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This new edition introduces the key concepts of TQM in the education context, discusses organizational, leadership and teamwork issues, the tools and techniques of TQM, and will help educators develop a framework for management in their school.
Presents the principles and applications of TQM for transformation of schools.
This book presents the concept that quality as a keystone philosophy in today's business world can be applied to school systems as a means to improving education and all aspects of school culture, producing a school of quality. The author uses examples such as Japan's adopting William E. Deming's quality-control principles to help it skyrocket from post-World War II destitution to becoming a powerful driving force in the global economy, whereas America experienced a decline. The intelligent application of quality control in process as well as product lowers the costs involved in correcting errors further down the product assembly line. Additionally, the creation of meaningful relationships among departments, work groups, and customers enhances worker morale and effectiveness. Application of this philosophy of Total Quality Management to the school environment produces a meaningful and enriching experience for students, teachers, and administrators conducive to lifelong learning. Appendices provide practical tools for school organizational transformation, charts defining roles for School of Quality participants, Deming's management scheme applied to companies and schools, a comparison of Quality and traditional paradigms, an educational impact report, the SCANS report, a description of the Malcolm Baldrige National Quality Program, and sources of additional information. (RT)
This revised edition covers the philosophical underpinnings of total quality management, its instrumentalities as well as methods of strategic planning & implementation in educational institutions.
Although hundreds of school improvement programs have been launched in the United States over the past quarter century, very few of them have been successful. The author of Quality in Education: An Implementation Handbook, an experienced quality expert who specializes in education, believes that many of these programs could have succeeded had their developers understood and applied the theories and methods of Total Quality Management (TQM). This book explains how to avoid the pitfalls that doomed previous efforts to failure, and apply TQM to build a strong foundation for success. Beginning with the basic concepts and tools, this book is your complete guide as you embark on your quality journey. The handbook explains the importance of making a commitment to change and establishing a shared vision of quality, and discusses tools and techniques for overcoming resistance and developing a quality culture. The book covers new methods you can use to manage change, and includes exercises to help you apply the ideas in your organization. Examples from successful schools demonstrate how Total Quality Management can be applied to every area of education, from classroom management to building maintenance. Quality in Education: An Implementation Handbook teaches you how to make fundamental changes to the way people in your district or school view education and themselves as educators. Using the principles and methods in this book ,you can realize the tremendous benefits of quality - continuous improvement in every educational process.
The delivery of quality education to students relies heavily on the actions of an institution’s administrative staff. Effective leadership strategies allow for the continued progress of modern educational initiatives. It is crucial to investigate how effective administrators lead their organizations in challenging and difficult times and promote the accomplishments of their organization. Research Anthology on Preparing School Administrators to Lead Quality Education Programs is a vital reference source that offers theoretical and pedagogical research concerning the management of educational systems on both the national and international scale. It also explores academic administration as well as administrative effectiveness in achieving organizational goals. Highlighting a range of topics such as strategic planning, human resources, and school culture, this multi-volume book is ideally designed for educators, administrators, principals, superintendents, board members, researchers, academicians, policymakers, and students.
Can schools be changed to eliminate some of the worst things about them? In this book the authors examine how competition is at the heart of nearly all facets of school life and the socioeconomic system that supports it. The authors conclude there is no way to recreate a school to ensure that every student wins and that there are no losers except by abandoning the current system and starting again. To design a school where all children are winners requires a complete transformation of the school into a learning place that recenters learning at the heart of the process. The authors skilfully adapt the proven business principles of W Edwards Deming and apply them to education. Using their combined forty years of practitioner experience, English and Hill detail how the educational changes which embody Total Quality Education are possible and what learning places are like in the way of principles, characteristics, organization, schedule, staff, instruction and supervision. They also present a learning model, discuss curriculum planning and evaluation in the learning place, and provide a planning and troubleshooting guide.