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In times of chaos, creativity and compassion are often the first causalities of our search for answers. We want to know what to do, yet we struggle to make sense of all the statistics, opinions, hype, and outrage competing for our attention. Coping with our increasingly complex and unpredictable lives takes a toll on our mental fitness. When we feel exhausted, overwhelmed, and rudderless, we make bad decisions. We settle for simplistic answers. We become susceptible to disinformation and the rantings of absolutists. We find ourselves avoiding people whose opinions we disagree with. The Surprising Power of Not Knowing What to Do is like a fitness regimen for your mind. The book explores the counterintuitive idea that being at a loss for what to do is an opportunity, not a problem. You will learn how to develop the mental stamina to deal with your most daunting challenges. You will discover strategies for accessing insights and options when you feel stuck. Most importantly, you will gain renewed faith in the possibility of a more creative and compassionate future.
An illuminating look at the surprising upside of ambiguity—and how, properly harnessed, it can inspire learning, creativity, even empathy Life today feels more overwhelming and chaotic than ever. Whether it’s a confounding work problem or a faltering relationship or an unclear medical diagnosis, we face constant uncertainty. And we’re continually bombarded with information, much of it contradictory. Managing ambiguity—in our jobs, our relationships, and daily lives—is quickly becoming an essential skill. Yet most of us don’t know where to begin. As Jamie Holmes shows in Nonsense, being confused is unpleasant, so we tend to shutter our minds as we grasp for meaning and stability, especially in stressful circumstances. We’re hard-wired to resolve contradictions quickly and extinguish anomalies. This can be useful, of course. When a tiger is chasing you, you can’t be indecisive. But as Nonsense reveals, our need for closure has its own dangers. It makes us stick to our first answer, which is not always the best, and it makes us search for meaning in the wrong places. When we latch onto fast and easy truths, we lose a vital opportunity to learn something new, solve a hard problem, or see the world from another perspective. In other words, confusion—that uncomfortable mental place—has a hidden upside. We just need to know how to use it. This lively and original book points the way. Over the last few years, new insights from social psychology and cognitive science have deepened our understanding of the role of ambiguity in our lives and Holmes brings this research together for the first time, showing how we can use uncertainty to our advantage. Filled with illuminating stories—from spy games and doomsday cults to Absolut Vodka’s ad campaign and the creation of Mad Libs—Nonsense promises to transform the way we conduct business, educate our children, and make decisions. In an increasingly unpredictable, complex world, it turns out that what matters most isn’t IQ, willpower, or confidence in what we know. It’s how we deal with what we don’t understand.
"A vivid depiction and real-world example of the personal and institutional impact of the Arbinger Institute's transformative ideas (Leadership and Self-Deception; 1.4 million copies sold) within a healthcare organization--The HG nursing homes. In general, nursing homes are scorned healthcare institutions--but it was in these transformed HG homes that Kimberly White discovered a new way of "seeing" people and underwent her own personal transformation. Both HG and White shifted their perspective and mindset based on their adoption of The Arbinger Institute's basic principles. Without realizing it, we tend to treat people as objects. We see them solely in terms of their usefulness to us. This invites tension and conflict, and changing this mindset is at the heart of the Arbinger Institute's work. This book is a moving true story of an unhappy woman whose life and family were transformed when she began researching how Arbinger's ideas were being implemented in nursing homes. Kimberly White was astonished to discover that those who choose to care for the elderly and ill, earning low pay in a maligned industry, were nevertheless full of satisfaction, compassion and love because of their ability to see their patients as real and true and valuable people. White's research became a personal exploration of how to see the people in her own life as people in that same profound way. When she did, everything in her life and her world changed--and the reader's will too"--
An authentic novel about growing up in an Asian immigrant family with a mother who is suffering from a debilitating mental illness. Anna Chiu has her hands full. When she's not looking after her brother and sister or helping out at her father's restaurant, she's taking care of her mother, whose debilitating mental illness keeps her in bed most days. Her father's new delivery boy, Rory, is a welcome distraction and even though she knows that things aren't right at home, she's starting to feel like she could be a normal teen.But when her mother finally gets out of bed, things go from bad to worse. And as her mother's condition worsens, Anna and her family question everything they understand about themselves and each other.The Surprising Power of a Good Dumpling is a heart-wrenching, true-to-life exploration through the often neglected crevices of culture, mental illness, and family. Its strong themes are balanced by a beautiful romance making it a feel-good, yet important read.
In a tech-dominated world, the most needed degrees are the most surprising: the liberal arts. Did you take the right classes in college? Will your major help you get the right job offers? For more than a decade, the national spotlight has focused on science and engineering as the only reliable choice for finding a successful post-grad career. Our destinies have been reduced to a caricature: learn to write computer code or end up behind a counter, pouring coffee. Quietly, though, a different path to success has been taking shape. In You Can Do Anything, George Anders explains the remarkable power of a liberal arts education - and the ways it can open the door to thousands of cutting-edge jobs every week. The key insight: curiosity, creativity, and empathy aren't unruly traits that must be reined in. You can be yourself, as an English major, and thrive in sales. You can segue from anthropology into the booming new field of user research; from classics into management consulting, and from philosophy into high-stakes investing. At any stage of your career, you can bring a humanist's grace to our rapidly evolving high-tech future. And if you know how to attack the job market, your opportunities will be vast. In this book, you will learn why resume-writing is fading in importance and why "telling your story" is taking its place. You will learn how to create jobs that don't exist yet, and to translate your campus achievements into a new style of expression that will make employers' eyes light up. You will discover why people who start in eccentric first jobs - and then make their own luck - so often race ahead of peers whose post-college hunt focuses only on security and starting pay. You will be ready for anything.
