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This is the second of two books by the authors about engineering design principles for human-computer interaction (HCI-EDPs). The books report research that takes an HCI engineering discipline approach to acquiring initial such principles. Together, they identify best-practice HCI design knowledge for acquiring HCI-EDPs. This book specifically reports two case studies of the acquisition of initial such principles in the domains of domestic energy planning and control and business-to-consumer electronic commerce. The book begins by summarising the earlier volume, sufficient for readers to understand the case studies reported in full here. The themes, concepts, and ideas developed in both books concern HCI design knowledge, a critique thereof, and the related challenge. The latter is expressed as the need for HCI design knowledge to increase its fitness-for-purpose to support HCI design practice more effectively. HCI-EDPs are proposed here as one response to that challenge, and the book presents case studies of the acquisition of initial HCI-EDPs, including an introduction; two development cycles; and presentation and assessment for each. Carry forward of the HCI-EDP progress is also identified. The book adopts a discipline approach framework for HCI and an HCI engineering discipline framework for HCI-EDPs. These approaches afford design knowledge that supports “specify then implement” design practices. Acquisition of the initial EDPs apply current best-practice design knowledge in the form of “specify, implement, test, and iterate” design practices. This can be used similarly to acquire new HCI-EDPs. Strategies for developing HCI-EDPs are proposed together with conceptions of human-computer systems, required for conceptualisation and operationalisation of their associated design problems and design solutions. This book is primarily for postgraduate students and young researchers wishing to develop further the idea of HCI-EDPs and other more reliable HCI design knowledge. It is structured to support both the understanding and the operationalisation of HCI-EDPs, as required for their acquisition, their long-term potential contribution to HCI design knowledge, and their ultimate application to design practice.
Good design is the key to the manufacture of successful commercial products. It encompasses creativity, technical ability, communication at all levels, good management and the abiltity to mould these attributes together. There are no single answers to producing a well designed product. There are however tried and tested principles which, if followed, increase the likely success of any final product. Engineering Design Principles introduces these principles to engineering students and professional engineers. Drawing on historical and familiar examples from the present, the book provides a stimulating guide to the principles of good engineering design. The comprehensive coverage of this text makes it invaluable to all undergraduates requiring a firm foundation in the subject. Introduction to principles of good engineering design like: problem identification, creativity, concept selection, modelling, design management and information gathering Rich selection of historical and familiar present examples
This is the first of two books concerned with engineering design principles for Human-Computer Interaction-Engineering Design Principles (HCI-EDPs). The book presents the background for the companion volume. The background is divided into three parts and comprises—"HCI for EDPs," "HCI Design Knowledge for EDPs," and "HCI-EDPs—A Way Forward for HCI Design Knowledge." The companion volume reports in full the acquisition of initial HCI-EDPs in the domains of domestic energy planning and control and business-to-consumer electronic commerce (Long, Cummaford, and Stork, 2022, in press). The background includes the disciplinary basis for HCI-EDPs, a critique of, and the challenge for, HCI design knowledge in general. The latter is categorised into three types for the purposes in hand. These are craft artefacts and design practice experience, models and methods, and principles, rules, and heuristics. HCI-EDPs attempt to meet the challenge for HCI design knowledge by increasing the reliability of its fitness-for-purpose to support HCI design practice. The book proposes "instance-first/class-first" approaches to the acquisition of HCI-EDPs. The approaches are instantiated in two case studies, summarised here and reported in full in the companion volume. The book is for undergraduate students trying to understand the different kinds of HCI design knowledge, their varied and associated claims, and their potential for application to design practice now and in the future. The book also provides grounding for young researchers seeking to develop further HCI-EDPs in their own work.
The research textbook surveys the field for young HCI researchers who are making their way in the world of research.
The previous edition of the International Encyclopedia of Ergonomics and Human Factors made history as the first unified source of reliable information drawn from many realms of science and technology and created specifically with ergonomics professionals in mind. It was also a winner of the Best Reference Award 2002 from the Engineering Libraries
This is the only book that describes a complete approach to customer-centered design, from customer data to system design. Readers will be able to develop the work models that represent all aspects of customer work practices.
Principles of Engineering Design discusses design applicability to machine systems, the nature and scope of technical processes, technical systems, machine systems, the human design engineer, the design process, and cases related to methods and procedures. The text deals with the structure, mode of action, properties, origination, development, and systematics of such technical systems. It analyzes the design process in terms of case problems, modelling, structure, strategies, tactics, representation, and working means. It also describes in detail the general model of a methodical procedure: separate design steps are treated in a unified fashion from different perspectives. The text notes that the tasks and methods of design research involve the following: (1) Components—determining structural elements in the design process; (2) Sequence—determining a general procedural model for the design process with a minimum of failures; (3) Modifications—what changes in factors affect the design process; and (5) Tactics—selection for individual design operations to obtain optimal results. A case study exemplifies the significant stages of design of a welding positioner. The book is highly recommended for students and the practicing design engineer in various fields.
These papers detail the theoretical basis and methodical practice of HCI, the interaction of HCI with other disciplines, and individual relevance. This book is a comprehensive guide to the current research in HCI which will be essential reading for all researchers, designers and manufacturers whose work impinges on this rapidly moving field. Contributions are included from leading researchers and designers in both industry and academia.
IFIP's Working Group 2.7(13.4)* has, since its establishment in 1974, con centrated on the software problems of user interfaces. From its original interest in operating systems interfaces the group has gradually shifted em phasis towards the development of interactive systems. The group has orga nized a number of international working conferences on interactive software technology, the proceedings of which have contributed to the accumulated knowledge in the field. The current title of the Working Group is 'User Interface Engineering', with the aim of investigating the nature, concepts, and construction of user interfaces for software systems. The scope of work involved is: - to increase understanding of the development of interactive systems; - to provide a framework for reasoning about interactive systems; - to provide engineering models for their development. This report addresses all three aspects of the scope, as further described below. In 1986 the working group published a report (Beech, 1986) with an object-oriented reference model for describing the components of operating systems interfaces. The modelwas implementation oriented and built on an object concept and the notion of interaction as consisting of commands and responses. Through working with that model the group addressed a number of issues, such as multi-media and multi-modal interfaces, customizable in terfaces, and history logging. However, a conclusion was reached that many software design considerations and principles are independent of implemen tation models, but do depend on the nature of the interaction process.