Alexander Chernev
Published:
Total Pages: 68
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This note presents two stylized examples to illustrate the process of writing a marketing plan. The marketing plans presented here follow a common structure: They begin with an executive summary, followed by a situation overview and an action plan, and conclude with a set of relevant exhibits. The crux of the marketing plan is the action plan, which follows the G-STIC framework. It includes an outline of the goal(s) that the company aims to achieve with its offering; an outline of the offering’s strategy, which involves identifying the target market(s)—customers, the company, collaborators, competitors, and the context in which they operate—as well as the offering’s value proposition for target customers, the company, and collaborators; a description of the marketing tactics (product, service, brand, price, incentives, communication, and distribution); an implementation plan that identifies the processes by which the company will develop the offering and deploy it in the market; and the control measures that provide the metrics for evaluating the company’s performance and monitoring the external environment. This note is an excerpt (Appendix C) from Strategic Marketing Management: Theory and Practice by Alexander Chernev (Cerebellum Press, 2019).