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Too often we try to quantify what can't actually be measured. We count people, but not individuals. We count exam results rather than intelligence, benefit claimants instead of poverty. The government has set itself 10,000 new targets. Politicians pack their speeches with skewed statistics: crime rates are either rising or falling depending on who is doing the counting. We are in a world in which everything is designed only to be measured. If it can't be measured it can be ignored. The problem is what numbers don't tell you - they won't interpret, they won't inspire, and they won't tell you precisely what causes what. In this book, David Boyle examines our obsession with numbers. He reminds us of the danger of taking numbers so seriously at the expense of what is non-measurable, non-calculable: intuition, creativity, imagination, and happiness.
Selling Spirituality shows how spirituality today functions as a powerful commodity in the global marketplace, promising to soothe away the ills of modern life whilst functioning as a silent form of economic, cultural and political restraint.
Ever get the feeling that things are falling apart? You're not alone. From bad banks to global warming it can all look hopeless, but what if everything could turn out, well, even better than before? What if the only thing holding us back is a lack of imagination and a surplus of old orthodoxies? In fascinating and iconoclastic detail - on everything from the cash in your pocket to the food on your plate and the shape of our working lives - Cancel the Apocalypse describes how the relentless race for economic growth is not always one worth winning, how excessive materialism has come at a terrible cost to our environment, and hasn't even made us any happier in the process. Simms believes passionately in the human capacity for change, and shows how the good life remains in our grasp. While global warming and financial meltdown might feel like modern day horsemen of the apocalypse, Simms shows how such end of the world scenarios offer us the chance for a new beginning.
Building Research Design in Education provides insights into the ways in which foundational knowledge of research and research processes can be applied in order to build rigorous research design. If your research is to have meaning and value, this text will enable you to make informed choices and decisions about your design, bearing in mind the complex ideas and theoretical framing needed to underpin it. Drawing on the research expertise of the contributors, this text initially introduces the foundations for differing ideas around epistemology and ontology, then splits into four parts looking at quantitative, qualitative and mixed methods research approaches as well as other possibilities for research, including newer or emerging forms of research. Throughout, good research design is shown as taking many shapes with its premise always being rooted in a clear understanding of what is known and what is knowable according to the researcher's world view, in harmony with epistemological and ontological roots. Chapters include learning activities, case examples of international research, essential reading, as well as further advanced reading suggestions, and online resources with additional exemplars and activities. This book is for the advanced student who already has an insight into the basics of research and is wanting to ensure a robust approach to research construction and reflection.
Services Marketing Management builds on the success of the previous editions, formally entitled 'The Management and Marketing of Services', to provide an easily digestible approach to the service industry with a specific focus on the management and marketing elements. This new edition has been thoroughly revamped to include pedagogical features such as exercises and mini cases throughout the text to consolidate learning and make it more student friendly. New content has been incorporated to bring the subject matter thoroughly up to date, for example featuring more on the Internet, the inclusion of material on call centres in respect of service delivery and service encounter; additional material on customer relationship management (CRM); consideration of frontline employees and internal marketing; and a discussion of revenue management issues in managing demand and capacity. Particularly suitable for students on marketing, business and hospitality courses who require a good grounding in the principles of services marketing, the practical implications are shown clearly and effectively demonstrate how the principles are applied in the real world. A web based lecturer resource accompanies the text.
This relevant and accessible work is a valuable resource for readers with an interest in AIDS policy and the social and economic implications of the pandemic.
Educational strategies have evolved over the years, due to research breakthroughs and the application of technology. By using the latest learning innovations, curriculum and instructional design can be enhanced and strengthened. The Handbook of Research on Driving STEM Learning With Educational Technologies is an authoritative reference source for the latest scholarly research on the implementation and use of different techniques of instruction in modern classroom settings. Featuring exhaustive coverage on a variety of topics including data literacy, student motivation, and computer-aided assessment, this resource is an essential reference publication ideally designed for academicians, researchers, and professionals seeking current research on emerging uses of technology for STEM education.
In the era of exponential advancement in technology and increasing globalization, marketing professionals need to run a neck-to-neck race with their competitors to gain and maintain a completive advantage. Marketing students and professionals need to learn the skills of marketing as applicable to this intense completive environment. However, only a few marketing management books truly capture and explain the concepts of marketing in an easily understandable and crisp manner. This book has been written to present the basics in a very lucid manner. It covers topics that are vital for the fundamental understanding of marketing. The contents of this book cover the curriculum applicable in a large number of universities at the UG and PG levels. Some case studies have been included for illustrating the application of the concepts of marketing.
The first comprehensive encyclopedia for the growing fields of media and communication studies, the Encyclopedia of Media and Communication is an essential resource for beginners and seasoned academics alike. Contributions from over fifty experts and practitioners provide an accessible introduction to these disciplines' most important concepts, figures, and schools of thought – from Jean Baudrillard to Tim Berners Lee, and podcasting to Peircean semiotics. Detailed and up-to-date, the Encyclopedia of Media and Communication synthesizes a wide array of works and perspectives on the making of meaning. The appendix includes timelines covering the whole historical record for each medium, from either antiquity or their inception to the present day. Each entry also features a bibliography linking readers to relevant resources for further reading. The most coherent treatment yet of these fields, the Encyclopedia of Media and Communication promises to be the standard reference text for the next generation of media and communication students and scholars.
A defining feature of Victorian Britain was its fascination with statistics, and this study shows how data influenced every aspect of Victorian culture and thought, from the methods of natural science and the struggle against disease, to the development of social administration, and the arguments and conflicts between social classes.