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Today, maybe more than any point in our history, facilitation--the philosophy, the skill, the process and the profession--is critical to our continued evolution as individuals, as groups, as organizations and as societies. To survive and thrive, we need to harness the power of facilitation to help us hold the authentic and intentional conversations that will help us understand ourselves, each other and the world around us. Thinking together is the only way we will be able to grow through the chaos and disruption and end up in a better place. 2020 has been an extraordinary year! A global pandemic, economic upheaval, leadership changes and system level changes that rival those not seen since the First and Second World Wars. But whether we think back on this as a time of growth, chaos or disruption, it is what we do next that will define the outcomes. Our collective purpose of writing this book was to inspire you, the reader, to discover and unleash the power of facilitation in yourself and in others. All solutions start with a conversation. This book is intended to help you begin your own very interesting conversations and our hope is that this book will act as the catalyst to help you do that. We also hope that you will be inspired to weave facilitation and facilitative principles throughout your life, your interactions, your thinking, your decision-making and your actions. But most of all we hope that you will take the ideas, examples and concepts described in the following chapters and apply them in your groups, organizations and communities.
The Secrets of Facilitation delivers a clear vision of facilitation excellence and reveals the specific techniques effective facilitators use to produce consistent, repeatable results with groups. Author Michael Wilkinson has trained thousands of managers, mediators, analysts, and consultants around the world to apply the power of SMART (Structured Meeting And Relating Techniques) facilitation to achieve amazing results with teams and task forces. He shows how anyone can use these proven group techniques in conflict resolution, consulting, managing, presenting, teaching, planning, selling, and other professional as well as personal situations.
Praise for Facilitating Group Learning "In this engaging and accessible book, George Lakey draws on a lifetime's experience to provide a highly practical resource to anyone seeking to understand and respond to the complexities of group work. The book will be invaluable to anyone trying to effect social change through groups while striving to stay simultaneously sane and employed." Stephen D. Brookfield, Distinguished University Professor, University of St. Thomas "I've been working with forms of direct education for many decades, and I found new ideas and inspirations in every chapter. For anyone involved in teaching, training, sharing skills, or leading groups, this book is an invaluable resource!" Starhawk, author, The Earth Path, Dreaming the Dark, and Webs of Power "George Lakey has inspired our union to engage in education in a way that challenges us to redefine social justice and equality in new and exciting ways. This book helps us to continue our journey to touch the souls of union members." Denis Lemelin, national president, Canadian Union of Postal Workers "Facilitating Group Learning will ease the way of all who venture into the white waters of facilitation. George clarifies the most basic, complex, and nagging challenges of facilitation, while honoring the realities of individual and social power dynamics and providing real-life examples from the path of continued growth and mastery. A rare gift!" Niyonu D. Spann, founding president, TRV Consulting and Beyond Diversity 101 "This book is a must-read for people who teach adults of any age, no matter what the subject, and care about doing it in ways that yield deep and abiding learning. Wonderfully well-written and rich with psychological and spiritual insights as well as practical strategies, it represents the fruits of a lifetime of transformational teaching and learning by one of the foremost adult educators of our time." Parker J. Palmer, author, The Courage to Teach, Let Your Life Speak, and The Heart of Higher Education
This book is a collection of inspiring, challenging and actionable reflections and recommendations on our time of crisis, the emerging civilization of compassion, six arenas of transformation, the "movement of movements," innovative leadership methods, global-local citizenship, and practices of care for self and others.
