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In 2016, Googleâ??s Site Reliability Engineering book ignited an industry discussion on what it means to run production services todayâ??and why reliability considerations are fundamental to service design. Now, Google engineers who worked on that bestseller introduce The Site Reliability Workbook, a hands-on companion that uses concrete examples to show you how to put SRE principles and practices to work in your environment. This new workbook not only combines practical examples from Googleâ??s experiences, but also provides case studies from Googleâ??s Cloud Platform customers who underwent this journey. Evernote, The Home Depot, The New York Times, and other companies outline hard-won experiences of what worked for them and what didnâ??t. Dive into this workbook and learn how to flesh out your own SRE practice, no matter what size your company is. Youâ??ll learn: How to run reliable services in environments you donâ??t completely controlâ??like cloud Practical applications of how to create, monitor, and run your services via Service Level Objectives How to convert existing ops teams to SREâ??including how to dig out of operational overload Methods for starting SRE from either greenfield or brownfield
The overwhelming majority of a software system’s lifespan is spent in use, not in design or implementation. So, why does conventional wisdom insist that software engineers focus primarily on the design and development of large-scale computing systems? In this collection of essays and articles, key members of Google’s Site Reliability Team explain how and why their commitment to the entire lifecycle has enabled the company to successfully build, deploy, monitor, and maintain some of the largest software systems in the world. You’ll learn the principles and practices that enable Google engineers to make systems more scalable, reliable, and efficient—lessons directly applicable to your organization. This book is divided into four sections: Introduction—Learn what site reliability engineering is and why it differs from conventional IT industry practices Principles—Examine the patterns, behaviors, and areas of concern that influence the work of a site reliability engineer (SRE) Practices—Understand the theory and practice of an SRE’s day-to-day work: building and operating large distributed computing systems Management—Explore Google's best practices for training, communication, and meetings that your organization can use
Can a system be considered truly reliable if it isn't fundamentally secure? Or can it be considered secure if it's unreliable? Security is crucial to the design and operation of scalable systems in production, as it plays an important part in product quality, performance, and availability. In this book, experts from Google share best practices to help your organization design scalable and reliable systems that are fundamentally secure. Two previous O’Reilly books from Google—Site Reliability Engineering and The Site Reliability Workbook—demonstrated how and why a commitment to the entire service lifecycle enables organizations to successfully build, deploy, monitor, and maintain software systems. In this latest guide, the authors offer insights into system design, implementation, and maintenance from practitioners who specialize in security and reliability. They also discuss how building and adopting their recommended best practices requires a culture that’s supportive of such change. You’ll learn about secure and reliable systems through: Design strategies Recommendations for coding, testing, and debugging practices Strategies to prepare for, respond to, and recover from incidents Cultural best practices that help teams across your organization collaborate effectively
Although service-level objectives (SLOs) continue to grow in importance, there’s a distinct lack of information about how to implement them. Practical advice that does exist usually assumes that your team already has the infrastructure, tooling, and culture in place. In this book, recognized SLO expert Alex Hidalgo explains how to build an SLO culture from the ground up. Ideal as a primer and daily reference for anyone creating both the culture and tooling necessary for SLO-based approaches to reliability, this guide provides detailed analysis of advanced SLO and service-level indicator (SLI) techniques. Armed with mathematical models and statistical knowledge to help you get the most out of an SLO-based approach, you’ll learn how to build systems capable of measuring meaningful SLIs with buy-in across all departments of your organization. Define SLIs that meaningfully measure the reliability of a service from a user’s perspective Choose appropriate SLO targets, including how to perform statistical and probabilistic analysis Use error budgets to help your team have better discussions and make better data-driven decisions Build supportive tooling and resources required for an SLO-based approach Use SLO data to present meaningful reports to leadership and your users
Organizations big and small have started to realize just how crucial system and application reliability is to their business. Theyâ??ve also learned just how difficult it is to maintain that reliability while iterating at the speed demanded by the marketplace. Site Reliability Engineering (SRE) is a proven approach to this challenge. SRE is a large and rich topic to discuss. Google led the way with Site Reliability Engineering, the wildly successful Oâ??Reilly book that described Googleâ??s creation of the discipline and the implementation thatâ??s allowed them to operate at a planetary scale. Inspired by that earlier work, this book explores a very different part of the SRE space. The more than two dozen chapters in Seeking SRE bring you into some of the important conversations going on in the SRE world right now. Listen as engineers and other leaders in the field discuss: Different ways of implementing SRE and SRE principles in a wide variety of settings How SRE relates to other approaches such as DevOps Specialties on the cutting edge that will soon be commonplace in SRE Best practices and technologies that make practicing SRE easier The important but rarely explored human side of SRE David N. Blank-Edelman is the bookâ??s curator and editor.
