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The essential resource for trainers and assessors. TRAINING IN AUSTRALIA continues to examine the impact of important developments in the training industry and the many changes this brings to the workplace. By finding the right mix of enthusiasm, content, techniques and approaches, Training in Australia continues to make the path to training excellence a little clearer for all. This highly respected text, now in its 4th edition, has been updated and revised to include coverage of the TAE10 Training and Education Training Package and the 2010 AQTF Essential Conditions and Standards for Continuing Registration.
The second edition of this book reflects the many changes that have impacted on the training industry in recent years. Combining contemporary theory with practical workplace examples.
This book examines cross-cultural managerial competence across all managerial functions. Focusing particularly on the hospitality and tourism industry, editor Saee examines the cross-cultural implications of planning: workplace communication, recruitment/promotion, induction, training, supervision, industrial relations, management of change, customer service, financial management and marketing. Incorporating well-structured discussion, this book demonstrates an excellent balance of theory and practical application, and takes an innovative angle on the analysis of the host countries managers, undergoing culture shock. This volume will be useful to students across many disciplines including cross-cultural studies, international business and tourism.
This book provides, for Australia, an independent analysis of major issues facing its educational evaluation and assessment framework, current policy initiatives, and possible future approaches.