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This work addresses the problem of changing work patterns due to the introduction and application of new technologies. It provides examples and offers implications for policy, practice and research.
This volume is part of a publication series emerging from an international interdisciplinary study group on "New Technologies and Work (NeTWork)". NeTWork is sponsored by the Werner-Reimers Foundation (Bad Homburg, Germany) and the Maison des Sciences de l'Homme (Paris). The NeTWork study group has set itself the task of intellectually penetrating various problem domains posed by the introduction and spread of new technologies in work settings. This problem focus requires interdisciplinary co-operation. The usual mode of operating is to identify an important problem within the NeTWork scope, to attempt to prestructure it and then to invite original contributions from European researchers or research teams actively involved in relevant analytic or developmental work. A specific workshop serves to cross-fertilize the different approaches and to help to integrate more fully the individual contributions. The concept of telematics refers to the integration of computer, telecommunication and information technologies. It alludes to the opportunities presented by the technical means to communicate and transfer data over large distances by "intelligent equipment". Teleshopping, teleconferencing, teleworking and telebanking are but a few examples of a development which influences both public and private environments. Both households and workplaces are likely to be thoroughly changed by telematics. This publication emphasises the application of telematics in working environments. The central questions of the book are: How will the present and future development of telematics effect the nature and organization of work, and under which conditions will this development be optimal? From the various contributions it is clear that telematics is not a single direct cause or determinant of particular changes in work and organization. The development and application of telematics depend on decision making of actors at a political scene both outside and inside the work organizations. The effects of the use of these applications appear to be co-determined by many other factors. In fact, the technology interacts with political, economic, and social factors in a complex process that shapes new organizational forms and work relationships.
This book describes, for the first time in pedagogical form, an approach to computer-based work in complex sociotechnical systems developed over the last 30 years by Jens Rasmussen and his colleagues at Risø National Laboratory in Roskilde, Denmark. This approach is represented by a framework called cognitive work analysis. Its goal is to help designers of complex sociotechnical systems create computer-based information support that helps workers adapt to the unexpected and changing demands of their jobs. In short, cognitive work analysis is about designing for adaptation. The book is divided into four parts. Part I provides a motivation by introducing three themes that tie the book together--safety, productivity, and worker health. The ecological approach that serves as the conceptual basis behind the book is also described. In addition, a glossary of terms is provided. Part II situates the ideas in the book in a broader intellectual context by reviewing alternative approaches to work analysis. The limitations of normative and descriptive approaches are outlined, and the rationale behind the formative approach advocated in this book is explored. Part III describes the concepts that comprise the cognitive work analysis framework in detail. Each concept is illustrated by a case study, and the implications of the framework for design and research are illustrated by example. Part IV unifies the themes of safety, productivity, and health, and shows why the need for the concepts in this book will only increase in the future. In addition, a historical addendum briefly describes the origins of the ideas described in the book.
Volume four of a four volume set. This second edition has been extensively rewritten and should be of interest to both practitioners and students of organizational psychology.
This volume is in a series which explores the most current research in the Area Of Environmental Stressors And The Emotional Reaction They Envoke. Divided into four parts it considers stress in the workplace, in daily life, in schools as well as stress and disease.
What are we actually talking about when we talk of flexibility in organizational settings? Do flexible forms of organization lead to varied, challenging and autonomous work or do they have a negative impact on working conditions? These questions are confronted by a group of specialist authors including Stephen Ackroyd, Harriet Bradley, Jan Ch. Karlsson, Philippe Mossé and Michael Rose, who discuss the concept of flexibility in relation to employment practices, organizational structure, cultural peculiarities and network arrangements in France, Italy, Norway, Sweden and the UK. While the question of workplace flexibility has been much debated in recent years, the main issues discussed have been the practice of non-standard forms of employment such as part-time work. This book is distinctive in dealing with flexibility related to organizational arrangements, organizational culture and network arrangements, and in assessing the combined effects of different arrangements in terms of manpower, structure, culture and networks on flexibility.
The first encyclopedia in the field, the International Encyclopedia of Ergonomics and Human Factors provides a comprehensive and authoritative compendium of current knowledge on ergonomics and human factors. It gives specific information on concepts and tools unique to ergonomics. About 500 entries, published in three volumes and on CD-ROM, are pre
Seeks to improve communication between managers and professionals in OR/MS.
First published in 1993. Routledge is an imprint of Taylor & Francis, an informa company.