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Legislation governing employee welfare is becoming increasingly strict, and nowhere is this more prevalent than in dealing with a diverse workplace. Every organisation contains employees who can be considered diverse. Diverse employee can include pregnant women, people with illnesses, young and old workers and those with disabilities. In today’s society, where more people with disability and illness are entering the workplace, it is essential for both the organisation and the employee that managers are able to deal effectively with a diverse workplace. Tolley’s Managing a Diverse Workplace provides unrivalled guidance on complying with the legislation and regulations specific to the management of diverse employees. Aimed at both HR and health and safety managers, this unique handbook comprehensively covers the key legislation that affects this important area. Other important features include: • Legislation, regulation and the employer • Legislation, regulation and health & safety • Managing the employment aspects of diverse employees • Managing the health & safety of diverse employees • Management systems / tools • Managing changing relationships • The future of diverse employees With corporate social responsibility being such a hot topic, the effective management of diverse employees is high on most companies’ agendas. This one-stop reference guide will ensure that organisations are sufficiently equipped to identify those workers considered to be at risk, and manage these risks to their mutual benefit.
Legislation governing employee welfare is becoming increasingly strict, and nowhere is this more prevalent than in dealing with a diverse workplace. Every organisation contains employees who can be considered diverse. Diverse employee can include pregnant women, people with illnesses, young and old workers and those with disabilities. In today’s society, where more people with disability and illness are entering the workplace, it is essential for both the organisation and the employee that managers are able to deal effectively with a diverse workplace. Tolley’s Managing a Diverse Workplace provides unrivalled guidance on complying with the legislation and regulations specific to the management of diverse employees. Aimed at both HR and health and safety managers, this unique handbook comprehensively covers the key legislation that affects this important area. Other important features include: • Legislation, regulation and the employer • Legislation, regulation and health & safety • Managing the employment aspects of diverse employees • Managing the health & safety of diverse employees • Management systems / tools • Managing changing relationships • The future of diverse employees With corporate social responsibility being such a hot topic, the effective management of diverse employees is high on most companies’ agendas. This one-stop reference guide will ensure that organisations are sufficiently equipped to identify those workers considered to be at risk, and manage these risks to their mutual benefit.
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This reference guide to all aspects of the law relating to equal opportunities and discrimination provides accessible and straightforward advice to help practitioners with the day-to-day problems encountered when dealing with this complex area of law and covers the full range of equal opportunity issues from gender re-assignment to paternity leave. Highly practical and using concise and non-technical language this new edition covers developments in the legislation including that on race discrimination now extended to public bodies and the new maternity pay proposals. The work includes case law and material on institutional discrimination, cronyism, nepotism, term-time working, career breaks, job shares, dress codes, medical evidence, bullying, estoppel, work/life balance and the European charter on fundamental human rights. The A-Z format uses checklists to offer practical guidance and this second edition includes new checklists on career break schemes and job share schemes.
Now in its second edition, this unique title is still the ultimate comprehensive resource that standardises the principles and practice of disaster planning and emergency management. The area of disaster management is growing in significance and recognition for both public companies and private sector organisations. Tolley's Handbook of Disaster & Emergency Management: Principles & Practice is the only publication on the market that collates all the key components of disaster and emergency management in one handbook. It has been written specifically for professionals with responsibility for health and safety, crisis, disaster and emergency management and incident prevention. Expanded to include two new chapters, the title also features: Key legislation and regulations How to formulate a disaster and emergency plan The financial implications of disasters and emergencies Analysis of causation Case Studies ILO Code of Practice on prevention of major industrial accidents
In her easy-to-follow, insider's guide, Carole Spiers shows readers how to equip themselves with all the skills, tools and techniques needed to help reduce stress. The format of the book is one that delivers practical answers to the many questions we all have about how to manage stress to achieve a healthy work-life balance. Readers will find simple techniques: to release tension easy ways to build resilience to pressure practical methods to toughen up mind and body proven steps to help sleep soundly healthy eating tips to maintain energy levels effective time management techniques key strategies to achieve a healthy work-life balance interventions to increase personal performance. This book is for everyone - from an individual who needs to effectively manage their own stress, to a manager, supervisor or team leader who has to deal quickly with any stress-related problems in the workplace. The tools presented are based on Carole's experience over twenty five years in managing workplace stress as she shares with you the secrets of how to overcome its damaging effects, whether at home or at work.
We are only now coming to terms with how common trauma really is; a landmark Kaiser study that surveyed patients receiving physicals found that almost two-thirds had experienced at least one form of abuse, neglect, or other trauma as a child. Though originating in the fields of health and social services, trauma-informed care is a framework that holds great promise for application to library work. Empathetic service, positive patron encounters, and a more trusting workplace are only a few of the benefits that this approach offers. In this important book Tolley, experienced in both academic and public libraries, brings these ideas into the library context. Library administrators, directors, and reference and user services staff will all benefit from learning - the six key principles of trauma-informed care; - characteristics of a trusting and transparent library organization, plus discussion questions to promote a sense of psychological safety among library workers; - how certain language and labels can undermine mutuality, with suggested phrases that will help library staff demonstrate neutrality to patron ideas and views during information requests; - delivery models that empower patrons; - advice on balancing free speech on campus with students’ need for safety; - how appropriate furniture arrangement can help people suffering from PTSD feel safe; - guidance on creating safe zones for LGBTQIA+ children, teens, and adults; and - self-assessment tools to support change toward trauma-responsive library services. Using the trauma-informed approach outlined in this book, libraries can ensure they are empathetic community hubs where everyone feels welcomed, respected, and safe.
Risk assessment is the key to successful management of health and safety at work. Risk assessments are carried out in order to quantify and evaluate the significance of workplace hazards so that appropriate control measures can be put in place. Usually, a written record of the assessment is required, detailing the following information: * The hazards - and how much risk is associated. * The risk - with appropriate control measures. * Deadlines - to follow-up the risk assessment to ensure the risk is managed. Failure to carry out risk assessments - punishable by law - is often due to lack of a suitable risk assessment system. Tolley's Risk Assessment Workbook - Utilities provides that system, both in the form of key background information on how to carry out a risk assessment - understanding relevant legislation and regulations - but most importantly by providing: * Checklists - highlighting key industry-specific hazards and control measures. * Questionnaires - highlighting key questions the risk assessor should ask when analysing the risk posed by the hazard. * Action Plans - to ensure the risk assessment is followed up and completed. The Workbook offers a practical risk assessment system: it shows you how to comply with the law and gives you the foundations of a logical procedure that can be understood easily, put into placed quickly where necessary and adapted to your organisation's needs. Tolley's Risk Assessment Workbooks is a series of practical Workbooks providing you with all the information you need to conduct risk assessments in industry-specific areas including: Manufacturing, Retail, Leisure, Education, Offices, and Construction. A special Risk Assessment Workbook on Stress has also been developed in order to facilitate management of this issue which is of key concern to all organisations.