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Human resources and management consultants are frequently asked to help their clients address fundamental breakdowns within their organizations. More often than not, these breakdowns occur between conflicting functional areas, such as sales and customer service, sales and operations, or creative and operations management. This book explains why the
A timely and essential book for physical therapist and physical therapist assistant students, faculty, and practitioners, as well as clinical educators, Learning to Lead in Physical Therapy provides information on identifying, developing, and demonstrating effective leadership skills for daily practice. Drs. Jennifer Green-Wilson and Stacey Zeigler explain that in a health care field that’s constantly evolving, leadership skill development must be a high priority in physical therapy education and practice. Leadership skills are critical for physical therapists and physical therapist assistants throughout the course of their careers—in an informal leadership role with patients, in collaboration and advocacy for interdisciplinary care, and in formal leadership positions as they continually adapt to new expectations. With an evidence-based framework, the authors incorporate a workbook-style text with written prompts, activities, tools, quotes, and personal vignettes from practicing clinicians to explore concepts including: Discovering your individual strengths, developing your leadership style, and learning to lead through mentorship and coaching Communicating effectively, incorporating teamwork and collaboration, becoming an inclusive leader, and leading through conflict Effecting change through leadership, ethical decision-making, and serving others This book is easily incorporated within a single course or across multiple courses throughout a curriculum. Academic and clinical faculty and practitioners will also find this book easy to use for personal growth with its activity-based guidance through each chapter. Included with the text are online supplemental materials for faculty use in the classroom. Physical therapists and physical therapist assistants have the unique opportunity to be leaders at all levels—in their practices, the health care system, and their communities at large. Learning to Lead in Physical Therapy is an essential text in preparing students, faculty, and practitioners of all levels for these crucial leadership roles and responsibilities.
For any business owner, college business professor, or salesperson at any stage in your career, this is a book that will help you or your students develop the knowledge, skills, and processes to achieve extraordinary success in the field of sales and sales management. In creating, developing, or growing a sales team • Where should we begin? • Which is most important, the people, processes, or product? • Can you lead a sales team when you don&
Most sales professionals spend all their time and energy trying to perfect their own style of selling. Yet they fail to recognize that buyers all have their own individual “buying styles”...and when sellers learn how to adapt their own methods to best suit each buying style, they can dramatically increase their success rate. Presented as a “learning adventure,” Buying Styles begins with a fictional situation in which a salesperson has just lost a major sale...and decides to find out why. Readers are then brought along on an interactive lesson that shows them how to: • recognize the four key buying styles • understand what to do (and not to do) when selling to customers exhibiting each • quickly spot the tell-tale signs that they are using the wrong approach • gain the confidence of prospects • improve their relationships with existing clients • develop a strategy for approaching new prospects • increase their chances of closing each and every sale This quick and easy read, packed with tips, checklists, and on-the-go references, unveils powerful new insights for successfully selling to anyone.
Ever wondered what motivation is, and why organizations do not and cannot - until now - measure it? James Sale tackles the question of what motivation is, why we need it and what happens when we don’t have it. He defines and measures motivation from an individual, team and, most critically, organizational or workplace point of view and he introduces the reader to the core concepts of how it relates to fundamental issues such as performance and productivity, and its role in a number of key management functions: team building, performance appraisal, leadership development, engagement and change management. Motivation is a core aspect of all people development initiatives and programmes - if we wish them to succeed. Based on over ten years of research into motivation and performance, James created Motivational Maps, the first and only accurate diagnostic tool that describes, measures, monitors and maximizes motivation and performance through an easy, simple to use, online questionnaire that takes only 10 minutes to complete, and which readers have access to. Mapping Motivation, therefore, is the definitive book on motivation, its language and metrics, written by its creator are full of knowledge, insight and practical tips; this will appeal to leaders, managers, HR specialists, trainers, coaches, consultants and visionaries around the world, who wish to engage with people development and productivity in a new, dynamic way.
A deep yet simple guide to revolutionizing the romance-building communication every thriving marriage needs. Love Talk is like no other communication book you've ever read. The fruit of years of research by two foremost relationship experts (who also happen to be husband and wife), this book forges a new path to the heart of loving conversation. You'll begin by identifying your security need and determining your personal communication style. Then you'll put together everything you discover to learn how the two of you can speak each other's language like never before. This very day, you can begin an adventure in communication that will draw the two of you closer, and closer, and closer . . . consistently, in a way that creates the depth and connection you long for in your relationship. Love Talk includes: The all-new Better Love Assessment The secret to emotional connection When not to talk A Communications 101 primer Practical help for the "silent partner" Need help kick-starting your conversations? Check out the companion men's and women's Love Talk workbooks, as well as Love Talk Starters.
The ultimate guide to marriage mentoring so you can feel confident in offering wisdom, encouragement, and practical help to couples who want to live out a love that lasts! Drs. Les and Leslie Parrott and Dr. David Olson--renowned marriage experts and founders of the two largest marriage support organizations, SYMBIS and PREPARE/ENRICH--share what they have learned from decades of research involving more than five million couples. Packed with practical and proven methods, data-driven techniques, and immediately usable strategies, Helping Couples includes: The secrets--and the science--behind couples who thrive with lasting love Why romantic love is never enough, and what to do about it Strategies to instantly help reduce conflicts and increase intimacy The game-changing boost that scientific assessment tools give couples at any age or stage Four common myths about marriage and how to debunk them The distilled wisdom from hundreds of insightful surveys and studies How you can reduce a couple's chances of divorce by 31 percent The ultimate guide for coaches, counselors, and clergy who want to know what really works!
Organizationally and individually, to change is to choose. These twelve principles make the choices easier.