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Are performance reviews at your company like fruitcake—you get it every year whether you want one or not? It doesn’t have to be like that. Because everyone wants to know how they’re doing, how they measure up, and what their chances are for advancement and rewards. And they want to do things right. The Essential Performance Review Handbook will help you understand why performance reviews: Serve as an important business tool. Motivate personnel and increase productivity. Help achieve your company goals. Improve manager-employee communication. Reduce your risk of legal liability. Whether you're a manager or a HR professional, this is an indispensable resource to help you create confident, motivated, and productive employees.
Most managers hate conducting performance appraisal discussions. What's worse, few feel confident in their ability to accurately assess the performance of a subordinate. In The Performance Appraisal Question and Answer Book, expert Dick Grote answers over 100 of the most common -- and most difficult -- questions about this vitally important but often misunderstood and misused tool, including:* How should I react when an employee starts crying during the appraisal discussion . . . or gets mad at me?* Which is more important -- the results the person achieved or the way she went about doing the.
Whether you are a newly promoted manager, a seasoned business owner, or a human resources professional, knowing the ins and outs of dealing with HR issues is critical to your success. The Essential HR Handbook is a quick-reference guide that sheds light on the issues that keep managers up at night. It is filled with information, tools, tips, checklists, and road maps to guide managers and HR professionals through the maze of people and legal issues, from recruiting and retaining the best employees to terminating poor performers. With this book, You'll learn how to effectively and efficiently: Individually manage each employee, starting on his or her first day. Manage a multi-generational workforce. Appraise job performance. Coach and counsel. Provide equitable pay, benefits, and total rewards strategies. Identify legal pitfalls and stay out of court. The Essential HR Handbook is the one HR guide every manager needs on his or her desk!
The Essential Handbook for Effective Human Service Professionals is written by the same author that brought you The Essential Handbook for Human Service Leaders, which is a national best-selling book used by thousands of human service managers and organizations across the country. Tim Nolan is a nationally recognized leadership expert in the human services. The Essential Handbook for Effective Human Service Professionals is comprised of 21 vital competencies that any direct service worker (i.e. case manager, family services worker, child protective investigator, juvenile probation officer, etc.) needs to excel in their respective position. Further, this book helps to fulfill a critical need in the field due to the lack of support and training available for human service professionals. Each chapter of The Essential Handbook for Effective Human Service Professionals is written in a concise manner that provides a wealth of information and proven strategies designed to provide immediate impact for workers and organizations looking to maximize staff performance, retention, commitment and high quality client care. This is a must-have resource. Visit www.HumanServicesLeadership.org for free newsletters, book reviews, feedback from prior trainings and upcoming trainings in your area. Tim is also available for agency-specific trainings and consultation.
Conducting performance appraisals can be a daunting prospect, especially for new managers. With the same brand of accessible and sage advice readers have come to rely on from The First-Time Manager, this helpful guide provides straightforward, useful information that will enable anyone to take on this important task with confidence and skill. Filled with ready-to-use tools including sample dialogues, phrases, and documents, as well as plenty of useful tips,The First-Time Manager’s Guide to Performance Appraisalsshows readers how to: review an employee’s past performance prepare for the face-to-face meeting assess how successful the employee has been at meeting goals set new objectives help develop career plans evaluate performers at every level understand the importance of coaching and counseling throughout the year write up the appraisal and use ratings follow up effectively This book is an essential resource for managers who want to get the most from the performance appraisal process . . . and from their people.
A handbook designed to help the appraiser in selecting phrases and words that accurately describe a broad range of critical rating factors.
Used by thousands of management staff throughout the human services field. This easy-to-read book is packed with many ideas which can be immediately implemented to elevate your leadership skills as well as improve employee commitment, performance, and retention.
This essential handbook is aimed at students, graduates, and all aspirants to stage managership, whether amateur or professional, whether the production is on a large or small scale. "The clearest and most practical comprehensive work on the subject that I have seen."--The Stage
Performance reviews, minus the dread. Nobody likes performance appraisals. To make the most of them, though, managers and supervisors can take advantage of this guide, complete with the phrases and words they need to confidently conduct clear, objective performance reviews. Phrases are given for common behavior and skill categories as well as for common functional areas-and they work, regardless of appraisal type.