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Tales of demise and decline have come to characterize news on the state of religion and congregations in America. In The Postindustrial Promise, author Anthony Healy finds that the changes in religious life and among congregations are being misunderstood. Instead of seeing the changes as the result of the presumed aspects of postmodern life—individualism, the collapse of social groups, and the scrapping of tradition—Healy sees what has occurred as a postindustrial transformation, in which an economy based on manufacturing has been replaced by one based on corporate and consumer services. This transformation has changed what we value and how we live, as well as how we work. It has also changed congregations and religious life, but not necessarily in the way that many people think. Contrary to the stories of decline, Healy finds that in this time of postindustrial dislocation people are again putting down religious roots. Congregations are making it possible for people to reconnect with the stories and traditions of previous generations and have become the places in society where the reembodying of religious and cultural narratives is taking place. Different from the postmodern script, this postindustrial explanation leads us to fresh insights into the change that has occurred among religious bodies, their congregants, and their communities. This book provides pastors, lay leaders, teachers, scholars, and seminarians with a solid grounding in the basic aspects of the postindustrial transformation and offers direction to help religious leaders develop responsive and viable places of ministry, mission, and program in this time of change.
Race, Class, and the Postindustrial City thoroughly explores the scholarship of William Julius Wilson, one of the nation's leading sociologists and public intellectuals, and the controversies surrounding his work. In addressing the connection between postindustrial cities and changing race relations, the author, who is not related to William Julius Wilson, shows how Wilson has synthesized competing theories of race relations, urban sociology, and public policy into a refocused liberal analysis of postindustrial America. Combining intellectual biography, the sociology of knowledge, and theoretical analyses of sociological debates relevant to African Americans, this book provides both appraisal and critique, ultimately assessing Wilson's contribution to the sociological canon.
How does an urban community come to terms with the loss of its future? The former socialist model city of Hoyerswerda is an extreme case of a declining postindustrial city. Built to serve the GDR coal industry, it lost over half its population to outmigration after German reunification and the coal industry crisis, leading to the large-scale deconstruction of its cityscape. This book tells the story of its inhabitants, now forced to reconsider their futures. Building on recent theoretical work, it advances a new anthropological approach to time, allowing us to investigate the postindustrial era and the futures it has supposedly lost.
The SAGE Handbook of the 21st Century City focuses on the dynamics and disruptions of the contemporary city in relation to capricious processes of global urbanisation, mutation and resistance. An international range of scholars engage with emerging urban conditions and inequalities in experimental ways, speaking to new ideas of what constitutes the urban, highlighting empirical explorations and expanding on contributions to policy and design. The handbook is organised around nine key themes, through which familiar analytic categories of race, gender and class, as well as binaries such as the urban/rural, are readdressed. These thematic sections together capture the volatile processes and intricacies of urbanisation that reveal the turbulent nature of our early twenty-first century: Hierarchy: Elites and Evictions Productivity: Over-investment and Abandonment Authority: Governance and Mobilisations Volatility: Disruption and Adaptation Conflict: Vulnerability and Insurgency Provisionality: Infrastructure and Incrementalism Mobility: Re-bordering and De-bordering Civility: Contestation and Encounter Design: Speculation and Imagination This is a provocative, inter-disciplinary handbook for all academics and researchers interested in contemporary urban studies.
Sociology in Today's World explores why sociology is important and relevant to everyday life. It teaches students how to think sociologically, not just what to think, and shows how sociology can help us make sense of our lives. It comprehensively covers key aspects and current issues in Australian and New Zealand society, whilst emphasising the importance of diversity and a global perspective.
Now that we’re moving from a product economy to a digital service economy, software is becoming critical for navigating our everyday lives. The quality of your service depends on how well it helps customers accomplish goals and satisfy needs. Service quality is not about designing capabilities, but about making—and keeping—promises to customers. To help you improve customer satisfaction and create positive brand experiences, this pragmatic book introduces a transdisciplinary approach to digital service delivery. Designing a resilient service today requires a unified effort across front-office and back-office functions and technical and business perspectives. You’ll learn how make IT a full partner in the ongoing conversations you have with your customers. Take a unique customer-centered approach to the entire service delivery lifecycle Apply this perspective across development, operations, QA, design, project management, and marketing Implement a specific quality assurance methodology that unifies those disciplines Use the methodology to achieve true resilience, not just stability
By exploring the work of the Frankfurt school today, this book helps to define the very field of cultural studies.
The United Nations predicts that by the year 2050 almost 70% of the planet’s population will be living in cities. The onus on social scientists is to explain the contemporary challenges posed by the urbanization of the world. A growing body of literature raises the alarm about the precarity of human existence in the uncertain conditions of rapidly transforming contemporary cities. This volume brings together a diverse collection of new ethnographies of precarious lives in various cities of the world. The specific focus on post-industrial cities in the UK allows for a wider consideration of the urban conditions and the political and economic climates which combine to produce extremely precarious living conditions for urban populations elsewhere in the world.The productive consequence of the comparisons and contrasts of various urban contexts, made possible by the volume, is an analytical focus on what it means for humans to live and occupy different subject positions under the advancing conditions of contemporary global capitalism. The volume’s chapters are also united by the shared commitment of early career social science scholars to ethnography as a research method. This gives a common methodological focus to diverse topics of substantive concern located in various cities of the world from Manchester, Newcastle and Salford in the north of England, to Detroit in the USA, Rio de Janeiro in Brazil, Turin in Italy and Beirut in Lebanon. Ethnography, relying as it does on long-term participant observation and in-depth open-ended interviewing, is uniquely valuable as a resource for bringing to life the unpredictable ways in which humans survive and develop forms of resilience among, for example, the ruins of dying cities. Ethnography also enables social scientists to understand and add depth to the surprising stories and apparent contradictions of everyday protest in the face of the increasing privatization of the public good and extreme inequalities of wealth. Ethnographically grounded analyses of urban life are therefore uniquely positioned to explain and critically analyse the new politics of popular resistance as the people who feel ‘left behind’ by society, or expelled from what might be described as the ‘exclusification’ of urban environments, push back against an economy and politics that appears to exist only for the private benefit of an indifferent elite population.
This classic study of the American working class, originally published in 1973, is now back in print with a new introduction and epilogue by the author. An innovative blend of first-person experience and original scholarship, Aronowitz traces the historical development of the American working class from post-Civil War times and shows why radical movements have failed to overcome the forces that tend to divde groups of workers from one another. The rise of labor unions is analyzed, as well as their decline as a force for social change. Aronowitz’s new introduction situates the book in the context of developments in current scholarship and the epilogue discusses the effects of recent economic and political changes in the American labor movement.