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YOU WANT CLARITY. You are tired of wondering, “What’s next?” You want to know if you are making the right decision. You are ready for fewer distractions, more direction, and a clear idea of where you want to go. AND YOU WANT IT NOW. You would take the initiative, if you only knew what steps to take. You don’t want life to happen to you. You are ready for life to start happening because of you. PURPOSE IS THE FACTOR. In The Purpose Factor, you will discover the most practical and effective process ever developed for finding and living out your purpose. Purpose is the single difference between simply existing and really living. It is what separates the successful from the standard, divides the top earners from the just-get-byers, and determines whether a company will grow and thrive or just barely survive. Your purpose will unlock the secret to living a meaningful life, building a successful career, and making a difference in the world. Knowing your purpose will determine how well you do and how far you go.
The relationships in your life will make the difference between happiness and misery. The right relationship will launch you to the heights of achievement; the wrong one will tether you to mediocrity. Your relationships will be your sources of greatest joy and your venues of greatest pain. Van Moody says, “When people show you who they are, pay attention.” We need to undertake the important task of evaluating our relationships intelligently. We need to recognize the people with whom God has called us to walk in mutually beneficial relationships and to identify those who will derail our destinies or hinder His purposes for our lives. It is high time we cultivate our Relational IQs, understanding not only how to build great relationships but also how to avoid or skillfully exit bad ones. Van Moody saw this need every day of his pastoral life, but he could not find a concise, practical resource for people who need to become more relationally savvy. He needed a beyond-the-basics study guide for Relational IQ. The People Factor is his solution. God works in our lives through our relationships. Yet, all too often, we get our relationship advice from the most toxic sources we can find. The People Factor is based on the most effective, trustworthy relationship book of all time: the Bible. If you hunger for a richer, more fulfilling life, your Relational IQ is the place to start. If you put The People Factor principles to work, you will become stronger, happier, and healthier in all your relationships. You will be a better spouse, a better friend, a better boss, a better parent, and a better person.
NEW YORK TIMES BESTSELLER • The true story of an ordinary mail carrier whose approach to work and life has the power to transform the everyday into the extraordinary—now in an updated twentieth-anniversary edition “This beloved business classic has inspired millions of people over the years, and today Mark Sanborn’s transformative insights are more timely and necessary than ever.”—Jon Gordon, author of The Energy Bus and co-author of The Coffee Bean Meet Fred. In this timeless and powerful book, Mark Sanborn, member of the Speaker Hall of Fame, recounts the true story of Fred, an ordinary USPS carrier who introduced himself one day shortly after Sanborn had moved to a new home in Denver. Fred, however, was no average mailman. As Sanborn came to discover, Fred was the kind of worker who exemplifies everything “right” with customer service. Did people want packages left on the porch or prefer a notice to pick them up at the post office? Fred made sure he knew the answer. When another delivery service left a package at the wrong house, Fred shepherded it safely to the intended recipient. Others might have seen delivering mail as routine work, but Fred seized the chance to find meaning in the mundane, competing with himself every day to find opportunities to make his customers smile. We’ve all encountered people like Fred. In this deeply inspiring book, Sanborn illuminates the four basic principles anyone can use to bring fresh energy and creativity to our work and life: how to make a tangible difference every day, build stronger relationships, create real value for others without spending a penny, and constantly reinvent yourself. In this updated edition, Sanborn speaks to the seismic changes that have transformed the world of work in recent years—with employees increasingly hungry for purpose in their jobs—and outlines the book’s fresh applications. By following his principles, you, too, can find more excitement, fulfillment, and success in your career—and in your life.
Discover the Art of Moment Making"It's time to live life in the Front Row(tm)'," says Jon Vroman, author of The Front Row Factor: Transform Your Life with The Art of Moment Making. This book is a collection of inspiring stories, compelling science, and life strategies that teaches you about the power of hope for the future and celebrating your past to bring power to the present moment.It helps readers cultivate an empowering mindset, create life-long relationships and design an environment where you can thrive regardless of life conditions.As the founder of Front Row Foundation, Jon has spent more than a decade helping children and adults with life threatening illnesses have a front row experience at the live event of their dreams. This book is everything you can learn about life from those fighting for it.More than anything, The Front Row Factor will challenge you to explore your values, establish priorities and reconnect you to a higher purpose and deeper meaning within your life. The author reveals timeless principles that help you Live Life In The Front Row(tm) so you can make the most of every moment, starting now.