Making progress on complex, problematic situations requires a new approach to working together: transformative facilitation, a structured and creative process for removing the obstacles to fluid forward movement. It is becoming less straightforward for people to move forward together. They face increasing complexity and decreasing control. They need to work with more people from across more divides. In such situations, the most common ways of advancing—some people telling others what to do, or everyone just doing what they think they need to—aren't adequate. One better way is through facilitating. But the most common approaches to facilitating—bossy vertical directing from above or collegial horizontal accompanying from alongside—aren't adequate. They often leave the participants frustrated and yearning for breakthrough. This book describes a new approach: transformative facilitation. It doesn't choose either the bossy vertical or the collegial horizontal approach: it cycles back and forth between them. Rather than forcing or cajoling, the facilitator removes the obstacles that stand in the way of people contributing and connecting equitably. It enables people to bring their whole selves to the process. This book is for anyone who helps people work together to transform their situation, be it a professional facilitator, manager, consultant, coach, chairperson, organizer, mediator, stakeholder, or friend. It offers a broad and bold vision of the contribution that facilitation can make to helping people collaborate to make progress.
"The best book on collaboration ever written!" —Diane Flannery, founding CEO, Juma Ventures And now this classic book is even better—much better. Completely revised and updated, the second edition is loaded with new tools and techniques. Two powerful new chapters on agenda design A full section devoted to reaching closure More than twice as many tools for handling difficult dynamics 70 brand-new pages and over 100 pages significantly improved
Co-published with How can I apply learning and social justice theory to become a better facilitator?Should I prepare differently for workshops around specific identities?How do I effectively respond when things aren’t going as planned?This book is intended for the increasing number of faculty and student affairs administrators – at whatever their level of experience -- who are being are asked to become social justice educators to prepare students to live successfully within, and contribute to, an equitable multicultural society.It will enable facilitators to create programs that go beyond superficial discussion of the issues to fundamentally address the structural and cultural causes of inequity, and provide students with the knowledge and skills to work for a more just society. Beyond theory, design, techniques and advice on practice, the book concludes with a section on supporting student social action.The authors illuminate the art and complexity of facilitation, describe multiple approaches, and discuss the necessary and ongoing reflection process. What sets this book apart is how the authors illustrate these practices through personal narratives of challenges encountered, and by admitting to their struggles and mistakes.They emphasize the need to prepare by taking into account such considerations as the developmental readiness of the participants, and the particular issues and historical context of the campus, before designing and facilitating a social justice training or selecting specific exercises. They pay particular attention to the struggle to teach the goals of social justice education in a language that can be embraced by the general public, and to connect its structural and contextual analyses to real issues inside and outside the classroom. The book is informed by the recognition that “the magic is almost never in the exercise or the handout but, instead, is in the facilitation”; and by the authors’ commitment to help educators identify and analyze dehumanizing processes on their campuses and in society at large, reflect on their own socialization, and engage in proactive strategies to dismantle oppression.
How to get groups to work with one another within any business organization.
The best 'how-to' for encouraging consensus in firms and organizations. Communication within many organizations has been reduced to email, electronic file transfer, and hasty sound bytes at hurried meetings. More and more, people appear to have forgotten the value of wisdom gained by ordinary conversations. The Art of Focused Conversation convincingly restores this most human of attributes to prime place within businesses and organizations, and demonstrates what can be accomplished through the medium of focused conversation. Developed, tested, and extensively used by professionals in the field of organizational development, The Art of Focused Conversation is an invaluable resource for all those working to improve communications in firms and organizations.
As group facilitators, we can use methods like Open Space Technology, Future Search, and World Café to reliably evoke "group magic" when working with larger groups. Yet how can we tap into the generative power of self-organization when working with smaller groups - especially ones facing complex and conflict-laden issues? In From Conflict to Creative Collaboration: A User's Guide to Dynamic Facilitation, collaboration consultant Rosa Zubizarreta describes a ground-breaking facilitation method for transforming unproductive group friction into effective teamwork and innovation. Dynamic Facilitation's agile approach draws task groups into a co-creative "flow zone" - where participants create practical and innovative solutions while building trust, empathy, and authentic community. Some of the distinctive features of this approach include welcoming solutions initially and throughout the process, as a form of rapid prototyping, and using empathic listenint to create safety for both solutions (creative thinking) and concers (critical thinking). As we create a "map" of the different perspectives that are present, we support participants' own ability to recognize patterns and create new meaning.