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Through stories and lessons from managers, you'll discover how to handle a variety of situations--Cover p. [4].
In the Third Edition of the bestselling book, The Truth About Managing People, bestselling author Stephen Robbins shares even more proven principles for handling virtually every management challenge. Robbins delivers 61 real solutions for the make-or-break problems faced by every manager. Readers will learn how to overcome the true obstacles to teamwork; why too much communication can be as dangerous as too little; how to improve your hiring and employee evaluations; how to heal "layoff survivor sickness"; how to manage a diverse culture; and ways to lead effectively in a digital world. New truths include: how to nurture friendly employees, forget about age stereotypes, first impressions count, be a good citizen, techniques for managing a diverse age group, and ethical leadership among others.
This isn't just "someone's opinion"...It's the first, definitive, evidence-based guide to effective management. In The Truth About Managing People...and Nothing but the Truth, Robbins delivers principles you can rely on throughout your entire management career--regardless of your organization, role or title. This is a management book that cuts through the soft opinion and conjecture books that have dominated the business shelves in recent years and shows what management researchers know actually works, or doesn't work, when it comes to managing people. Drawing on the author's 30+ years of research and textbook writing experience, Robbins has distilled the results of thousands of research studies on human behavior into over 60 proven "truths" that can transform how you manage people--and the results that are achieved. The author provides guidance to you organized around key, human-behavior-related problem areas that managers face (hiring, motivation, leadership, communication, team building, conflict management, job design, evaluating performance and coping with change), along with guidance to help you apply the information and improve your managerial effectiveness.
INSTANT NEW YORK TIMES BESTSELLER// WINNER OF THE SABEW BEST IN BUSINESS AWARD A Book of the Year: Fortune, Foreign Affairs, The Times (London), Cosmopolitan, TechCrunch, WIRED “The ultimate takedown.” –New York Times Book Review Award-winning New York Times reporters Sheera Frenkel and Cecilia Kang unveil the tech story of our times in a riveting, behind-the-scenes exposé that offers the definitive account of Facebook’s fall from grace. Once one of Silicon Valley’s greatest success stories, Facebook has been under constant fire for the past five years, roiled by controversies and crises. It turns out that while the tech giant was connecting the world, they were also mishandling users’ data, spreading fake news, and amplifying dangerous, polarizing hate speech. The company, many said, had simply lost its way. But the truth is far more complex. Leadership decisions enabled, and then attempted to deflect attention from, the crises. Time after time, Facebook’s engineers were instructed to create tools that encouraged people to spend as much time on the platform as possible, even as those same tools boosted inflammatory rhetoric, conspiracy theories, and partisan filter bubbles. And while consumers and lawmakers focused their outrage on privacy breaches and misinformation, Facebook solidified its role as the world’s most voracious data-mining machine, posting record profits, and shoring up its dominance via aggressive lobbying efforts. Drawing on their unrivaled sources, Sheera Frenkel and Cecilia Kang take readers inside the complex court politics, alliances and rivalries within the company to shine a light on the fatal cracks in the architecture of the tech behemoth. Their explosive, exclusive reporting led them to a shocking conclusion: The missteps of the last five years were not an anomaly but an inevitability—this is how Facebook was built to perform. In a period of great upheaval, growth has remained the one constant under the leadership of Mark Zuckerberg and Sheryl Sandberg. Both have been held up as archetypes of uniquely 21st century executives—he the tech “boy genius” turned billionaire, she the ultimate woman in business, an inspiration to millions through her books and speeches. But sealed off in tight circles of advisers and hobbled by their own ambition and hubris, each has stood by as their technology is coopted by hate-mongers, criminals and corrupt political regimes across the globe, with devastating consequences. In An Ugly Truth, they are at last held accountable.
An important read for those passionate about not only U.S. Soccer but fascinated by player development. This in-depth look uses unprecedented access and original data and analysis for the U.S. and other countries. Prior to the 2002 FIFA World Cup, the U.S. Men's National Soccer Team had won just four World Cup matches in 72 years. While the American women's team has made World Cup victories a regular expectation, the men failed to even qualify for the 2018 tournament. In What Happened to the USMNT Columbia Business School adjunct professor and acclaimed author of The Real Madrid Way Steven Mandis turns his lens inward to examine what it will take for the U.S. men to achieve lasting success on the international stage. This meticulously researched, probing investigation challenges conventional wisdom and speaks to the importance of familiarity and authenticity to cultivate an organizational identity. If the Italians have their cantenaccio, the Spanish their tiki-taka, the Dutch their "total football," and the Brazilians their ginga, Mandis argues that cultivating a unique "American way" of soccer (coined the "Spirit of 1776") is not only possible but absolutely essential. Finally, a source of reference that goes beyond recounting history without context or repeating opinions without facts or analysis.
