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Four women join forces, with conviction, courage ... and style France, April 1940. Orphan Polly Hartford has been sent across oceans to her Aunt Marjorie, known only from letters. When Marjorie dies in suspicious circumstances, Polly is left with her aunt’s loaded pistol in a beautiful Hermès handbag . . . and to the care of Marjorie’s three closest friends: an elegant Comtesse, a gutter-born film star and a big-hearted American heiress. Polly is taken to live at the Hôtel Ritz, where guests and staff believe wealth and prestige protect them from war. But when the Nazis invade, the illusion is shattered. As Paris deteriorates, Polly and her guardians face the horrors of the Occupation with daring, humour, style – even romance – and despite their dangerous secrets, they discover just what they are capable of. As the Liberation approaches, those who survive at the Ritz must face a day of reckoning, but one truth stands tall: at the heart of the Ritz is the soul of resistance. 'Marvellously colourful characters in a tale with so many twists and turns make The Heart of the Ritz a page-turner' J.R. Lonie, bestselling author of The Woman From Saint Germain ‘Luke Devenish is a master of the dramatic cliffhanger’ Daily Telegraph
Success in today’s rapidly changing hospitality industry depends on understanding the desires of guests of all ages, from seniors and boomers to the newly dominant millennial generation of travelers. Help has arrived with a compulsively-readable new standard, The Heart of Hospitality: Great Hotel and Restaurant Leaders Share Their Secrets by Micah Solomon, with a foreword by The Ritz-Carlton Hotel Company’s president and COO Herve Humler. This up-to-the-minute resource delivers the closely guarded customer experience secrets and on-trend customer service insights of today’s top hoteliers, restaurateurs, and masters of hospitality management including: Four Seasons Chairman Isadore Sharp: How to build an unsinkable company culture Union Square Hospitality Group CEO Danny Meyer: His secrets of hiring, onboarding, training, and more Tom Colicchio (Craft Restaurants, Top Chef): How to create a customer-centric customer experience in a chef-centric restaurant Virgin Hotels CEO Raul Leal: How Virgin Hotels created its innovative, future-friendly hospitality approach Ritz-Carlton President and COO Herve Humler: How to engage today’s new breed of luxury travelers Double-five-star chef and hotelier Patrick O’Connell (The Inn at Little Washington) shares the secrets of creating hospitality connections Designer David Rockwell on the secrets of building millennial-friendly restaurants and hotel spaces (W, Nobu, Andaz) that resonate with today’s travelers Restaurateur Traci Des Jardins on building a “narcissism-free” hospitality culture Legendary chef Eric Ripert’s principles of creating a great guest experiences, simultaneously within a single dining room. The Heart of Hospitality is a hospitality management resource like no other, put together by leading customer service expert Micah Solomon. Filled with exclusive, first-hand stories and wisdom from the top professionals in the industry, The Heart of Hospitality is an essential hospitality industry resource. As Ritz-Carlton President and COO Herve Humler says in his foreword to the book, “If you want to create and sustain a level of service so memorable that it becomes an unbeatable competitive advantage, you’ll find the secrets here.”
A captivating novel based on the story of the extraordinary real-life American woman who secretly worked for the French Resistance during World War II—while playing hostess to the invading Germans at the iconic Hôtel Ritz in Paris—from the New York Times bestselling author of The Aviator's Wife and The Swans of Fifth Avenue. “A compelling portrait of a marriage and a nation at war from within.”—Kate Quinn, author of The Alice Network Nothing bad can happen at the Ritz; inside its gilded walls every woman looks beautiful, every man appears witty. Favored guests like Ernest Hemingway, F. Scott Fitzgerald, Coco Chanel, and the Duke and Duchess of Windsor walk through its famous doors to be welcomed and pampered by Blanche Auzello and her husband, Claude, the hotel’s director. The Auzellos are the mistress and master of the Ritz, allowing the glamour and glitz to take their minds off their troubled marriage, and off the secrets that they keep from their guests—and each other. Until June 1940, when the German army sweeps into Paris, setting up headquarters at the Ritz. Suddenly, with the likes of Hermann Goëring moving into suites once occupied by royalty, Blanche and Claude must navigate a terrifying new reality. One that entails even more secrets and lies. One that may destroy the tempestuous marriage between this beautiful, reckless American and her very proper Frenchman. For in order to survive—and strike a blow against their Nazi “guests”—Blanche and Claude must spin a web of deceit that ensnares everything and everyone they cherish. But one secret is shared between Blanche and Claude alone—the secret that, in the end, threatens to imperil both of their lives, and to bring down the legendary Ritz itself. Based on true events, Mistress of the Ritz is a taut tale of suspense wrapped up in a love story for the ages, the inspiring story of a woman and a man who discover the best in each other amid the turbulence of war. Praise for Mistress of the Ritz “No one writes of the complexities of women’s lives and loves like Melanie Benjamin. In Mistress of the Ritz, Benjamin brings wartime Paris brilliantly to life. . . . Intense, illuminating, and ultimately inspiring!”—Elizabeth Letts, New York Times bestselling author of Finding Dorothy
