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Spradley should be read by anyone who wants to gain a true understanding of the process of participant observation. This text is a follow-up to his ethnographic research handbook, The Ethnographic Interview, and guides readers through the technique of participant observation to research ethnography and culture. Spradley shows how to analyze collected data and to write an ethnography. The appendices include research questions and writing tasks.
Participant observation is the foundation of ethnographic research design and supports and complements other types of qualitative and quantitative data collection. Qualitative research in such diverse areas as anthropology, sociology, education, medicine draws on the insights gained through the use of participant observation. The authors have written a guide to the collection of systematic data in naturalistic settings - communities in many different cultures - to achieve an understanding of the most fundamental processes and patterns of social life. This book serves as a basic primer for the beginning researcher and as a useful reference and guide for experienced researchers in many fields who wish to reexamine their own skills and abilities in light of best practices of participant observation. This new edition includes discussions of participant observation in nontypical settings, such as the Internet, participant observation in applied research, and ethics of participant observation. It also explores in greater depth the use of computer-assisted analysis of textual data in issues of sampling and in linking method with theory.
While providing an introduction to basic principles and strategies, Participant Observation also explores the philosophy and methodology underlying the actual practice of participant observation. Taking a thoroughly practical approach to the methods of participant observation, Danny L. Jorgensen illustrates these methods with both classic and current research studies. By using the materials in this book, the reader can begin conducting participant observation research on their own.
While it documents a remarkable career, Participant Observer is also a personal chronicle in which William Foote Whyte reflects on his childhood, his education, his courageous struggles with polio and with the crises of family and academic life. Beginning with the study of gangs in Boston's North End recorded in Street Corner Society, Whyte listened to what working people had to say, becoming a powerful voice for worker participation and workplace democracy. His career is a model for the social sciences, and his story should be read by any serious student of them.
How can you establish a customer-centric culture in an organization? This is the first comprehensive book on how to actually do service design to improve the quality and the interaction between service providers and customers. You'll learn specific facilitation guidelines on how to run workshops, perform all of the main service design methods, implement concepts in reality, and embed service design successfully in an organization. Great customer experience needs a common language across disciplines to break down silos within an organization. This book provides a consistent model for accomplishing this and offers hands-on descriptions of every single step, tool, and method used. You'll be able to focus on your customers and iteratively improve their experience. Move from theory to practice and build sustainable business success.
Provides a very practical and step-by-step guide to collecting and managing qualitative data,
An excellent introduction to real-world ethnography, this book covers short- and long-term participant observation and ethnographic interviewing and uses diverse cultures as cases.
This book will help you: Understand the importance of talking to others, including listening to feedback from others while conducting research Recognize that there is not only one right way to sculpt your study Learn how to plan the early stages of a project such as designing the study and choosing whom to study See how to navigate the IRB and how to perform practical matters while collecting data Learn how to plan before an interview and how to construct an interview guide Read real-life interviews with notes showing what probes work well and which are less successful A down-to-earth, practical guide for interview and participant observation and analysis. In-depth interviews and close observation are essential to the work of social scientists, but inserting one’s researcher-self into the lives of others can be daunting, especially early on. Esteemed sociologist Annette Lareau is here to help. Lareau’s clear, insightful, and personal guide is not your average methods text. It promises to reduce researcher anxiety while illuminating the best methods for first-rate research practice. As the title of this book suggests, Lareau considers listening to be the core element of interviewing and observation. A researcher must listen to people as she collects data, listen to feedback as she describes what she is learning, listen to the findings of others as they delve into the existing literature on topics, and listen to herself in order to sift and prioritize some aspects of the study over others. By listening in these different ways, researchers will discover connections, reconsider assumptions, catch mistakes, develop and assess new ideas, weigh priorities, ponder new directions, and undertake numerous adjustments—all of which will make their contributions clearer and more valuable. Accessibly written and full of practical, easy-to-follow guidance, this book will help both novice and experienced researchers to do their very best work. Qualitative research is an inherently uncertain project, but with Lareau’s help, you can alleviate anxiety and focus on success.
Some engage in politics; others observe it, but the author of this political memoir is among the few that have had the chance to do both. In these pages, Henry Milner shares his experiences as a student and community activist, an anglophone insider and strategist in the Parti Québécois, and a close observer over several decades of social democracy in practice in Scandinavia and beyond. Milner was born in a bunker in American occupied Germany. His parents, who had survived the war in the Soviet Union, moved the family to Canada, where they settled in Montreal. Earning a BA from McGill and his MA and PhD at Carleton, he spent his teaching career first at Vanier College and then based at the University of Montreal. He has also taught extensively in Europe, North America, Australia and New Zealand. Participant/Observer is Milner’s eleventh book. His writings, notably in Inroads, the Canadian Journal of Opinion, which he and John Richards founded in 1991, have led to opportunities to teach and conduct research in Scandinavia, Europe, Australia and New Zealand. Findings from these experiences have found their way into public policy discussion in Canada through the media and public forums. Milner’s recent focus has been on civic literacy, on the democratic institutions that underly social and economic progress, working closely with the movements seeking to reform the voting system in Canada and a number of provinces. He and his wife, Frances Boylston, divide their time between Montreal and the Dominican Republic, where they are closely involved with the Meeting Place, a not-for-profit International Resource Centre they founded to help “snowbirds” to get to know the country and to provide locals and Haitian migrants with English-language and other resources to be better equipped for employment in a tourism-oriented economy. Participant/Observer is a political autobiography of a generation, one that reached maturity in the 1960s and 1970s, told through one person’s story. In concluding, Milner holds out hope that this account of his generations’ successes—and failures—can be of use to current generations as they face the threat posed by populist and authoritarian forces, most dramatically to the capacity of contemporary democracies to meet the challenge of climate change.
"An accessible and entertaining read, useful to anybody interested in the ethnographic method." - Paul Miller, University of Cumbria "A very good introduction to ethnographic research, particularly useful for first time researchers." - Heather Macdonald, Chester University "The perfect introductory guide for students embarking on qualitative research for the first time... This should be of aid to the ethnographic novice in their navigating what is a theoretically complex and changing methodological field." - Patrick Turner, London Metropolitan University An accessible, authoritative, non-nonsense guide to the key concepts in one of the most widely used methodologies in social science: Ethnography, this book: Explores and summarises the basic and related issues in ethnography that are covered nowhere else in a single text. Examines key topics like sampling, generalising, participant observation and rapport, as well as embracing new fields such as virtual, visual and multi-sighted ethnography and issues such as reflexivity, writing and ethics. Presents each concept comprehensively yet critically, alongside relevant examples. This is not quite an encyclopaedia but far more than a dictionary. It is comprehensive yet brief. It is small and neat, easy to hold and flick through. It is what students and researchers have been waiting for.