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Challenging current work in communication and social psychology that assumes face-to-face interaction can be adequately understood without attending to discourse expression, this volume examines how people's goals, concerns, and intentions can be related to discourse expression. The text discusses discourse-goal linkages in specific face-to-face encounters such as courtroom exchanges, marital counseling, and intellectual discussions, as well as in more general theoretical dilemmas. Because it poses a new set of questions about social actors' motivations and pre-interactional goals, this volume offers a new direction for discourse study -- one that seriously considers the thinking and strategy involved in human communication.
This book offers an alternative approach in focusing on the ways in which face is both constituted in and constitutive of social interaction, and its relationship to self, identity and broader sociocultural expectations.
Social platforms such as MySpace, Facebook and Twitter have rekindled the initial excitement of cyberspace. Text-based, computer-mediated communication has been enriched with face-to-face communication such as Skype, as users move from desktops to laptops with integrated cameras and related hardware. Age, gender and culture barriers seem to have crumbled and disappeared as the user base widens dramatically. Other than simple statistics relating to e-mail usage, chatrooms and blog subscriptions, we know surprisingly little about the rapid changes taking place. This book assembles leading researchers on nonverbal communication, emotion, cognition and computer science to summarize what we know about the processes relevant to face-to-face communication as it pertains to telecommunication, including video-conferencing. The authors take stock of what has been learned regarding how people communicate, in person or over distance, and set the foundations for solid research helping to understand the issues, implications and possibilities that lie ahead.
Originally published in 1977. This book focuses on how to do research in the area of face-to-face interaction when studying human social conduct. It covers the methods of data collection and analysis and looks at the efficiency of these. It secondarily considers a model for conceptualising such interactions, drawing together several social science components, especially linguistics, based on the idea that there is an organisational structure at work just as with grammar for language. Overall the book proposes a general conceptual framework for guiding empirical investigation, with emphasis on simultaneous study of a number of acts viewed within each other’s contexts. This is an excellent resource for study on non-verbal communications, describing specific studies as well as offering the clear overview and model for research.
This book studies the principles for constructing polite speeches, based on the detailed study of three unrelated languages and cultures.
"Not then, men and their moments. Rather, moment and their men," writes Erving Goffman in the introduction to his groundbreaking 1967 Interaction Ritual, a study of face-to-face interaction in natural settings, that class of events which occurs during co-presence and by virtue of co-presence. The ultimate behavioral materials are the glances, gestures, positionings, and verbal statements that people continuously feed into situations, whether intended or not. A sociology of occasions is here advocated. Social organization is the central theme, but what is organized is the co-mingling of persons and the temporary interactional enterprises that can arise therefrom. A normatively stabilized structure is at issue, a "social gathering," but this is a shifting entity, necessarily evanescent, created by arrivals and killed by departures. The major section of the book is the essay "Where the Action Is," drawing on Goffman's last major ethnographic project observation of Nevada casinos. Tom Burns says of Goffman's work "The eleven books form a singularly compact body of writing. All his published work was devoted to topics and themes which were closely connected, and the methodology, angles of approach and of course style of writing remained characteristically his own throughout. Interaction Ritual in particular is an interesting account of daily social interaction viewed with a new perspective for the logic of our behavior in such ordinary circumstances as entering a crowded elevator or bus." In his new introduction, Joel Best considers Goffman's work in toto and places Interaction Ritual in that total context as one of Goffman's pivotal works: "His subject matter was unique. In sharp contrast to the natural tendency of many scholars to tackle big, important topics, Goffman was a minimalist, working on a small scale, and concentrating on the most mundane, ordinary social contacts, on everyday life.'"
This book takes as its starting point the assumption that interpersonal communication is a crucial aspect of successful language learning. Following an examination of different communicative models, the authors focus on traditional face-to-face (F2F) interactions, before going on to compare these with the forms of computer-mediated communication (CMC) enabled by recent developments in educational technology. They also address the question of individual differences, particularly learners' preferred participation styles, and explore how F2F and CMC formats might impact learners differently. This book will be of interest to students and scholars of computer-mediated communication (CMC), computer-assisted language learning (CALL), technology-enhanced language learning (TELL), language acquisition and language education more broadly.
The main purpose of this book is to address the knowledge-gap in the field by focusing on the importance of emic conceptualizations (face1) in theorizing face, since existing research on face to date has tended to rely on the etic perspective (face2) in theorizing and conceptualizing face. However, in applying an interactional pragmatics approach instead of simply describing Chinese in a normative, and thus potentially stereotypical manner, through drawing only on folk notions and discourse, this book contributes to face research and pragmatics research in general. It builds on an analysis of original face-to-face interactional data and employs a combination of methodological approaches to analyze face in business setting. Moreover, this work is the very first study to examine face and face practices in Chinese employing Face Constituting Theory (FCT) as the theoretical framework. In doing so it provides empirical support for the importance of examining the cognitive and the interactional aspects of face practices, as well as providing insightful perspectives on the complex interactional moves that participants employ in managing their interpersonal relationships in the process of attaining significant interactional goals in business interactions and mediations. In this way, the book addresses key current debates regarding how face should be conceptualized and theorized. It also demystifies Chinese communication through the detailed analysis undertaken, and thereby illuminates some unidentified face practices, both culture-general and cultural-specific.
Explores the concept of complexity and analyses how organizational governance can contribute to environmental sustainability. A common theme in these chapters is that organizations actively engage with their environments. Consequently, organizational responses are partly the result of iterative processes with the environment.