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In the Handbook of Workplace Violence, editors E. Kevin Kelloway, Julian Barling, and Joseph J. Hurrell Jr. bring together the contributions of leading researchers to provide summaries and unique perspectives on current theory, research, and practice relating to workplace violence. This is the most up-to-date resource available providing a comprehensive overview of the current state of knowledge regarding all aspects of workplace violence and aggression. Part I summarizes the leading theoretical perspectives on violence and aggression and provides prevalence estimates for aggression and violence in North American workplaces. Part II focuses on leading experts in the field summarizing what is known about the sources of workplace violence (e.g., partner violence, communal violence, industrial relations violence, public-initiated violence) forms of aggression in the workplace (e.g., emotional abuse, workplace bullying, cyber-aggression) and populations (e.g., occupations, youth) at special risk for workplace violence and aggression. Part III considers the experience of victims as well as individual (e.g., critical incident stress debriefing) and organizational (e.g., selection, training) interventions designed to prevent, or ameliorate the consequences of workplace violence. This is a valuable resource for researchers and practitioners in the fields of Industrial and Organizational Psychology, Human Resources, Health Psychology, Public Health, and Employee Assistance Programs. It is also an excellent textbook for graduate courses in Organizational Behavior, Occupational Health Psychology, and Organizational Psychology.
Workplace violence in all its forms is becoming more prevalent and pervasive every year. Workplace Violence: Planning for Prevention and Response gives a comprehensive account of the problem using a multi-faceted approach to the issues surrounding workplace violence incidents, addressing how the topic affects victims, witnesses, the workforce, family members, and management. A series of chapters helps organizations to form action and response plans to manage incidents both large and small. The focus also includes organizations that are forced to address violent individuals in settings where law enforcement may not be immediately available. Kerr speaks first-hand about complex issues like corporate liability for violent or threatening acts committed by employees, as well as issues of privacy, and he includes chapters written by experts on legal issues, cyberthreats, and anger in the workplace. This book belongs on the desk of every security manager and HR professional, and offers solid advice to all managers regardless of the size of their organization. - Details the problem from all angles to help the reader design a comprehensive strategy for all constituent groups - Provides proven, detailed support for creating policies and procedures, awareness, and response training - Discuses real-life case studies to help readers understand how to apply strategies discussed in the book
Workplace violence can occur anywhere: schools, office buildings, hospitals, or late-night convenience stores. It can occur day or night, inside or outside of the workplace, and it can include threats, harassment, bullying, stalking, verbal abuse, and intimidation. Left unchecked, workplace violence can lead to physical assaults and homicide. This updated edition of The Workplace Violence Prevention Handbook tackles this often overlooked but pervasive problem and provides a comprehensive five-step process for understanding and preventing it. The Workplace Violence Prevention Handbook looks at the extent of the problem, examines some of the myths surrounding it, and provides early warning and detection signs, best prevention polices and proven defusing, protection, and containment techniques and strategies. At the end of each section there are a combination of case studies, scenarios, worksheets, and checklists to assist you in understanding the steps needed to plan, develop, and execute an effec­tive workplace violence prevention program. A workplace violence prevention plan is a must. Apart from the legal and liability issues, it just makes sense to protect the organization’s most valuable assets—the workforce. For many organiza­tions there are added benefits from implementing a violence prevention plan. During the risk assessment phase, you frequently discover areas of vulnerability that can be remedied and practices that can be improved. This can lead to increased productivity and efficiency, which could have an ongoing impact on your bottom line. The biggest benefit, however, is in increased safety for everyone using that workplace.
Workplace Violence: Issues in Threat Management defines what workplace violence is, delves into the myths and realities surrounding the topic and provides readers with the latest statistics, thinking, and strategies in the prevention of workplace violence. The authors, who themselves have implemented successful workplace violence protection programs, guide novice and experienced practitioners alike in the development of their own programs.
Presents a profile of a violent perpetrator. Provides training tips for staff working with a potentially violent public. Includes ways of identifying early warning signs in a disgruntled employee, and a choice of model policies for providing post-trauma support counselling.
This guide covers violence in multiple settings using a bio-psycho-social approach. Important reading for anyone involved in preventing and managing violence in the home, at school, in the workplace or in the community.
This volume brings together the expertise of more than 40 security and crime prevention experts. It provides comprehensive coverage of the latest information on every topic from community-oriented policing to physical security, workplace violence, CCTV and information security.
Handbook for workplace violence prevention professionals in health care.
In this book a distinguished international team, composed of both academics and practitioners, identify and address the key issues of workplace violence. Overall this book provides a foundation on which to base ways of better explaining, predicting, understanding and preventing workplace violence.