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An all-in-one guide that outlines tested results driven planning process.
The PLA Results Series has long served to help public librarians envision, evaluate, and respond to community needs with distinctive programs and services. Building from this proven model, Strategic Planning for Results is the fully revised version of Planning for Results, the foundational book in this groundbreaking series. Sandra Nelson, senior editor of the Results Series, focuses on the essential steps to draft a results-driven, strategic planning process that libraries can complete over the course of four months, regardless of organizational structure or size. Reflecting on the current planning environment for public libraries, Nelson makes the case for strategic rather than long-term planning and includes a wealth of information about understanding and managing the change process to help staff Assess the change-readiness of the library and preparing staff to implement forthcoming changes Simplify data collection and decision-making processes through the use of 14 reproducible workforms Identify service priority options and reach agreement as a group Successfully present and communicate within their library Including the newly revised and adopted Public Library Service Responses, along with case studies, workforms, and tool kits, Strategic Planning for Results offers librarians a wealth of ideas to effectively meet changing community needs.
This book examines the process of assessing if and how well students and library users are learning from the resources the library provides. The book provides data collection tools for measuring both learning and research outcomes that link outcomes to user satisfaction and includes detailed examples from actual outcomes assessment programs.
Answering two key questions can enhance the effectiveness of current library technologies and ensure that new investments support the library's mission. First, what technologies provide the most effective support for the library's service priorities? Second, what technologies allow administrative functions to be managed more efficiently?
Carving out new service areas within existing space, forgoing massive additions or expensive new buildings, offers a cost-effective solution for budget-conscious libraries. Building from the proven Results Series model, this volume dovetails with the basics outlined in The New Planning for Results: A Streamlined Approach. This new hands-on workbook in the Results Series guides library directors, staff, and boards through the process to Prioritize new services that need space Make plans and identify an appropriate location Present the case to funding authorities Conduct a "gap analysis" Find resources to reallocate and see what new items are needed Identify building professionals to assist with alterations It's supplemented with 23 workforms to support the information and collection process. Three toolkits provide technical assistance on calculating square footage, assessing the message, and complying with the Americans with Disabilities Act (ADA) requirements. With examples ranging from small to large small public libraries, the process is equally valuable for school, special, and academic librarians who are faced with similar space repurposing challenges. Any library can embrace these practical, proven techniques for addressing community needs -- by creating a blueprint that prioritizes services and creates the space for them within their existing facility.
Keys to success -- Design your project -- Basic numeric analysis -- Basic process analysis -- Beyond the basics -- Act on what you learn -- Instructions and workforms.
"Covering governance and organizational structure, management policies, and services relating to customers, circulation, information, and groups, this comprehensive how-to addresses each major library area. Follow these guidelines to: create sound and legally defensible policies; customize policies appropriate to your library's specific mission, customers, and size using proven work forms; serve customers more effectively by updating, clarifying, and communicating new and revised policies; address needs of a changing customer base; create guidance and contingency plans for emergencies; and add details and enforcement procedures for as many situations as possible."--Page 4 of cover.
For nearly two decades, the Public Library Association's Results Series has been the definitive resource for practical everyday management. After the time and effort spent developing your strategic plan, take the next step with this must-have book.
Featuring plentiful examples of how to proceed through each phase of the OBPE model, this book boils down planning and evaluation into an approachable, easy to understand process for public librarians, library managers, and grant writers.
In these challenging times, libraries face fierce competition for customers and funding. Creating and implementing a marketing plan can help libraries make a compelling case and address both issues—attracting funding and customers by focusing on specific needs. But where and how do you start?