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Contemporary disaster investigation reports into the Shuttle, Three Mile Island, or the World Trade Centre did not happen by chance, but were the result of an evolution of the discourse communities involved with investigating technological accidents. The relationships of private companies, coroners, outside experts, and government investigators all had to be developed and experimented with before a genre of investigation reports could exist. This book is the story of the evolution of these investigation discourse communities in published reports written between 1833 and 1879. Using the reports generated by seven different accidents on railroads and steamboats between 1833 and 1876, it is possible to observe the changes in how these reports interacted and changed over the course of the nineteenth century: The Explosion of the Steamboat New England in the Connecticut River, 1833; The Explosion of the Locomotive Engine Richmond near Reading Pennsylvania, 1844; The Explosion of the Steam Boat Moselle in Cincinatti, 1838; The Camden and Amboy Railroad Collision in Burlington, New Jersey, 1855; The Gasconade Bridge Collapse on the Pacific Railroad in Missouri, 1855; The Eastern Railroad Collision in Revere, Massachusetts, 1871; The Ashtabula Railroad Bridge Collapse in Ohio, 1876
In Forensic Media, Greg Siegel considers how photographic, electronic, and digital media have been used to record and reconstruct accidents, particularly high-speed crashes and catastrophes. Focusing in turn on the birth of the field of forensic engineering, Charles Babbage's invention of a "self-registering apparatus" for railroad trains, flight-data and cockpit voice recorders ("black boxes"), the science of automobile crash-testing, and various accident-reconstruction techniques and technologies, Siegel shows how "forensic media" work to transmute disruptive chance occurrences into reassuring narratives of causal succession. Through historical and philosophical analyses, he demonstrates that forensic media are as much technologies of cultural imagination as they are instruments of scientific inscription, as imbued with ideological fantasies as they are compelled by institutional rationales. By rethinking the historical links and cultural relays between accidents and forensics, Siegel sheds new light on the corresponding connections between media, technology, and modernity.
Lukens Steel was an extraordinary business that spanned two centuries of American history. The firm rolled the first boiler plate in 1818 and operated the largest rolling mills in America in 1890, 1903, and 1918, Later it worked on the Manhattan Project and built the steel beams for the base of the World Trade Center. The company stayed in the family for 188 years, and they kept the majority of their business papers."The Language of Work" traces the evolution of written forms of communication at Lukens Steel from 1810 to 1925. As standards for iron and steel emerged and industrial processes became more complex, foremen, mechanics, and managers began to use drawing and writing to solve problems, transfer ideas, and develop new technology. This shift in communication methods - from 'prediscursive' (oral) communication to 'chirographic' (written) communication - occurred as technology became more complex and knowledge had to span space and time.This richly illustrated volume begins with a theoretical overview linking technical communication to literature and describing the historical context. The analysis is separated into four time periods: 1810 to 1870, when little writing was used; 1870-1900, when Lukens Steel began to use record keeping to track product from furnace, through production, to the shipping dock; 1900-1915, when written and drawn communication spread throughout the plant and literacy became more common on the factory floor; and 1915-1925, when stenographer typists took over the majority of the written work. Over time, writing - and literacy - became an essential part of the industrial process.
The Civil War revealed what united as well as what divided Americans in the nineteenth century—not only in its deadly military conflict, but also in the broader battle of ideas, dueling moral systems, and competing national visions that preceded and followed. This cultural civil war was the clash among North, South, and West, as their leaders sought to shape Manifest Destiny and slavery politics. No site embodied this struggle more completely than St. Louis, the largest city along the border of slavery and freedom. In this sweeping history, Adam Arenson reveals a city at the heart of the cultural civil war. St. Louisans heralded a new future, erasing old patterns as the United States stretched across the continent. They tried to reorient the nation’s political landscape, with westerners in the vanguard and St. Louis as the cultural, commercial, and national capital. John C. Calhoun, Frederick Douglass, Walt Whitman, and John Brown tracked the progress of the cultural contest by monitoring events in St. Louis, observing how the city’s leaders tried yet ultimately failed to control the national destiny. The interplay of local ambitions and national meanings reveals the wider cultural transformation brought about by westward expansion, political strife, and emancipation in the era of the Civil War and Reconstruction. This vibrant and beautifully written story enriches our understanding of America at a crossroads.
The arrival of the first steamboat, The New Orleans, in early 1812 touched off an economic revolution in the South. In states west of the Appalachian Mountains, the operation of steamboats quickly grew into a booming business that would lead to new cultural practices and a stronger sectional identity. In Steamboats and the Rise of the Cotton Kingdom, Robert Gudmestad examines the wide-ranging influence of steamboats on the southern economy. From carrying cash crops to market to contributing to slave productivity, increasing the flexibility of labor, and connecting southerners to overlapping orbits of regional, national, and international markets, steamboats not only benefited slaveholders and northern industries but also affected cotton production. This technology literally put people into motion, and travelers developed an array of unique cultural practices, from gambling to boat races. Gudmestad also asserts that the intersection of these riverboats and the environment reveals much about sectional identity in antebellum America. As federal funds backed railroad construction instead of efforts to clear waterways for steamboats, southerners looked to coordinate their own economic development, free of national interests. Steamboats and the Rise of the Cotton Kingdom offers new insights into the remarkable and significant history of transportation and commerce in the prewar South.