The premier guide to combining verbal and nonverbal communication to gain confidence, establish credibility and make lasting impressions Yes—a small word, but the key to opening doors both professional and personal. The power of The Yes Factor gets you the job, the promotion, or the second date. But getting a "yes" can be tricky. Tonya Reiman explains how communication works—what the words you speak actually say about you, and how the perfect pitch can help you achieve your goals, convince your boss or client you should get the account, give a killer presentation, or win control of the remote (without ticking off your spouse!). Combining verbal and nonverbal tricks—identifying types of communicators, recognizing subconscious motivations, and adopting covert communication techniques-The Yes Factor is a simple approach to influencing and framing communication so that your message resounds clearly, ensuring that your ideas are implemented effectively and that you present your best possible self. A leading body language expert and Fox News contributor, Reiman's accessible prose, firsthand anecdotes, step-by-step advice, sidebars, diagrams, and short quizzes make The Yes Factor the ultimate how-to for exuding confidence, establishing authority, gaining credibility, and making the lasting impression that will get you a "yes" everytime. Watch a Video
Provides information on ways to connect with customers through social networks in order to create demand and sell more products.
"The book of Acts tells how the first Christians spread the Gospel efficiently for 200 years without possessing a single building. Our choice? To use their methods or ours. Read this book!"
What does it take for women to succeed in a male-dominated world? The Grit Factor. At age nineteen, Shannon Huffman Polson became the youngest woman ever to climb Denali, the highest mountain in North America. She went on to reach the summits of Mt. Rainier and Mt. Kilimanjaro and spent more than a decade traveling the world. Yet it was during her experience serving as one of the Army's first female attack helicopter pilots, and eventually leading an Apache flight platoon on deployment to Bosnia-Herzegovina, that she learned the lessons of leadership that forever changed her life. Where did these insights come from? From her own crucibles of experience—and from other women. In writing The Grit Factor, Polson made it her mission to connect with an elite pack of tough, impressive female iconoclasts who shared with her their candid stories of combat and career. This slate of decorated leaders includes Heather Penney, one of the first female F-16 pilots, who was put on a suicide mission for 9/11; General Ann Dunwoody, the first female four-star general in the Army; Amy McGrath, the first female Marine to fly the F/A-18 in combat and a 2020 candidate for the US Senate—and dozens of other unstoppable women who got there first, including Polson herself. These women led at the highest levels in the most complicated, challenging, and male-dominated organization in the world. Now, in the post–#MeToo era, when positive role models of women leading are needed as never before, Polson brings these voices together, sharing her own life lessons and theirs with storytelling flair, keen insight, and incisive analysis of current research. With its gripping narrative and relatable takeaways, The Grit Factor is both inspiring and pragmatic, a book that will energize and enlighten current and aspiring leaders everywhere—whether male or female.
Great leaders embrace a higher purpose to win. The Net Promoter System shines as their guiding star. Few management ideas have spread so far and wide as the Net Promoter System (NPS). Since its conception almost two decades ago by customer loyalty guru Fred Reichheld, thousands of companies around the world have adopted it—from industrial titans such as Mercedes-Benz and Cummins to tech giants like Apple and Amazon to digital innovators such as Warby Parker and Peloton. Now, Reichheld has raised the bar yet again. In Winning on Purpose, he demonstrates that the primary purpose of a business should be to enrich the lives of its customers. Why? Because when customers feel this love, they come back for more and bring their friends—generating good profits. This is NPS 3.0 and it puts a new take on the age-old Golden Rule—treat customers the way you would want a loved one treated—at the heart of enduring business success. As the compelling examples in this book illustrate, companies with superior NPS consistently deliver higher returns to shareholders across a wide array of industries. But winning on purpose isn't easy. Reichheld also explains why many NPS practitioners achieve just a small fraction of the system's full potential, and he presents the newest thinking and best practices for doing NPS right. He unveils the Earned Growth Rate (EGR): the first reliable, complementary accounting measure that can truly leverage the power of NPS. With keen insight and moving personal stories, Reichheld advances the thinking and practice of NPS. Winning on Purpose is your indispensable guide for inspiring customer love within your own teams and using Net Promoter to achieve both personal and business success.
(Business Leaders Edition Volume 4) Every enterprise needs leadership and great leaders are formed through both success and failure. Are you and your organization positioned properly for this new age of leadership? Adam Torres is here to help you move forward. In this latest edition of Mission Matters (Business Leaders Edition Volume 4), Torres features 18 top professionals who share their lessons on leadership. In these pages, through inspiring stories, you'll discover: How patient care and technology meet in the medical field. How digital transformation is imperative for companies. What creating your dream retirement looks like. How to create a result-driven culture in your company. How to pivot your marketing to survive crisis situations. Why cohesion is more important than engagement in an organization. And much more! Adam Torres is the co-founder of Mission Matters Media, a media and publishing company dedicated to the needs of business owners, entrepreneurs, and executives. An international speaker and the author of multiple bestselling books, Adam's advice has been featured in major publications such as Forbes, Inc., and Fox Business. Listen to Adam's popular podcast Mission Matters at MissionMatters.com.