A riveting and prismatic novel of the eternally enigmatic Coco Chanel in the aftermath of World War II. Though her name is synonymous with elegance and chic, the iconic Coco Chanel had a complicated dark side, and in late August 1944, as World War II drew to a close, she was arrested and interrogated on charges of treason to France. Many of the facts are lost to history, partly through Chanel's own obfuscation, but this much is known: the charges grew out of her war-time romance with a German spy, and one morning two soldiers from the French Forces of the Interior—the loose band of Resistance fighters, soldiers and private citizens who took up arms in the wake of the Liberation of Paris—led Chanel from her suite at the Ritz Hotel in Paris to an undisclosed location for questioning. What transpired during her interrogation, who was present, and why she was set free when so many other women who’d been involved with German men (willingly or otherwise) had their heads shaved or were imprisoned, remains a mystery. In this brilliantly insightful and compulsively readable novel from the author of I am Madame X, Gioia Diliberto explores the motivations of this complex woman and portrays the gripping battle of wits that could have been her interrogation. Was Chanel truly a collaborator? Though the Occupation of France offered a stark contrast between good and evil, few people are wholly heroes or villains in wartime. Most citizens, as the writer André Gide noted, were like old shoes floating in murky waters: battered and torn, riding the turbulent flow, just trying to survive. By turns raw and vulnerable, steely and flawed, Chanel emerges from these pages as a woman who owns her decisions, no matter the consequences. Rich with history and filled with emotional truths, Coco at the Ritz is a story about the choices one woman made when the stakes were the highest. In today’s world, it is a cautionary tale about the necessity of standing against evil when it stares you in the face.
Set against the backdrop of the Nazi occupation of World War II, The Hôtel on Place Vendôme is the captivating history of Paris’s world-famous Hôtel Ritz—a breathtaking tale of glamour, opulence, and celebrity; dangerous liaisons, espionage, and resistance—from Tilar J. Mazzeo, the New York Times bestselling author of The Widow Clicquot and The Secret of Chanel No. 5 When France fell to the Germans in June 1940, the legendary Hôtel Ritz on the Place Vendôme—an icon of Paris frequented by film stars and celebrity writers, American heiresses and risqué flappers, playboys, and princes—was the only luxury hotel of its kind allowed in the occupied city by order of Adolf Hitler. Tilar J. Mazzeo traces the history of this cultural landmark from its opening in fin de siècle Paris. At its center, The Hotel on Place Vendôme is an extraordinary chronicle of life at the Ritz during wartime, when the Hôtel was simultaneously headquarters to the highest-ranking German officers, such as Reichsmarshal Hermann Göring, and home to exclusive patrons, including Coco Chanel. Mazzeo takes us into the grand palace’s suites, bars, dining rooms, and wine cellars, revealing a hotbed of illicit affairs and deadly intrigue, as well as stunning acts of defiance and treachery. Rich in detail, illustrated with black-and-white photos, The Hotel on Place Vendôme is a remarkable look at this extraordinary crucible where the future of post-war France—and all of post-war Europe—was transformed.
Beautifully designed and featuring stunning photographs, this moving book will appeal to Christians of all denominations and colors who seek a deeper understanding of the meaning and the glories of their faith. This is a tribute to the people who awakened the author's personal faith.
A priest shares his funny, insightful story of the night he defended his faith at a national media convention, answering "big" questions touching on life after death, science and religion, and religion and politics.
In a candid memoir, the former first lady discusses the frantic and fearful months after September 11th, her trip to Afghanistan, her advocacy on behalf of women in oppressed countries, her love of libraries, and what really happens in the White House.
In a captivating and compelling voice that ranks with many of our greatest memoirists, Laura Bush tells the story of her unique path from dusty Midland, Texas to the world stage and the White House. An only child, Laura Welch grew up in a family that lost three babies to miscarriage or infant death. She masterfully recreates the rugged, oil boom-and-bust culture of Midland, her close relationship with her father, and the bonds of early friendships that she retains to this day. For the first time, in heart-wrenching detail, she writes about her tragic car accident that left her friend Mike Douglas dead. Laura Welch attended Southern Methodist University in an era on the cusp of monumental change. After graduating, she became an elementary school teacher, working in inner city schools, then trained as a librarian. At age thirty, she met George W. Bush, whom she had last passed in the hallway in seventh grade. Three months later, 'the old maid of Midland married Midland's most eligible bachelor'. As First Lady of Texas, Laura Bush championed education and launched the Texas Book Festival, passions she brought to the White House. Here, she captures presidential life in the frantic and fearful months after 9-11, when fighter jet cover echoed through the walls. She writes openly about the threats, the withering media spotlight, and the transformation of her role. One of the first U.S. officials to visit war-torn Afghanistan, she reached out to disease-stricken African nations and tirelessly advocated for women in the Middle East and dissidents in Burma. With deft humor and a sharp eye, Laura Bush lifts the curtain on what really happens inside the White House. And she writes with honesty and eloquence about her family, political life, and her eight remarkable Washington years. Laura Bush's compassion, her sense of humour, her grace, and her uncommon willingness to bare her heart make this story deeply revelatory, beautifully rendered, and unlike any other First Lady's memoir ever written.