The untold story of the worst disaster on the Great Lakes in U.S. History. On July 24th, 1915, Chicago commuters were horrified as they watched the SS Eastland, a tourism boat taking passengers across Lake Michigan, flip over while tied to the dock and drown 835 passengers, including 21 entire families. Rockefeller, Morgan, and Carnegie had bought into the ship business in the Midwest, creating a boom market and a demand for ships that were bigger, longer, faster. The pressure-filled and greedy climate that resulted would be directly responsible for the Eastland disaster and others. As dramatic as the disaster was, the subsequent trial was even more so. The public demanded justice. When the immigrant engineer who was being scapegoated for the accident was left out to dry by the ship’s owners, penniless and down-on-his-luck Clarence Darrow decided to take his case. The defense he mounted, which he was too ashamed to even mention in his memoirs, would be even more shocking.
This book explores relations between communication and conflict. How one thinks about communication is demonstrated as shaping how one approaches conflict, and vice versa. Individuals engaged in conflict transformation apply the tools and strategies of their field while communicating to widely divergent audiences. Professional communicators not only create an infinite range of documents to help ensure that work is accomplished effectively, efficiently, and safely, but also address conflicts in the workplace and in the public sphere. Thoughtfully exploring connections between communication studies and conflict studies, this collection engages with research and practice on topics including the potential of social media during revolution, the role of gender during mediation, and the importance of critical genre usage during industrial crisis.
“An astute account of [Tokyo’s] commuter train network . . . and an intellectually stimulating invitation to rethink the interaction between humans and machines.” —Japan Forum With its infamously packed cars and disciplined commuters, Tokyo’s commuter train network is one of the most complex technical infrastructures on Earth. In An Anthropology of the Machine, Michael Fisch provides a nuanced perspective on how Tokyo’s commuter train network embodies the lived realities of technology in our modern world. Drawing on his fine-grained knowledge of transportation, work, and everyday life in Tokyo, Fisch shows how fitting into a system that operates on the extreme edge of sustainability can take a physical and emotional toll on a community while also creating a collective way of life—one with unique limitations and possibilities. An Anthropology of the Machine is a creative ethnographic study of the culture, history, and experience of commuting in Tokyo. At the same time, it is a theoretically ambitious attempt to think through our very relationship with technology and our possible ecological futures. Fisch provides an unblinking glimpse into what it might be like to inhabit a future in which more and more of our infrastructure—and the planet itself—will have to operate beyond capacity to accommodate our ever-growing population. “Not a ‘rage against the machine’ but an urge to find new ways of coexisting with technology.” —Contemporary Japan “An extraordinary study.” —Ethnos “A fascinating in-depth account of the innovations, inventions, sacrifices, and creativity required to ensure Tokyo’s millions of commuters keep rolling. It also provides much food for thought as our transportation systems become increasingly reliant on automated technology.” —Pacific Affairs
This book explores five important areas where technology affects society, and suggests ways in which human communication can facilitate the use of that technology.Usability has become a foundational discipline in technical and professional communication that grows out of our rhetorical roots, which emphasize purpose and audience. As our appreciation of audience has grown beyond engineers and scientists to lay users of technology, our appreciation of the diversity of those audiences in terms of age, geography, and other factors has similarly expanded.We are also coming to grips with what Thomas Friedman calls the 'flat world,' a paradigm that influences how we communicate with members of other cultures and speakers of other languages. And because most of the flatteners are either technologies themselves or technology-driven, technical and professional communicators need to leverage these technologies to serve global audiences.Similarly, we are inundated with information about world crises involving health and safety issues. These crises are driven by the effects of terrorism, the aging population, HIV/AIDS, and both human-made and natural disasters. These issues are becoming more visible because they are literally matters of life and death. Furthermore, they are of special concern to audiences that technical and professional communicators have little experience targeting - the shapers of public policy, seniors, adolescents, and those affected by disaster.Biotechnology is another area that has provided new roles for technical and professional communicators. We are only beginning to understand how to communicate the science accurately without either deceiving or panicking our audience. We need to develop a more sophisticated understanding of how communication can shape reactions to biotechnology developments. Confronting this complex network of issues, we're challenged to fashion both our message and the audience's perceptions ethically.Finally, today's corporate environment is being shaped by technology and the global nature of business. Technical and professional communicators can play a role in capturing and managing knowledge, in using technology effectively in the virtual workplace, and in understanding how language shapes organizational culture.