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Imagine you had to write a postmortem containing statements like these? "We were unable to resolve the outage as quickly as we would have hoped because our decision making was impacted by extreme stress." "We spent two hours repeatedly applying the fix that worked during the previous outage, only to find out that it made no difference in this one." "We did not communicate openly about an escalating outage that was caused by our botched deployment because we thought we were about to lose our jobs." While the above scenarios are entirely realistic, it's hard to find many postmortem write-ups that even hint at these "human factors." Their absence is, in part, due to the social stigma associated with publicly acknowledging their contribution to outages. And yet, people dealing with outages are clearly subject to physical exhaustion and psychological stress, not to mention impaired reasoning due to a host of cognitive biases. This report focuses on the effects and mitigation of stress and cognitive biases during outages and postmortems. This "human postmortem" is as important as the technical one, as it enables building more resilient systems and teams, and ultimately reduces the duration and severity of outages.
Imagine you had to write a postmortem containing statements like these? "We were unable to resolve the outage as quickly as we would have hoped because our decision making was impacted by extreme stress." "We spent two hours repeatedly applying the fix that worked during the previous outage, only to find out that it made no difference in this one." "We did not communicate openly about an escalating outage that was caused by our botched deployment because we thought we were about to lose our jobs." While the above scenarios are entirely realistic, it's hard to find many postmortem write-ups that even hint at these "human factors." Their absence is, in part, due to the social stigma associated with publicly acknowledging their contribution to outages. And yet, people dealing with outages are clearly subject to physical exhaustion and psychological stress, not to mention impaired reasoning due to a host of cognitive biases. This report focuses on the effects and mitigation of stress and cognitive biases during outages and postmortems. This "human postmortem" is as important as the technical one, as it enables building more resilient systems and teams, and ultimately reduces the duration and severity of outages.
Architecture Post Mortem surveys architecture’s encounter with death, decline, and ruination following late capitalism. As the world moves closer to an economic abyss that many perceive to be the death of capital, contraction and crisis are no longer mere phases of normal market fluctuations, but rather the irruption of the unconscious of ideology itself. Post mortem is that historical moment wherein architecture’s symbolic contract with capital is put on stage, naked to all. Architecture is not irrelevant to fiscal and political contagion as is commonly believed; it is the victim and penetrating analytical agent of the current crisis. As the very apparatus for modernity’s guilt and unfulfilled drives-modernity’s debt-architecture is that ideological element that functions as a master signifier of its own destruction, ordering all other signifiers and modes of signification beneath it. It is under these conditions that architecture theory has retreated to an 'Alamo' of history, a final desert outpost where history has been asked to transcend itself. For architecture’s hoped-for utopia always involves an apocalypse. This timely collection of essays reformulates architecture’s relation to modernity via the operational death-drive: architecture is but a passage between life and death. This collection includes essays by Kazi K. Ashraf, David Bertolini, Simone Brott, Peggy Deamer, Didem Ekici, Paul Emmons, Donald Kunze, Todd McGowan, Gevork Hartoonian, Nadir Lahiji, Erika Naginski, and Dennis Maher.
This scarce antiquarian book is a facsimile reprint of the original. Due to its age, it may contain imperfections such as marks, notations, marginalia and flawed pages. Because we believe this work is culturally important, we have made it available as part of our commitment for protecting, preserving, and promoting the world's literature in affordable, high quality, modern editions that are true to the original work.
She closed her eyes and saw, as if on a loop, a repeating backdrop of square windows, blue sky and concrete spinning and passing, passing, passing. She could not escape the horror of it: falling unstoppably, irretrievably until the hard concrete reaches up. That last glimpse of them at the edge. A long-serving beat cop in the Met and a teenage girl fall to their deaths from a tower block in London's East End. Left alive on the roof are a five year old boy and rookie police officer Lizzie Griffiths. Within hours, Lizzie Griffiths has disappeared, and DPS officer Sarah Collins sets out to uncover the truth around the grisly deaths, in an investigation which takes her into the dark heart of policing in London. Grounded in the terrifying realities of policing a city where the affluent middle-classes live cheek-by-jowl with the poorest immigrants, this is a complex, intelligent, thrilling crime novel by an author who has walked the beat.
This edited book concerns the real practice of human factors and ergonomics (HF/E), conveying the perspectives and experiences of practitioners and other stakeholders in a variety of industrial sectors, organisational settings and working contexts. The book blends literature on the nature of practice with diverse and eclectic reflections from experience in a range of contexts, from healthcare to agriculture. It explores what helps and what hinders the achievement of the core goals of HF/E: improved system performance and human wellbeing.?The book should be of interest to current HF/E practitioners, future HF/E practitioners, allied practitioners, HF/E advocates and ambassadors, researchers, policy makers and regulators, and clients of HF/E services and products.
Matching the speed of change in modern business, this book takes readers on a two-year journey in building a project management office (PMO) for today and tomorrow and redefines the PMO as to what it should focus on: Projects, Methods, and Outcomes. Many organisations invest heavily in PMOs, but these are built on an outdated and static model that does not fit a hybrid, agile, AI-empowered, and rapidly changing business environment. Building on his renowned "balanced PMO" model, project management leader Peter Taylor tackles today’s challenges with this diary-style guide to inspire all PMO leaders, project managers, and business leaders, and provide a roadmap to follow to build (or rebuild) their own PMOs. He presents a completely new definition of "PMO", eliminating the traditional back-office concept of a centralised PMO, with his "Projects: Methods: Outcomes" construct that provides a truly business focused team to oversee the delivery of value to their organisation. Enriched with case studies and practical models, this book will benefit all PMO leaders, project management professionals, change and transformation leaders, and anyone interested in how to deliver business value through projects.
The Human Hypothalamus in Health and Disease