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Building a peak performing organization is not easy or else everybody would be achieving this goal. Organizations today are facing heightened challenges in remaining competitive in a more demanding global business environment. New technology, customer expectation, outsourcing, low cost competitors and needs for both higher performance and more inno
This international collection of essays from leading authorities in the field of organizational studies, combines empirical and theoretical evidence and analyses how effective human resource management can lead to successful organizations.
An innovative approach to driving maximum performance at all levels of an organization Peak Performance Culture: The Five Metrics of Operational Excellence is a step-by-step roadmap to achieving optimal organizational development in your company or association. This practical guide helps you accurately evaluate the current state of your company and create a strategy that maximizes its future success. Author Dave Mitchell, building upon concepts introduced in his bestselling books The Power of Understanding People and The Power of Understanding, provides new applications, effective real-world tactics, powerful organizational assessment tools, and much more. The book addresses the five critical factors for organizational success: vertical alignment, horizontal alignment, leadership ideology and corporate culture, employee experience, and customer experience. Each comprehensive chapter introduces a key component to peak performance culture — containing a detailed definition of the component, illustrative examples, expert insights, and practical considerations relevant to a diverse range of real-world situations. This must-have guide: Features exercises and assessments to identify organizational metrics drawn from 25 years of work with client organizations such as Allstate Insurance, Bank of America, Universal Studios, Hilton Worldwide, Walt Disney World, and hundreds more Explores best practices for implementing policies, procedures, and philosophies that align with an organization's mission, values, and strategy Discusses individual characteristics of high performers, how to enhance teamwork, the relationships between functional units within an organization, and employee recruitment, selection, and onboarding Addresses issues surrounding how employees responsible for customer satisfaction are experiencing their organizations Provides tools for continually evaluating and improving customer experience, including a pragmatic model that can be applied to any organization Whether your company needs to correct performance problems, or is already successful but seeking even higher levels of success, Peak Performance Culture: The Five Metrics of Operational Excellence will prove to be an invaluable resource for any organization.
Drive long-term profits and growth by making the company a place your employees love.In Great Company presents a practical approach to ensure that your employees perform at their highest possible levels. It’s not about increasing salaries, offering huge bonuses, or investing in the latest employee engagement tools. The real answer is simpler, deeper, and longer-lasting: getting your people to love where they work. Founder and CEO of one of today’s top leadership development firms, Best Practices Institute, Louis Carter takes you step by step through the process of building a lasting emotional connection between your staff and your company. Carter’s proven strategy is founded on five key principles: collaboration, optimism, values, respect, and performance. Fuse them together, and your company will be the envy of your industry.This groundbreaking guide provides everything you need to create an environment where people have a strong sense of belonging—a place where people finally feel like they’re part of something big, where employees want to work collaboratively and creatively, where your staff and your company grow together. Bridge the engagement gap by ensuring that every member of your team spends their entire work day in great company.
No organization made up of human beings is immune from the all-too-common meeting gripes: those that fail to engage, those that inadvertently encourage participants to tune out, and those that blatantly disregard participants' time. In The Surprising Science of Meetings, Steven G. Rogelberg draws from extensive research, analytics and data mining, and survey interviews to share the proven techniques that help managers and employees change the way they run meetings and upgrade the quality of their working hours.
The worlds best sports organizations reveal how their teams keep on winning - and how any business can use their methods to get to the top and stay there. Teams such as the Australian Cricket Team, FC Bayern Munich, the All Blacks and Williams Formula 1 have all experienced unparalleled success in their sports, maintained year after year even as individuals on the team come and go. In their search for the principles of excellence the authors analysed the highly effective organizations which carry out the operations behind the scenes which enable the teams to achieve these astonishing levels of success, amassing hard evidence and interviewing key inspirational players both on and off the field. Icons such as Michael Jordan, Frank Williams, Franz Beckenbauer, Sir Donald Bradman, Sir Peter Blake and Jonah Lomu are among the many figures who assisted them in their research. The result is the elite theory of Peak Performing Organizations (PPO). The authors have identified consistent practices for nurturing peak performance and key techniques which will unlock effectiveness - lessons which can be applied to all business to achieve sustainable success.