Many business owners downplay the importance of managing their finances—until they’re in trouble. When a business can’t meet payroll and supplier bills are overdue, when a loyal customer leaves and there’s a huge tax bill looming, that’s when owners discover the 101 Dumb Financial Mistakes they’ve been making. 101 Dumb Financial Mistakes and How to Avoid Them helps business owners prevent these mistakes before it is too late and they are in the middle of a financial crisis. Ruth King’s 101 Dumb Financial Mistakes and How to Avoid Them reveals common mistakes that can happen in any business: from pricing and Profit & Loss Statement issues to theft and Balance Sheet mistakes. With over 40 years of experience working with business owners, Ruth King has seen these mistakes repeatedly. She created 101 Dumb Financial Mistakes and How to Avoid Them as a resource for business owners to avoid many common mistakes by providing them the tools they need to avoid sleepless nights and worry.
From a small business consultant and entrepreneur, a guide to understanding the financial aspects of making your company a success. In The Courage to be Profitable, Profitability Master Ruth King shows small business owners the easy steps to really understand the financial part of their business. Written in English rather than accounting babble, profit and loss statements, balance sheets, proper pricing, and cash flow come alive and are easily understood. Anyone can follow this simple, three step process to avoid being another failure statistic. The Courage to be Profitable shows business owners how to get and stay profitable in less than thirty minutes a month. "It would take years to learn all of this on you own. Invest in yourself, invest in your company, read and understand the contents of this book and become a better, more sound business owner.” —Terry Tanker, Publisher, HVACR Business "A must-read for small business owners. . . . King provides readers with straightforward, easy-to-follow steps. . . . Plus, she gives you the courage and tools to create and run a success, profitable organization.” —Beth Goldstein, President, Marketing Edge Consulting Group, author of Lucky by Design
"You could already be a winner " And who wouldn't like to win $10,000,000? This intriguing book tells the never-before-told, true story of a legendary company that is now part of American pop culture: Publishers Clearing House. The saga of Publishers Clearing House has been called one of the greatest marketing stories of the 20th century. As the veils of secrecy behind this iconic company are uncovered, the tale is sure to fascinate both consumers and the business world alike. The account tells how a small mom-and-pop company became one of the most profitable private companies in America, while the founders quietly became one of the most philanthropic families in the country. But after almost fifty years of spectacular growth and great acclaim, at the peak of their success, the tides suddenly took a disastrous turn. PCH was fiercely attacked from all sides, and faced an avalanche of negative publicity and lawsuits. This captivating chronicle reveals the private company's fabulous highs and devastating lows, the single incident that caused the dramatic change in climate, PCH's intense battle for survival, and the ensuing destruction of an entire industry. With thirty years at this famous company, the author has more insider knowledge of the history, inner workings, and personnel at PCH than any other person alive. This former Senior Vice President also shares many comical tales of the playful management team, fun-filled adventures of the Prize Patrol, and much more, including the provocative incident of the surprised, towel-wrapped prizewinner on the cover.
Extracts from Erin Pizzey's Foreword: ‘Mike Buchanan is a very brave man. I've known other men who've tried to draw the public's attention to the damage done by the radical feminist movement. Many lost their jobs and none of them were able to find a publisher for their books. Men have been thrown out of their own houses and unjustly accused of domestic violence towards their partners, and some of sexually abusing their children. The legitimate interests of men in Western society are being systematically assaulted by radical feminists and this book goes a long way to providing the evidence. Men are starting to campaign more effectively for their interests, though they have a long way to go before they halt the tide of radical feminist influence, let alone start to reverse it. Feminists can also expect more challenging from another quarter. An increasing number of women are summoning up the courage to openly criticise them. This shouldn't surprise us, given that the vast majority of women don't share the radical feminists' political ideology. With every year that passes more women become aware of the damage man-hating and family-hating radical feminists wreak on society in general, and women's interests in particular. These women are becoming more vocal, and their number is on the rise... How much more damage will feminists be allowed to wreak before they're more widely recognised as the evil women they are?' This book provides long-awaited answers to over 50 of the most challenging questions in the modern era including: 1. Are you a misogynist if you only hate feminists? 2. What is feminism in the modern era? 3. How do radical feminists view the world? 4. Are feminists less intelligent than normal women? 5. Are feminists less attractive than normal women? 6. Do feminists suffer from PPS (Permanent Premenstrual Syndrome)? 7. Why do feminists deny the different natures of men and women? 8. Why must taxpayers stop financing Women's Studies and Gender Studies courses? 9. What are the big fat feminist fantasies, lies, delusions and myths? 10. Are feminists delusional? Is the pope a Catholic? Do bears crap in woods? 11. How are feminists killing men and women? 12. Are some feminists (e.g. Tracey Emin) a pain in the arts? The book contains an appendix of quotations and ends with a sample chapter titled ‘Would you like to have sex with my wife?' from Mike Buchanan's international bestseller ‘Two Men in a Car (a businessman, a chauffeur, and their holidays in France)'. It also contains the plate section from the book (16 photographs).