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The first book on emotional intelligence (EI) written for nurses, this comprehensive resource delivers both the theoretical knowledge and practical skills to improve patient outcomes. Authored by one of the foremost experts in EI and nursing, the text discusses the foundations of EI and shows how EI skills can and should be applied to any practice setting in nursing. Using core concepts of EI and evidence-based research, this publication discusses the implications of EI on key nursing challenges such as burnout, patient safety, staff retention, conflict management, ethical decision-making, quality and safety, and wellness. Emotional Intelligence in Nursing addresses the application of EI skills in various arenas of clinical practice and in advanced practice nursing roles. Each chapter contains one or two case studies featuring a nurse or care team at a crossroads event. Sometimes the clinicians in the case studies use EI skills; sometimes they do not. The case study is then analyzed through the lens of the four basic EI abilities, highlighting key practical takeaways for the reader to absorb and incorporate into their own practice to provide better care for themselves, their care team, and their patients. Key Features: Demonstrates how the implementation of EI results in superior patient outcomes Provides a foundation in EI concepts and demonstrates its application in a variety of nursing practice settings Discusses implications of EI for teaching, burnout/thriving, staff retention, conflict management, and ethical considerations Presents real-life scenarios through case studies Address the needs of all nurses, from students to educators, from new nurses to nurse executives
An accessible, how-to guide that brings focus to the unique skills that comprise emotional intelligence and incorporate these tools into your life. EMOTIONAL INTELLIGENCE: THE #1 PREDICTOR OF PROFESSIONAL SUCCESS AND PERSONAL EXCELLENCE In today's fast-paced world of competitive workplaces and chaotic personal lives, each of us is searching for effective tools that can make our schedules, behaviors, and relationships more manageable. The Emotional Intelligence Quickbook shows us how understanding and utilizing emotional intelligence can be the key to exceeding our goals and achieving our fullest potential. Authors Bradberry and Greaves use their years of experience as emotional intelligence researchers, consultants, and speakers to revitalize our current understanding of emotional intelligence. They have combined their latest research on emotional intelligence with a quick, easy-to-use format and cut-to-the-chase information to demonstrate how this other kind of "smart" helps us to decrease our stress, increase our productivity, understand our emotions as they happen, and interact positively with those around us. The Emotional Intelligence Quickbook brings this concept to light in a way that has not been done before -- making EQ practical and easy to apply in every aspect of our daily lives. The Quickbook will help you to: -Engage the four unique areas of EQ: self-awareness, self-management, social awareness, and relationship management -Increase your EQ through the use of these skill-building techniques -Apply your EQ at work to develop leadership skills and improve teamwork, making you a better manager and a more desirable employee -Practice your EQ outside the office environment to benefit your relationships with loved ones, making you a better partner and parent -Access the link between your EQ and your physical well-being to improve your overall health -Measure your current EQ through access to the authors' bestselling online Emotional Intelligence Appraisal
A quantitative research study of the relationship between emotional intelligence and nurse job satisfaction was conducted at a community hospital. Research has shown that nurse job satisfaction has been linked to retention and quality outocmes for patients and thus has been identified as an important factor by health-care organizations. The study was framed by three questions that asked whether significant relationships exist between emotional intelligence and job satisfaction of nurses in a community hospital setting, between experiential emotional inteligence and years of nursing experience, and between strategic emotional intelligence and nurse job satisfaction. A convenience sample of 57 nurses completed the Jobs-in-General survey and the Mayer, Salovey, Caruso Emotional Intelligence Test (MSCEIT) v2.0. Data were analyzed and a Pearson's r test calculated. The results showed no significant correlation between emotional intelligence and nurse job satisfaction, no significant correlation between years of service and experiential emotional inteligence, and no significant correlation between strategic emotional intelligence and job satisfaction. Recommendations for future study include exploration of the relationship between job satisfaction and bedside practice for nurses. Future discussion of nursing as art and nursing as science may benefit from study of emotional intelligence in which emotional intelligence is viewed as trait as well as ability.
I felt like a caged animal.' This damning indictment by Dame Dorothy Tutin of her treatment in hospital at the age of 70 propelled her daughter Amanda Waring into a crusade to ensure that all older people in care are treated with kindness, compassion and dignity. Amanda is now a widely respected filmmaker, public speaker and teacher specialising in dignified care of the elderly. The Heart of Care distils her experiences, covering such topics as : the transition from home or hospital to care home ; creating person-centred, compassionate care homes; coping with dementia ; creativity and activity in care ; honouring and celebrating our elders ; maintaining spiritual and emotional care The Heart of Care encourages all carers to look into themselves and question their attitudes, prejudices and behaviour. Combining anecdote, reminiscence, practical advice and role-model exercises that really work, Amanda Waring gently motivates and educates us all to be better carers. Acknowledging that the path can be hard, she includes tips and advice to keep carers engaged and motivated when the going gets tough. As our population rapidly ages and more and more people find themselves researching options for care of the elderly, and as lurid and disturbing stories about substandard care hit the headlines on a daily basis, we all need to look closely at these issues. Essential reading for all who care for an elderly person, whether stranger or loved one, The Heart of Care promotes respect for the dignity and intrinsic worth of others, regardless of age or disability.
The ever-evolving field of management in today's corporate world is marked by constant disruptions and turbulence. The emergence of Artificial Intelligence (AI) and Emotional Intelligence (EI) presents opportunities for automation, optimization, and effective leadership, but it also raises concerns about job displacement and the need to bridge the gap between these two domains. AI and Emotional Intelligence for Modern Business Management: Bridging the Gap and Nurturing Success offers solutions to closing the knowledge gap. This book provides comprehensive insights and practical strategies to academic scholars, researchers, practitioners, educators, and students. Targeting a diverse audience, this book serves as a solution-oriented resource for navigating the complexities of AI and EI in business management. By addressing both AI and EI, the book equips readers with the necessary tools to integrate these domains seamlessly into modern business management practices, stimulating informed discussions, inspiring innovative approaches, and fostering a deeper understanding of the opportunities and challenges posed by these emerging fields.
The Covid-19 pandemic has had a significant global impact on our daily lives. At the center of the pandemic are healthcare workers who have faced a great psychological burden in attempting to counter the virus in both short and long terms contexts. The goal of this Research Topic is to offer new evidence on the mental health experiences of healthcare workers under the Covid 19 pandemic by taking on a broad global perspective. We are particularly interested in new evidence that extends the existing meta-analyses on the topic to build further knowledge.
Stress is the most common problem of life in this modern world. A person is exposed to various stressful situations throughout his life whether it is within the family, business organization or any other social, economic and cultural activity. The different situations such as emotional arousal, effort, fatigue, pain, fear, concentration, humiliation, loss of blood and even great failure or success are capable of producing stress. Burnout is a psychological syndrome that involves a prolonged response to work stressors. Burnout research had its roots in care giving and service occupations in which the core of the job was the relationship between provider and recipient. It regarded as the result of prolonged stress. The importance of burnout, both for the individual and the work place, lies in its relations to important outcomes. An emotional condition marked by tiredness loss of interest, or frustration that interferes with job performance Nursing shortage is real and it has a negative effect on patient outcome. Nursing personnel are the largest group of health care workers employed by the hospitals. Nurses by the nature of the work they do spend substantial portion of their time in deep personal involvement with their patients. They deal with persons who have severe psychological, physiological, emotional, and social problems. They are frequently involved in intimate interactions with patients who are charged with intense emotions of anger, embarrassment fear, or despair, because they work in high stress environment.