming individuals but in creating state-level programs to reduce inequality and make healthier food accessible to all.
The Emotion Behind Money is laced throughout with engaging and relatable anecdotes from the author's personal experiences, from childhood to present, and from the examples of others. Nonjudgmental and empathetic, Ms. Murphy Casserly's voice is warm and engaging. Genuinely interested in the reader's financial well-being, she clearly has the gift of natural insight, and can read people and their monetary situations instantly. In the intake or "discovery" process, she explains, "you have to lead people to uncover the emotional numbers first, and then get to the tactical or financial numbers. Once you have clarity about your personal mission, vision, values and goals and what emotions are triggered underneath, you can begin to get into the hard-core financial planning details that involve your core assets and liabilities, and use these as a launching pad to create a vibrant new relationship to money that will take you where you want and need to go for the rest of your life." Book jacket.
Based on extensive research, this book shows how companies can rigorously measure Net Promoter statistics, help managers improve them, and create communities of passionate advocates that stimulate innovation.
An entrepreneur’s guide to building a more profitable online business, even if you do not consider yourself a “numbers person.” By understanding and utilizing the four profit pillars, any online entrepreneur can develop the financial literacy they need to build a stable, reliable, and extremely profitable online business. Online entrepreneurs regularly feel stressed, ashamed, or frustrated about the financial side of their businesses because their accountants, bookkeepers, and business coaches can’t give them the answers to the money questions they struggle with, such as: How profitable should my business be? How much should I pay myself? Which expenses do I need to monitor most as my business grows? How do I build systems that keep my finances organized? How do I use my numbers to make better financial decisions? Profit Pillars outlines step-by-step guidance in response to these questions so even the most creative and visionary online business owners can also learn how to better manage the flow of money in and out of their businesses. If you have learned how to make money as an online entrepreneur, then Profit Pillars will teach you how to keep more of that money as profit through timeless yet easy-to-understand principles that will change the way you make financial decisions for your online business forever.