A comprehensive guide with basic to advanced SRE practices and hands-on examples. KEY FEATURES ● Demonstrates how to execute site reliability engineering along with fundamental concepts. ● Illustrates real-world examples and successful techniques to put SRE into production. ● Introduces you to DevOps, advanced techniques of SRE, and popular tools in use. DESCRIPTION Hands-on Site Reliability Engineering (SRE) brings you a tailor-made guide to learn and practice the essential activities for the smooth functioning of enterprise systems, right from designing to the deployment of enterprise software programs and extending to scalable use with complete efficiency and reliability. The book explores the fundamentals around SRE and related terms, concepts, and techniques that are used by SRE teams and experts. It discusses the essential elements of an IT system, including microservices, application architectures, types of software deployment, and concepts like load balancing. It explains the best techniques in delivering timely software releases using containerization and CI/CD pipeline. This book covers how to track and monitor application performance using Grafana, Prometheus, and Kibana along with how to extend monitoring more effectively by building full-stack observability into the system. The book also talks about chaos engineering, types of system failures, design for high-availability, DevSecOps and AIOps. WHAT YOU WILL LEARN ● Learn the best techniques and practices for building and running reliable software. ● Explore observability and popular methods for effective monitoring of applications. ● Workaround SLIs, SLOs, Error Budgets, and Error Budget Policies to manage failures. ● Learn to practice continuous software delivery using blue/green and canary deployments. ● Explore chaos engineering, SRE best practices, DevSecOps and AIOps. WHO THIS BOOK IS FOR This book caters to experienced IT professionals, application developers, software engineers, and all those who are looking to develop SRE capabilities at the individual or team level. TABLE OF CONTENTS 1. Understand the World of IT 2. Introduction to DevOps 3. Introduction to SRE 4. Identify and Eliminate Toil 5. Release Engineering 6. Incident Management 7. IT Monitoring 8. Observability 9. Key SRE KPIs: SLAs, SLOs, SLIs, and Error Budgets 10. Chaos Engineering 11. DevSecOps and AIOps 12. Culture of Site Reliability Engineering
Pioneered by Google in its quest to create more scalable and reliable large-scale software systems, Site Reliability Engineering (SRE) has established itself as one of today's fastest-growing areas of innovation in DevOps and software engineering. Establishing SRE Foundations offers a concise and practical introduction to SRE that focuses specifically on how to drive successful adoption in your own software delivery organization. It presents a step-by-step approach to establishing the right cultural, organizational, technical process foundations, getting to a minimum viable SRE as quickly as feasible, and improving from there. Dr. Vladyslav Ukis illuminates SRE's core concepts and rationale, and answers essential questions such as: What does it take to drive SRE adoption where development organizations haven't done operations before, and ops organizations haven't closely collaborated with them? What if your operations organization is already struggling to operate its products? How can organizational buy-in for SRE be achieved? How much time will it take, and how fast can SRE be adopted at scale? How can you be effective in leading an SRE initiative?
Completely reorganised and comprehensively rewritten for its second edition, this guide to reliability-centred maintenance develops techniques which are practised by over 250 affiliated organisations worldwide.
Today, software engineers need to know not only how to program effectively but also how to develop proper engineering practices to make their codebase sustainable and healthy. This book emphasizes this difference between programming and software engineering. How can software engineers manage a living codebase that evolves and responds to changing requirements and demands over the length of its life? Based on their experience at Google, software engineers Titus Winters and Hyrum Wright, along with technical writer Tom Manshreck, present a candid and insightful look at how some of the worldâ??s leading practitioners construct and maintain software. This book covers Googleâ??s unique engineering culture, processes, and tools and how these aspects contribute to the effectiveness of an engineering organization. Youâ??ll explore three fundamental principles that software organizations should keep in mind when designing, architecting, writing, and maintaining code: How time affects the sustainability of software and how to make your code resilient over time How scale affects the viability of software practices within an engineering organization What trade-offs a typical engineer needs to make when evaluating design and development decisions
Designed to be easy to read and perfect for busy people who have little time, this unique book provides an introduction to the new concept of Failure Mapping by comparing typical functions in an organization which benefits from Failure Mapping to one without. Through examples it shows how individuals in different roles can have their effectiveness enhanced by having access to historical Failure Maps describing past failures. While few of the individual concepts are new, the approach described ties established concepts together in a new and comprehensive manner. This resource describes the process used to create Failure Maps that connect Malfunction Reports (Function - Behavior) with Failure Modes (Component - Condition) to help users clearly understand the most likely final disposition based only on the initial report and the statistics produced by historical experience. It is sure to be found useful by novice Reliability Engineers, Maintenance and Reliability Managers, Engineering Managers, Plant and Corporate Senior Staff and Executives looking for ways to enhance performance, and Consultants who may want to enrich their portfolio by adding this tool. Describes issues that are particularly important to creating Failure Maps that record failure histories in a manner that the records will be useful in the future. Explains how Failure Maps can be used to improve reliability by identifying Failure Mechanisms while at work. Details how Failure Maps can be used to improve reliability by identifying Defects before failures can occur. Describes how Failure Maps can be used to increase the effectiveness of the diagnostic and troubleshooting process as a part of any help desk activity. Explains how to use Failure Mapping as a tool to improve the effectiveness of "triage" as a part of failure response in high volume activities. Includes several forms found useful in recording Failure Maps and creating reports. Provides readers with tools needed to enhance and set up their own Failure Mapping program. Offers both new and more experienced plant and shop personnel with a tool they can use to develop a consistent understanding of Failure Mapping, the roles in a Failure Mapping organization and the steps in implementing a Failure Mapping process. Introduction Patterns and Relationships The Path to Failure Examples of Failure Mapping and Their Application Naturally Occurring Elements that can be Enhanced by Failure Mapping Structured Assessment Characteristics Evaluated During a Failure Mapping Assessment Assembling a Failure Mapping Process Conclusion Appendix References for Further Reading Index