A brilliant tour of mathematical thought and a guide to becoming a better thinker, How Not to Be Wrong shows that math is not just a long list of rules to be learned and carried out by rote. Math touches everything we do; It's what makes the world make sense. Using the mathematician's methods and hard-won insights-minus the jargon-professor and popular columnist Jordan Ellenberg guides general readers through his ideas with rigor and lively irreverence, infusing everything from election results to baseball to the existence of God and the psychology of slime molds with a heightened sense of clarity and wonder. Armed with the tools of mathematics, we can see the hidden structures beneath the messy and chaotic surface of our daily lives. How Not to Be Wrong shows us how--Publisher's description.
For fans of Eckhart Tolle—a guide to mastering self-awareness through direct experience rather than old presumptions or harmful thought patterns Through decades of martial arts and meditation practice, Peter Ralston discovered a curious and paradoxical fact: that true awareness arises from a state of not-knowing. Even the most sincere investigation of self and spirit, he says, is often sabotaged by our tendency to grab too quickly for answers and ideas as we retreat to the safety of the known. This "Hitchhiker’s Guide to Awareness" provides helpful guideposts along an experiential journey for those Western minds predisposed to wandering off to old habits, cherished presumptions, and a stubbornly solid sense of self. With ease and clarity, Ralston teaches readers how to become aware of the background patterns that they are usually too busy, stressed, or distracted to notice. The Book of Not Knowing points out the ways people get stuck in their lives and offers readers a way to make fresh choices about every aspect of their lives—from a place of awareness instead of autopilot.
Praise is the only path to God--at least this is what many of us have been taught. But the notion that we have to be positive all the time, putting on a happy face through anger, frustration, and pain, hinders our ability not only to heal ourselves and society, but to have an authentic relationship with the Divine. We long to connect with God over the very real sorrow in our lives and in the world around us, but so many of us were never shown how. This lack of knowing how to lament--an ancient practice of expressing anger and pain to God--damages us personally and spiritually. Pastor Abby Norman is here to tell us that we can talk to God like that. In her fresh, tell-it-like-it-is voice, she unpacks the power of lament, providing us with the tools and the grace-filled permission to heal the problems we have been ignoring for too long. She shows us how to express our laments to God and to each other when things are definitely not okay. And through this process we will discover a richer connection with God--who has wanted nothing more than our whole selves from the start.
The New York Times bestseller that gives readers a paradigm-shattering new way to think about motivation from the author of When: The Scientific Secrets of Perfect Timing Most people believe that the best way to motivate is with rewards like money—the carrot-and-stick approach. That's a mistake, says Daniel H. Pink (author of To Sell Is Human: The Surprising Truth About Motivating Others). In this provocative and persuasive new book, he asserts that the secret to high performance and satisfaction-at work, at school, and at home—is the deeply human need to direct our own lives, to learn and create new things, and to do better by ourselves and our world. Drawing on four decades of scientific research on human motivation, Pink exposes the mismatch between what science knows and what business does—and how that affects every aspect of life. He examines the three elements of true motivation—autonomy, mastery, and purpose-and offers smart and surprising techniques for putting these into action in a unique book that will change how we think and transform how we live.
Don't fly blind. See how the power of experiments works for you. When it comes to improving customer experiences, trying out new business models, or developing new products, even the most experienced managers often get it wrong. They discover that intuition, experience, and big data alone don't work. What does? Running disciplined business experiments. And what if companies roll out new products or introduce new customer experiences without running these experiments? They fly blind. That's what Harvard Business School professor Stefan Thomke shows in this rigorously researched and eye-opening book. It guides you through best practices in business experimentation, illustrates how these practices work at leading companies, and answers some fundamental questions: What makes a good experiment? How do you test in online and brick-and-mortar businesses? In B2B and B2C? How do you build an experimentation culture? Also, best practice means running many experiments. Indeed, some hugely successful companies, such as Amazon, Booking.com, and Microsoft, run tens of thousands of controlled experiments annually, engaging millions of users. Thomke shows us how these and many other organizations prove that experimentation provides significant competitive advantage. How can managers create this capability at their own companies? Essential is developing an experimentation organization that prizes the science of testing and puts the discipline of experimentation at the center of its innovation process. While it once took companies years to develop the tools for such large-scale experiments, advances in technology have put these tools at the fingertips of almost any business professional. By combining the power of software and the rigor of controlled experiments, today's managers can make better decisions, create magical customer experiences, and generate big financial returns. Experimentation Works is your guidebook to a truly new way of thinking and innovating.