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This is the first book written for medical secretaries working in a hospital. It will be of particular value to the temporary secretary who may be required to work in any speciality at short notice, in addition to those undertaking a formal training and secretaries in post. The author introduces the various departments and staff within the hospital setting, explains basic anatomical terms and the importance of mastering medical terminology. The main specialities are covered in some detail and are richly illustrated with samples of letters and reports.
This best-selling classic has now been fully revised, expanded and updated. It has established itself over ten years and with three previous editions as the essential handbook for study and daily reference. Medical Receptionists and Secretaries Handbook, Fourth Edition contains vital information for all staff enabling them to work efficiently and effectively both within the NHS and private medical sectors. It encourages an understanding of the importance of administrative staff in providing high standards of patient care and promotes teamwork throughout the whole healthcare environment. No medical receptionist, secretary or healthcare administrator should be without it!
The volume provides a concise but comprehensive manual for use as both a college text and a practical reference for receptionists and secretaries in hospitals and general practice.