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With the advent of new technology, new markets, and new products, the rapidly changing responsibilities of the professional housekeeper demand a resource manual for today’s lodging industry. In this Fourth Edition of The Professional Housekeeper, the authors address the evolving role of the professional housekeeper as a manager. No longer responsible only for cleaning duties and time schedules, today’s professional housekeeper must be knowledgeable about staff diversity issues, building relations with unions, and maximizing the uses of available technology while staying aware of the bottom line. The professional housekeeper must also be aware of growing health and safety concerns. This comprehensive text has been updated to include everything from the latest information on self-managed teams in cleaning, "green cleaning," and recycling, to technological advances in the industry. Students and teachers alike will find The Professional Housekeeper, Fourth Edition an invaluable reference for this ever-changing profession.
The wildly popular YouTube star behind Clean My Space presents the breakthrough solution to cleaning better with less effort Melissa Maker is beloved by fans all over the world for her completely re-engineered approach to cleaning. As the dynamic new authority on home and living, Melissa knows that to invest any of our precious time in cleaning, we need to see big, long-lasting results. So, she developed her method to help us get the most out of our effort and keep our homes fresh and welcoming every day. In her long-awaited debut book, she shares her revolutionary 3-step solution: • Identify the most important areas (MIAs) in your home that need attention • Select the proper products, tools, and techniques (PTT) for the job • Implement these new cleaning routines so that they stick Clean My Space takes the chore out of cleaning with Melissa’s incredible tips and cleaning hacks (the power of pretreating!) her lightning fast 5-10 minute “express clean” routines for every room when time is tightest, and her techniques for cleaning even the most daunting places and spaces. And a big bonus: Melissa gives guidance on the best non-toxic, eco-conscious cleaning products and offers natural cleaning solution recipes you can make at home using essential oils to soothe and refresh. With Melissa’s simple groundbreaking method you can truly live in a cleaner, more cheerful, and calming home all the time.
Now in its fifth edition, Professional Management of Housekeeping Operations is the essential practical introduction to the field, a complete course ranging from key principles of management to budgeting, from staff scheduling to cleaning. With expanded attention to leadership and training, budgeting and cost control, and the increasingly vital responsibility for environmentally safe cleaning, the latest edition of this industry standard also includes new case studies that help readers grasp concepts in a real-world setting. Instructor's Manual, Test Bank in both Word and Respondus formats, Photographs from the text, and PowerPoint Slides are available for download at www.wiley.com/college
The second edition of Housekeeping Management is written from a management perspective of the executive housekeeper in the lodging industry. The overarching concept of the text spotlights three major areas of expertise required for the success of lodging professionals: management of resources, administration of assets, and knowledge of technical operations. The text explores the role of the housekeeping department in hotel/lodging operations, and focuses mainly on the effective communication between the housekeeping, front office, and engineering and maintenance staff. This edition will have the same focus on the management- and administration-based philosophy from the 1st Edition, but with a stronger focus on the engineering aspects of housekeeping. The book also incorporates new concepts of energy conservation and risk management to address the latest sustainability and security trends in the industry, as well as updated information on guestroom technology.
"I am the housekeeper, the hired help with a messy past who cleans up other people's messy lives, the one who protects their messy little secrets." When Anne Morgan's successful boyfriend--who also happens to be her boss--leaves her for another woman, Anne finds herself in desperate need of a new job and a quiet place to recover. Meanwhile, her celebrity idol, Emma Helmsley (England's answer to Martha Stewart), is in need of a housekeeper, an opportunity which seems too good to be true. Through her books, website, and blog, Emma Helmsley advises her devoted followers on how to live a balanced life in a hectic world. Her husband, Rob, is a high profile academic, and her children, Jake and Lily, are well-adjusted teenagers. On the surface, they are the perfect family. But Anne soon finds herself intimately ensconced in the Helmsley's dirty laundry, both literally and figuratively. Underneath the dust, grime, and whimsical clutter, everyone has a secret to hide and Anne's own disturbing past threatens to unhinge everything."--
An afternoon at the races—laced with champagne and women—is just another event for Ethan Cartwright, until the very ordinary Daisy Donahue catches his eye. Daisy knows to keep her head down and to stay invisible amongst the throngs of designer-clad Australian socialites. But ruthless Ethan is intrigued by her and can't resist one passionate embrace! Daisy is devastated to be fired for a kiss—she needs her job! That's where Ethan comes in. He has a new role in mind: housekeeper by day, bedmate by night….
He is a brilliant maths professor with a peculiar problem - ever since a traumatic head injury some seventeen years ago, he has lived with only eighty minutes of short-term memory. She is a sensitive but astute young housekeeper with a ten-year-old son, who is entrusted to take care of him. Each morning, as the Professor and the Housekeeper are reintroduced to one another, a strange, beautiful relationship blossoms between them. The Professor may not remember what he had for breakfast, but his mind is still alive with elegant equations from the past. He devises clever maths riddles - based on her shoe size or her birthday - and the numbers, in all of their articulate order, reveal a sheltering and poetic world to both the Housekeeper and her little boy. With each new equation, the three lost souls forge an affection more mysterious than imaginary numbers, and a bond that runs deeper than memory. The Housekeeper and the Professoris an enchanting story about what it means to live in the present, and about the curious equations that can create a family where one before did not exist.
A guide to ``power talking'' offers fifty ways to maximize language and use words effectively as tools of persuasion. Reprint.
Working as a housekeeper was one of the most prestigious jobs a nineteenth and early twentieth century woman could want – and also one of the toughest. A far cry from the Downton Abbey fiction, the real life Mrs Hughes was up against capricious mistresses, low pay, no job security and gruelling physical labour. Until now, her story has never been told. The Housekeeper’s Tale reveals the personal sacrifices, bitter disputes and driving ambition that shaped these women’s careers. Delving into secret diaries, unpublished letters and the neglected service archives of our stately homes, Tessa Boase tells the extraordinary stories of five working women who ran some of Britain’s most prominent households. There is Dorothy Doar, Regency housekeeper for the obscenely wealthy 1st Duke and Duchess of Sutherland at Trentham Hall, Staffordshire. There is Sarah Wells, a deaf and elderly Victorian in charge of Uppark, West Sussex. Ellen Penketh is Edwardian cook-housekeeper at the sociable but impecunious Erddig Hall in the Welsh borders. Hannah Mackenzie runs Wrest Park in Bedfordshire – Britain’s first country-house war hospital, bankrolled by playwright J. M. Barrie. And there is Grace Higgens, cook-housekeeper to the Bloomsbury set at Charleston farmhouse in East Sussex for half a century – an era defined by the Second World War. Revelatory, gripping and unexpectedly poignant, The Housekeeper’s Tale champions the invisible women who ran the English country house. Normal0falsefalsefalseEN-GBX-NONEX-NONE