Publisher Fact Sheet Renowned business teams expert reveals what motivates employees to succeed.
Are you a Formula 1 buff? Even if you are not, have you had a chance to watch a Formula 1 (F1) race? It is probably the most grueling race in the world, where only the best qualify. These drivers are daredevils, deeply passionate about the sport and have nerves of steel. They are backed by great machines, great automobile research and great support teams. There is nothing really that sets one F1 driver apart from the other among the top 10. If that is so, how is it that some of them win consistently? How are F1 drivers like Lewis Hamilton and Mark Webber so consistent in winning the race every time? What separates winners from those who “almost win”? If this question bothers you, then Pit Stops for Peak Performance is for you. In a race where winning depends on speed and your ability to race ahead of others, what really differentiates winners from others are your SMART STOPS. This includes planned stops as well as unplanned stops. These stops in Formula 1 lingo are called PIT STOPS. Pit stops can make or break a race. “A lot of races are won in the pit,” according to IndyCar driver Will Power. Isn’t your work as a manager like the Formula 1 race where you are racing for excellence through the year? If pit stops differentiate the winners from others, how smart are your pit stops? You will learn how to: • Achieve high performance • Set and achieve reasonable and realistic goals • Develop teams and motivate them • Analyze the markets – customers, distributors and competitors • Become more productive and strategic KANTI GOPAL KOVVALI is the founder and CEO of a change management consultancy firm, Institution Builders HR Solutions Pvt Ltd (www.institutionbuilders.com). He is an OD specialist with significant expertise in large-scale change methodologies and building high performance work cultures.
The secret of achieving and sustaining organizational excellence revealed In an ever-changing world where only a third of excellent organizations stay that way over the long term, and where even fewer are able to implement successful change programs, leaders are in need of big ideas and new tools to thrive. In Beyond Performance, McKinsey & Company's Scott Keller and Colin Price give you everything you need to build an organization that can execute in the short run and has the vitality to prosper over the long term. Drawing on the most exhaustive research effort of its kind on organizational effectiveness and change management, Keller and Price put hard science behind their big idea: that the health of an organization is equally as important as its performance. In the book's foreword, management guru Gary Hamel refers to this notion as "a new manifesto for thinking about organizations." The authors illustrate why copying management best practices from other companies is more dangerous than helpful Clearly explains how to determine the mutually reinforcing combination of management practices that best fits your organization's context Provides practical tools to achieve superior levels of performance and health through a staged change process: aspire, assess, architect, act, and advance. Among these are new techniques for dealing with those aspects of human behavior that are seemingly irrational (and therefore confound even the smartest leaders), yet entirely predictable Ultimately, building a healthy organization is an intangible asset that competitors copy at their peril and that enables you to skillfully adapt to and shape your environment faster than others—giving you the ultimate competitive advantage.
Drawing on research from the fields of neuroscience, faculty development, work productivity, positive psychology, and resilience, The Peak Performing Professor is filled with techniques, strategies, and practical tools for managing the complexities of academic life while maximizing professional potential. This much-needed resource reveals the four skill sets (PACE) that enhance peak performance and shows faculty step-by-step how to: Power their work and lives with purpose and meaning. Align all of their activities with that purpose. Connect with mutually helpful colleagues and intimates. Energize themselves to thrive in this interesting and engaging career. To help develop these essential skills, the book contains exercises that can help faculty hone their abilities to anchor their work, roles, and use of time in their most deeply held values; to integrate their personal and professional lives into a seamless whole; to experience more work-life balance; and, ultimately, to create a legacy of a life well-lived. Administrators will also find the book a useful tool for guiding their faculty to produce, stay engaged, and experience job satisfaction. "The first time I saw Susan present her Pyramid of Power model, I knew I needed to learn more. This book provides both the ideas and the practical advice that can help faculty and faculty developers make our lives more effective and more livable." L. Dee Fink, author of Creating Significant Learning Experiences "An amazing book essential reading for every faculty member. The integration of sound scholarship and practical advice is extraordinary. This book will power faculty workshops and faculty lives!" Barbara Walvoord, professor emerita, University of Notre Dame; author of Effective Grading